Reviews (1,470)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automatic conversion of out-of-stock items to pre-orders. They value its pay-as-you-go option, customizable features, and ability to handle small batch pre-orders. Despite limited multilingual support, its usability remains high. Merchants praise the responsive customer service and quick problem-solving. The app's pricing is seen as reasonable, with its ability to replace other apps and save money being a highlight. Its support for pre-orders and back-in-stock notifications is deemed essential, and its effective pre-order management is highly appreciated.

January 11, 2024

Quick, easy, and intuitive set up. This app has the basic pre-order options nailed and their support staff is incredibly friendly and helpful (thanks, Jolo!) Excited to see how Timesact levels up our ability to pre-sell products!

Silk + Sonder
United States
13 days using the app
February 8, 2024

Really helpful set up call which showed me exactly how to use all of the functionality. Really friendly staff who were keen to support

Embarked
United Kingdom
About 21 hours using the app
December 26, 2023

This app functions exactly like I had hoped. I’ve tried two other pre-order apps, and they were missing some of the features that I find absolutely critical for my business. Not only that, any issues that I’ve had, their customer support is fast and efficient. Highly recommend.

Panther Lights
United States
3 months using the app
January 5, 2024

Wow! Timesact not only has an incredibly intuitive user interface that allows anyone to feel comfortable to go in and set up pre-orders but where I'm really surprised is with the level of care for customer support.

I've needed their assistance with a few custom attributes on our store, and their tech team is incredibly responsive at all hours. Honestly a fantastic solution for pre-orders.

Perple
United Kingdom
About 1 month using the app
January 15, 2024

The support staff is second to none in my opinion. Every time I have contacted them, they are QUICK to respond, friendly, knowledgeable and an absolute pleasure to work with. The app is fantastic as well. There's no reason not to install this app and work with this company. A+

Rinkle Brand Clothing, LLC
United States
2 months using the app
March 25, 2024

App muito completo, com várias possibilidades de uso e muitas configurações interessantes.

Planos de pagamentos com muita flexibilidade o que torna o uso mais fácil e transparente.

Marshall's
Brazil
3 days using the app
May 13, 2024

works great

DemmiFalestini
United States
2 days using the app
December 29, 2023

I'm blown away by everything this app does, even with the free version! Jolo & Joanna in support were very helpful during the free setup call. The app is very user friendly and it makes it easy to do presales and back in stock notifications. Definitely recommend.

World With You Boutique
United States
About 2 months using the app
December 20, 2023

I’m very happy to have switched to your app. Great functionality and support have been amazing. Really appreciate. As a small business owner wearing many hats, often multiple ones at the same time, this kind of support can make a massive difference in time of need. Yesterday, because of stock issues, I had to prepare different pre-order messages in such a hurry before heading to the airport and credit to Pam who was fantastic. Keep up the great work.

TROVERR Australia
Australia
3 months using the app
February 14, 2024

Very helpful they walk me through how to set up and it was easy to understand.

misenver
United States
About 17 hours using the app