Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

March 14, 2024

It is very useful if you need to set preorder items in your website. In my case I needed help and the team provided it with amazing resolution.

Thank you team!!

Soie
Spain
4 months using the app
April 26, 2024

Absolutely fantastic customer service, I constantly need lots of help and updates and tricky things and they are always online to support and always get the problem fixed immediately.

Sleepy Denim
Australia
About 1 month using the app
January 8, 2024

This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.

JOHI Design Studio
United States
8 months using the app
February 15, 2024

Pam was such a great customer service! They are quick to respond and help with your needs. The development team is excellent. I would highly recommend this plug in to boost sales.

Ohbiotics Mexico
United States
9 months using the app
March 4, 2024

Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!

Bluecorn Candles
United States
12 months using the app
February 3, 2024

Jonathan was most helpful, not only quickly resolving my issues but also proactively suggesting improvements and applying them after my consent.

It was one of the best supports I have ever received.

BCBY
Portugal
9 months using the app
March 31, 2024

Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!

Soniva
Bermuda
20 days using the app
April 26, 2024

Great Pre-order app that covers all of our requirements and very helpful customer support. Recommend.

Sleeper
United States
5 months using the app
February 12, 2024

I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.

MNY Glassware
United Kingdom
3 months using the app
January 24, 2024

Set up was fairly straight forward. I did all my own set up and connecting then used the free call to make sure I did it all correctly. Jolo was very helpful on the call and in 15 minutes we had it all checked over and ready to go.

BowBars Archery LLC
United States
5 months using the app