Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

February 10, 2023

I signed up for Timesact and as a visual learner, I didn't want to read any instructions! Within 5 minutes of signing up, I had managed to book a Zoom training session. This was hosted by June and in 30 minutes she covered all the basics, resolved any queries and kept me informed about different ways to utilise the platform. I'd highly recommend booking this session & can't believe it was free. Thanks so much!

SOCKSANDSA$$
United Kingdom
About 1 hour using the app
April 29, 2021

Un service plus qu'impeccable ! Andrei a été très très généreux de son temps pour m'aider. Je suis très satisfaite du service reçu et je le recommande sans hésitation.

Douceurs des Appalaches
Canada
About 1 hour using the app
Kairock Partners SRL replied April 29, 2021

Merci beaucoup pour la critique ! Et pour avoir partagé votre expérience professionnelle avec moi. Je suis sûr que nous pouvons trouver des solutions en travaillant ensemble.

Meilleures salutations,

Andrei de Timesact

March 7, 2023

Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)

Contino Foods
United Kingdom
About 1 hour using the app
November 20, 2023

One of the easier and fastest apps I've installed and got working as intended. There were a few minor issues which support was extremely quick and responsive to help resolve. Also, their attention to detail with help setting up is amazing.

iilumo
Australia
About 1 hour using the app
December 6, 2022

Veldig god service, og et veldig fint verktøy å ta i bruk for noe så enkelt. Kundeservice hjelper med det du måtte trenge

Vality
Norway
About 1 hour using the app
December 19, 2021

Service is super fast and fixed my problem. Still testing out but seems very promising. Prices are very appropriate.

Lifepo.de
Germany
About 1 hour using the app
Kairock Partners SRL replied December 20, 2021

Thank you for the great review! I look forward to an amazing pre-order campaign for you and a great long term partnership between us that that will help us both grow.

Best regards,

Andrei from Timesact

June 2, 2023

The help was faster, and everything works fine, they have a good support, I'm very happy with this app.

CAT El Salvador
El Salvador
About 1 hour using the app
February 23, 2023

Really helpful customer services over live chat – they helped me to set this app up correctly :) speedy too!

Little’s
United Kingdom
About 1 hour using the app
March 20, 2023

They offer an onboarding call for everyone that downloads the app. I just had my call and it was super helpful. The staff is very kind and responsive!

Highly recommend!

we are allyr
Switzerland
About 1 hour using the app
October 20, 2023

Excellent customer service

Slim Calf Boots
United States
44 minutes using the app