The Shopify App Store will have limited functionality due to scheduled maintenance on December 11 at 3:00pm UTC.
Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and functionality in managing pre-orders and back-in-stock notifications. The clear video tutorials often eliminate the need for support. The flexible and fair pricing model is suitable for small businesses, with a sliding scale allowing merchants to pay for what they need. The support team is praised for their quick responses and customization capabilities. The app also offers valuable onboarding sessions and a free demo. Its performance is reliable, with smooth integration and intuitive design.

September 29, 2023

I've tried different preorder apps and Timesact is one of the best. I definitely recommend this if you're in need of a preorder app. User-friendly and the support team is fantastic and quick. Like Pam, who was so friendly and quick to resolve my concern. They would cater to everything you need. They even customised some codes so that the app works perfectly on my website theme. Definitely worth the money.

Monecious Hair Skin Health
About 1 year using the app
Edited November 27, 2023


Porta Gayola
5 months using the app
November 10, 2023

Love this service. A converting machine

4 months using the app
October 30, 2023

Very Good app and excellent Customer service special thanks Jolo

5 months using the app
November 1, 2023

I loved the application, it is the only one that meets my specific needs.
And now that I have experienced the technical support, I loved it.
I give it a rating of 5 and recommend it 100%.

Café Leather
4 months using the app
October 31, 2023

Pam was amazing. Late at night I was adding Coming Soon to the website and it wasn't working . She was so helpful, calm and managed to sort it all out very quickly. Great service and a great app.

Under Her Eyes
United Kingdom
4 months using the app
October 16, 2023

There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)

Clio Peppiatt
United Kingdom
6 months using the app
October 7, 2023

Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.

Glow Collection
5 months using the app
November 8, 2023

TimesAct's Pre-Order app was exactly the solution we needed when launching a new product and allowing people to pre-order it. Setup was easy and their customer support (Jonathan) was excellent when I reached out with questions.

Nanobébé US
United States
2 months using the app
October 4, 2023

This app is great for making your site simpler and more usable for your customers. Furthermore, the assistance service is really efficient and fast, which in my opinion is difficult to find around

4 months using the app