Reviews (1,786)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of preorders and back-orders, preventing lost sales when stock is low. It features a user-friendly interface, easy setup, and customizable options like badges and payment methods. The app supports Restock Alerts, Pre-Orders, and Coming Soon items, and integrates seamlessly with Shopify themes. Customer support is highlighted for its responsiveness and expertise in real-time assistance and troubleshooting.

May 12, 2023

Super fast communication and support. Princess, their tech support agent, helped to fix my issue in no time.

ABI AMÉ
France
34 minutes using the app
March 30, 2023

Amazing onboarding session. June from your team answered all my questions and helped me set everything up.

Brixton's Baddest Skateshop
United Kingdom
33 minutes using the app
September 29, 2023

Provided exactly what we needed, easy to use, and the customer service was quick and very helpful. Highly recommend!

Hunt and Hostess
United States
31 minutes using the app
January 8, 2024

Easy to navigate, adjustable and support is amazingly fast and responsive.

Prof Beauty EU
Latvia
27 minutes using the app
January 16, 2024

Amazon service and app!

Make A Scene Appliances
United States
25 minutes using the app
March 17, 2021

It's really simple to install and use. Andrei was there ready to answer all my questions and concerns. Great customer support.

TerraKlay
United States
17 minutes using the app
Kairock Partners SRL replied March 17, 2021

Thank you for the review! I look forward to working together to grow sales.

Best regards,

Andrei from Timesact

January 9, 2024

Highly recommended shopify app! Their free plan has enough features to get my small business going with some Coming Soon products. I have never seen a customer support this quick and efficient! Their email support can help you fix coding issues in minutes, especially if you have a customized theme that some features of their app doesn't automatically apply.

Considering I am only still in a free plan, I received 5-star customer support from Joanna. Thank you so much!

Âlta Lavrenti
Canada
March 20, 2023

Functionality for what we are after is great - but the service that came with setting this up was FANTASTIC! 1:1 onboarding with June answered all my questions and more. Amazing customer support so far! 10/10 recommend.

Prebbleton Peonies
New Zealand
May 13, 2022

Great App for any type of pre-order campaign. Andrei Pricop was available to help via chat and provided incredible support. A+ service

Calita Intimates
Canada
Kairock Partners SRL replied May 17, 2022

Thank you for the great review! Happy to help, always.

Best regards,

Andrei from Timesact

Edited June 19, 2023

5 stars for sure! The app is great and has a lot of features. Also, I've reached out twice for support and it has always been timely and with great results.

The free onboarding session is definitely worth it to learn about all the features available that are easy to enable. I like that I can use one app for several things (pre-orders, coming soon, back in stock), which makes it easier to manage my store.

Noboa Tropicals
Canada