Reviews (1,702)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

March 11, 2022

I had problems that the button was not working and the pre-order badge did't show up so chatted for help, the founder Andrei did an amazing work and everything was fixed in a minute. Amazing work and App!

RODI STORE - TOKYO
Japan
About 6 hours using the app
Kairock Partners SRL replied March 14, 2022

Thank you for your great review! Always happy to help and looking forward to some amazing pre-order sales for you.

Best regards,

Andrei from Timesact

April 27, 2023

Jonathan was so thorough and patient during our onboarding and helped me get my pre-sale items set up with a quick turnaround and immediate deadline.

Five Love
United States
About 5 hours using the app
July 7, 2022

Excellent customer service. Easy to configure, but did need some help with display ribbon. Sent an email and the response time was fast and solution found. 5 Stars

Volleyball Australia
Australia
About 5 hours using the app
Kairock Partners SRL replied July 16, 2022

Thank you so much for the great review! Looking forward to an amazing pre-order campaign together!

Best regards,

Andrei from Timesact

November 18, 2021

I quickly found that the Timesact App enables us to target our products' production workflow, coordinating store, orders with what we produce. I found as quickly that the tech support behind Timesact is attentive, full of solutions and best of all, timely. Many thanks to the developer in all respects. Be encouraged to do your research when selecting the right pre-order app and consider this one to be top-notch.

Benchmark Humidors
United States
About 4 hours using the app
Kairock Partners SRL replied November 18, 2021

Thank you for the kind words! When you are dealing with a cool person that owns a cool store my job is too easy and very enjoyable. I'm glad we get to play a small role in your success.

Best regards,

Andrei from Timesact

July 13, 2022

Ich bin beeindruckt von der Schnelligkeit, mit der hier individuelle Anpassungen vorgenommen wurden. Die App selbst lässt sich schnell & komfortabel installieren, wobei der Installationsprozess selbsterklärend ist. Individuell notwendige Änderungen wurden in kürzester Zeit nach der Installation - am gleichen Tag - sofort erledigt und angepasst, bis ich zufrieden war, tolle App, toller Entwickler!

Vanille.sale
Germany
About 4 hours using the app
Kairock Partners SRL replied July 16, 2022

Vielen Dank für die tolle Rezension! Wir freuen uns auf eine tolle gemeinsame Vorbestellungskampagne!

Mit freundlichen Grüßen,

Andrei von Timesact

April 26, 2023

Straight forward app. Would recommend to have an onboarding session. Integration went even faster by having a direct call with support team!!!

GrowGo Kids
United States
About 4 hours using the app
September 19, 2022

Haven't used it yet but the customer service provided by Andrei was great. Pre-sale starts this week and I'm looking forward to seeing what it can do.

kealoha.co
United States
About 4 hours using the app
March 10, 2023

So far, absolutely amazing!
1 - We were able to create pre-orders within 10 minutes of installing the app. Very user-friendly and had all the features we needed.
2 - One feature wasn't working automatically (the pre-sale badge on product images) and after I emailed them, they fixed it in less than 20 minutes. Congratulations on the customer service.

It seems like this app works perfectly, at least the first impression is great.

DCK Boardshorts
Portugal
About 4 hours using the app
June 21, 2023

Such an amazing experience, they walked me through setting me up my account and she was so easy to understand. She covered everything, showed me step by step how to run and customize the settings. Love how easy it was and also the 1:1 zoom call. Thank you so much and very excited to use this app for my business !!!

KGOLD
United States
About 3 hours using the app
March 1, 2021

The app is very easy to configurate and very user-friendly. The support is very quick and there are not any issues when installed. I recomend it 100%.
I have tried several apps and with Back in stock I have problem with this app both apps works.
Otherwise, you can track alloreder with the tags in the orders and the user know excatly each moment is a pre-order.

Ganzitos
Spain
About 3 hours using the app
Kairock Partners SRL replied March 1, 2021

Thank you so much for the review! I'm looking forward to growing sales together!

Best regards,

Andrei