Reviews (1,730)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective management of pre-orders, restock alerts, and coming soon items, which boosts sales and customer satisfaction. They appreciate its user-friendly setup, customizable pre-order buttons, and seamless Shopify integration. The app's ability to handle out-of-stock items is especially noted. Additionally, the responsive customer support team is praised for quickly resolving issues through calls and chats.
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Pricing structure allowed us to start a Pre-Order campaign to see if this type of sales structure would work for aspects of our business. I set up a customer service call and got an additional 10 pre-orders which helps as a new business. I have not tried the In Stock or Back in Stock emails yet, but the Pre-Order functionality was solid.
The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!
My first time using the app for my first ever pre-order sale, and i'm really happy. I had some issues/confusion with set up and the customer support was very impressive. I got a 30 minute call with someone, and then really great email support with a few other issues, which were then fixed for me. Highly recommend!
Does what it says on the tin and really helpful and speedy support chat too. I use it every year for our Christmas pre-orders.
I ran into a slight issue with getting the Pre-Order product badges to show up on my Shopify store. I contacted customer support and within 15 minutes Kenneth had the issue resolved. It happened so quickly that I noticed it was fixed before I was able to read Kenneth's email response letting me know my issue should be resolved.
Great app, even better customer service!
Their interface takes a bit of learning curve to adapt, but their customer service is excellent, rapid reply and fix issues.
Exceptional Pre-Order Support and Service!
I recently started using Kairock Partners SRL for managing pre-orders on my Shopify store, and it’s been a game-changer. I encountered a challenge while a customer from another country was trying to place an order, so I reached out to their live chat for help. Louie, the support rep, connected with me quickly, listened to my issue, and even accessed our account to fix it within minutes. The super-fast and efficient customer service exceeded my expectations, especially with an international customer on hold. Highly recommended for anyone needing reliable pre-order management and outstanding support!
Very easy app to install and use. It does a great job of walking you through the process. They also offer free set-up assistance, and they are very accommodating. I got to work with Jolo - who was super friendly and knowledgeable.
The app helped us a ton and the customer support was excellent. Couldn't have asked for anything better!
This is my first Shopify experience and first experience with this app. I'm not the most tech savvy person and was having difficulty getting things set up. I emailed the support team on a Saturday night around 11:30pm, they had already responded by Sunday morning at 1am. We emailed back and forth all day on Sunday to get my questions answered so I was able to launch my Shopify store in time! I wasn't even expecting an answer until Monday at the earliest. That first day, we were able to bring in over $2,000 in sales, and that would not have been possible without the help of this team! I cannot recommend this app enough! AMAZING customer service!