Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

April 7, 2024

Great service, fast reply and amazing app. Rommel went byond and above to make sure that all my request issues were resolved.

Highly recommended

Micky Mart
Australia
12 months using the app
April 2, 2024

Works great! Use it for 7 months now and never had any issues. Their support is also very good, fast reply and helpfull!

Osoe Home
Netherlands
6 months using the app
April 12, 2024

Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.

Willows & Co
United Kingdom
Over 1 year using the app
February 1, 2024

The developers of this app are super nice! I contacted them about an error I got after switching theme, they just solved it for me in 10mins, with some detailed tutorials of how to send collaborative code and accepting request attached. Great work, thanks!

象爪ELECLAW
United States
9 months using the app
April 3, 2024

Easy to use app and the customer service responded super fast. Would gladly continue using this app over others.

Vincent Official Online Store | parisvincent.com
United States
3 months using the app
February 12, 2024

Easy to install on our Shopify website, and customer service was able to respond and action an issue with the Selling Plan Description appearing on product page within a day. Also able to offer pre-order on select variants, which other pre-order apps were unable to do.

Stitch Coffee
Australia
About 1 month using the app
January 22, 2024

I've used quite a few different pre-order apps in the past and i've found this one to be the most user friendly and easiest to setup. We had some simple issues at first with badges not showing up but support was right on it and had the problem fixed in no time. I had a free guided setup call to walk over the rest of the app and found that it will replace some other apps we are currently using which is going to save me money. Highly recommend!

Mat's Hot Shop
Australia
2 months using the app
February 9, 2024

always give good service, every time i need something they are always helpful.

Electra Mirrors
Australia
Almost 2 years using the app
February 29, 2024

The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.

Stressé Collective
United States
10 months using the app
March 7, 2024

Jolo was very helpful and supportive in every step of the way. Made things easy to understand and follow through. Thank you for your patience, during the first call to understand my needs and then to provide a solution. Am grateful Jolo. Thank you.

Tongu3
United Kingdom
26 days using the app