Reviews (1,632)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially useful for businesses with made-to-order models. They appreciate its user-friendly interface, easy setup, and customizable features such as pre-order buttons and notifications. The app also offers back-in-stock alerts, helping to retain customers by keeping them informed. Merchants praise the reliable performance and the responsive, proactive customer support team that quickly addresses issues.

September 25, 2024

The app is excellent and has made our lives easier but the real positive for us has been the support we receive whenever we have question or need assistance is some way. Highly recommend

Hobby Collectors Australia
Australia
About 2 months using the app
August 7, 2024

We use this app for the "notify when back in stock." It works well and their customer service is incredible.

Bigelow Lane
United States
10 months using the app
July 8, 2024

I am not going to lie, this app costs more than some of their competitors but let me say this. it's worth every penny cause IT WORKS. I have tried so many pre order and notify apps and they all just fall short. Don't always work or just lack features. This app works so well it's made my life so easy. The support team are amazing, i had a small issue with check out and they fixed it within a few hours. I am so glad i found this app it really has everything. Such a great product!

Loot Cave
Australia
12 days using the app
July 14, 2024

The app had a decisive advantage for us If you have different delivery times for products or manufacturers when pre-ordering, you can map this perfectly.
We were able to set everything up very well, but then had a problem with the online display. We contacted the support team by email today and they helped us immediately and solved the problem within a day. The response was so fast and professional that we are delighted. We recommend this app without reservation.

Sarto Group
Germany
22 days using the app
September 12, 2024

Extremely fast and super helpful customer service!

Tulip Shades Store
United States
8 months using the app
September 18, 2024

Jolo was super helpful with getting the finer details of the set-up right for us.
We are only just about to start using the app, but so far it has been really straight forward and clear.

Books About Art
United Kingdom
2 days using the app
September 20, 2024

There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.

Poker Tragic
Australia
9 days using the app
June 28, 2024

This is an excellent app with many useful features. In the end we were unable to use it given some issues that were not the fault of the app, however I wanted to give them a 5 star review due to their incredible customer support and diligence in getting the app working where possible.

RUKSAK
Australia
27 days using the app
September 22, 2024

Great app and amazing support, especially Princess. Thank you.

Ludo Padel
United Kingdom
8 months using the app
July 1, 2024

I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact.
I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me.

Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future.

Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!

Sialia USA
United States
About 2 months using the app