Reviews (1,876)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and user-friendly interface, which simplifies pre-order management. They appreciate the customization options that align with their store branding and seamless Shopify integration, even with custom themes. Features like back-in-stock notifications and discounts on pre-ordered items enhance customer service and boost sales. The quick setup and responsive support for custom requests are also noted benefits.

November 16, 2024

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

nyce kayaks
United States
About 2 years using the app
March 1, 2025

Awesome Support!!
Literally in minutes someone helped me solve my problem.
Great app and simple installation :)

Cheeky Chain B2B
Germany
About 2 hours using the app
November 20, 2024

Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!

OSOSOP
Netherlands
2 months using the app
December 16, 2024

Great staff, great response, will happily use the app on my next pre-order run.

Noids Australia
Australia
3 months using the app
March 1, 2025

App is brilliant and help desk was very helpful to assist me with my questions.

Freemo Fireworks
United Kingdom
2 days using the app
December 13, 2024

Very fast and perfect support. Guided me step by step and very clearly to the app and gave me instructions how to fully solve the issue.

Thaden
Switzerland
4 months using the app
February 12, 2025

it was a bit complicated for me to set up alone, but i contacted support and they were very helpful! everything is perfect now.. Shoutout to Louie for being efficient!

Galerie Gugging
Austria
About 1 hour using the app
January 27, 2025

Jolo was really helpful and did provide an amazing support!! many thanks!!

ricardobernardino test store.com
Switzerland
About 16 hours using the app
April 1, 2025

Support is amazing and such a versatile product.

Blue Mist Collectibles
United States
4 months using the app
March 1, 2025

I'm still getting familiar with the app and I had questions about functionality with the pre-order option. The support team responded quickly, answered my questions, and resolved my issue. Thanks, Louie!

Le Chic Tresses
United States
6 days using the app