Reviews (1,731)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of pre-orders, restock alerts, and coming soon items, which boosts sales and customer satisfaction. They appreciate its user-friendly setup, customizable pre-order buttons, and seamless Shopify integration. The app's ability to handle out-of-stock items is especially noted. Additionally, the responsive customer support team is praised for quickly resolving issues through calls and chats.

October 28, 2024

Made pre-ordering our indie tabletop card game possible. Thank goodness for this app (support is astounding as well).

Eeriecast Store
United States
4 months using the app
September 2, 2024

Great customer service! Solving a problem through the chat was quick and easy. App works greta and it does what's needed :)

We are kind - by Cromatiko
United States
9 months using the app
October 7, 2024

The onboarding procedure went incredibly smoothly. The onboarding specialist was very nice and chill and open to any stupid questions we were throwing at him. Since we've just started using the app, we still need some time before we can give some actual feedback about its functions. We will make sure to update our review later!

Parabooks
United States
3 days using the app
October 22, 2024

I'm still working on my website and Jojo from the support team was very helpful by immediately joining me on a video call during the setup process, giving me suggestions on the basic scenario to implement to get the best performance.

whywhy
United States
5 days using the app
October 7, 2024

Timesact is a very effective, intuitive preorder app, and Jolo from customer service was incredibly helpful in walking me through the app set-up and helping me configure settings.

The Story Engine Deck
Canada
About 1 month using the app
October 16, 2024

The integration of this app was easier than I thought. When I was stuck, the CS team was always there to support and solve it asap. I really appreciated it. I'd recommend for anyone who is thinking of adding pre-order function on their website.

Imunika
United States
2 days using the app
October 30, 2024

Great support, relatively intuitive, just seems to work.

The Sunday Carpenter
United States
About 2 months using the app
October 4, 2024

I always get the best support from this app.

Art of the Entry
United States
7 months using the app
September 20, 2024

There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.

Poker Tragic
Australia
9 days using the app
September 18, 2024

Jolo was super helpful with getting the finer details of the set-up right for us.
We are only just about to start using the app, but so far it has been really straight forward and clear.

Books About Art
United Kingdom
2 days using the app