Reviews (1,730)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of pre-orders, restock alerts, and coming soon items, which boosts sales and customer satisfaction. They appreciate its user-friendly setup, customizable pre-order buttons, and seamless Shopify integration. The app's ability to handle out-of-stock items is especially noted. Additionally, the responsive customer support team is praised for quickly resolving issues through calls and chats.

April 16, 2024

So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!

Cult of Coquette
United States
21 days using the app
March 4, 2024

While the back end is a bit clunky, and the app is a bit slow to load on our product page, the service team is excellent and always super helpful.

As far as low-cost solutions go, I'd say this is a great place to start.

Comet Skateboards
United States
2 months using the app
January 12, 2024

Very happy with Timeact's support. Quick and thorough!

BLMBRG
United Kingdom
9 months using the app
April 10, 2023

The free version of the app does just what I needed done for my coming soon/upcoming drops page! Princess was also great when I reached out to get the app to behave as I needed.

HealedHoodlum
United States
Over 1 year using the app
October 30, 2023

Good app and very good customer service. Can recommend.

Page-10
Denmark
5 months using the app
March 1, 2023

Wanting to use this app to offer our customers Pre-order and Coming soon. The features offer us to contact our customers directly if they have registered interest as well as Pre-order options. We had some required customisation, which the support team of this app went above and beyond with. So far so good!

BOSKEMPER
Australia
13 days using the app
April 3, 2023

First impression that it is user friendly. I do with there was a way to have better reports of orders to be able to see all items that are ordered within a time period vs looking into each customer order. Also if it integrates a whole collection like preorder collection and automatically adds new product.

RoseBarnBoutique
United States
13 days using the app
November 17, 2023

Yea we recommend the app

Cuzy T Apparel
New Zealand
9 days using the app
December 1, 2023

Good service, I recommend for y’all.

turnup
Netherlands
1 day using the app
November 2, 2022

I used this app to set up a preorder facility on our shopify site, it was easy to install and easy to navigate. I had to get customer support help with adding the preorder badge on the product image. The customer support by email was very efficient and got my problem sorted straight away. I couldn't understand how to use the live chat feature, that didn't work for me but emailing customer support did .

Benefield Spencer Glass Shop
United Kingdom
1 day using the app