Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

Edited February 20, 2023

This app is great if you are looking to have pre-orders on your site and the customer service is excellent and very responsive and gives you real-time support. Great service!

azenat
France
About 3 hours using the app
July 9, 2023

I had an outstanding experience with Pre-Order & Restock | Timesact. Their customer service is truly second to none.

From the moment I made my initial enquiry, their team was fully engaged in providing me with comprehensive and understandable answers to my questions. Their prompt response times significantly surpassed my expectations. It's evident that customer satisfaction is a high priority for this company, and they certainly live up to this commitment.

In an era when genuine customer service seems to be waning, Timesact is a breath of fresh air. They made me feel valued as a customer, and their service provided me with the confidence to make my pre-order.

I highly recommend Pre-Order & Restock | Timesact to anyone considering their services. You will be pleasantly surprised by the commitment and dedication of their customer service team. Five stars from me, and I'm looking forward to doing more business with them in the future!

MAYZA
United Kingdom
About 3 hours using the app
April 29, 2021

Best pre order app on the market. Unbelievable value. Thanks a lot Anrei for all the help! Appreciated

Mijnfitnesstoestel
Netherlands
About 3 hours using the app
Kairock Partners SRL replied April 29, 2021

Thank you for the great review! I hope your pre-order sales really blow up! Always here when you need me.

Best regards,

Andrei from Timesact

July 6, 2023

Great on boarding experience. Very helpful and they will actually help you customize and set-up your functionality. So much easier to go through the onboarding experience rather than trying to figure it out (great for people like me that are not technical wizards). Will be using the pre-order tonight for a product drop. Excited to see how it this works out. Will update my review when I use the app more but so far very impressed.

Heavy Metal Zen
United States
About 3 hours using the app
April 20, 2023

I just finished with onboarding session and it was well worth the time. Jonathon was amazing, answered all my questions and provided fantastic service to me. I appreciate his honesty and thoroughness he provided.

Diamond Painting Bling Art
United States
About 3 hours using the app
August 5, 2022

What a fantastic app!! Highly recommend, I had a couple of questions, got an emailed back super quick! Very pleased with the fast and professional support. Such a great experience.

Curvique Vintage
Australia
About 3 hours using the app
Kairock Partners SRL replied August 10, 2022

Thank you so much for the awesome review! Very glad we could be helpful to you and looking forward to some great pre-order sales for your business.

Best regards,

Andrei from Timesact

October 5, 2023

Did not fully use the app yet but it started with a great kick-off orientation call through the support team. Everything was very clear and user friendly, hope to benefit from it soon. Thank you!

BiniBecaDesign
Türkiye
About 3 hours using the app
March 17, 2022

I have just started using it and am not sure of its functionality. It is helpful that they seem to have good support such as chat.

mookiesato
Japan
About 2 hours using the app
Kairock Partners SRL replied March 17, 2022

Thank you for the great review and for working with us on your pre-order campaign! I bet you'll be a Timesact pro in no time and great sales will follow.

Best regards,

Andrei from Timesact

August 19, 2022

This app provides excellent functionality and customer service. Very responsive and accommodating to requests.

Lane 201
United States
About 2 hours using the app
April 20, 2023

Definitely use the onboarding session!! I had an absolutely amazing session with June. She showed me how to use every aspect of this app and that there are also tutorials. They have customer support via email and chat in case you do get stuck! This app is incredibly easy to use and understand! Thank you June! You Rock!

#BeKind Online Shop
United States
About 2 hours using the app