Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its pre-order feature is particularly praised for managing inventory and lead times. The app is customizable, handling pre-orders for specific product variants and back-in-stock notifications. The support team is noted for their responsiveness and expertise. The pay-as-you-go option makes it cost-effective for small businesses. Video tutorials and a guided setup call are appreciated by new merchants. The app is recognized for boosting sales and improving customer communication.

February 22, 2024

Their customer service is stellar! Always responded immediately and solve the issues I have as soon as they can.

A Little Fish Fashion Boutique
United Kingdom
4 months using the app
April 23, 2024

Trying this app for the first time. I was having a bit trouble making it work on my website, but support team is so efficient and helpful. They solve the issue overnight. Highly recommend!

All About Art International, LLC
United States
About 24 hours using the app
Edited March 2, 2024

Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.

Stilote Luxury Handbags
United States
4 months using the app
February 11, 2024

I had an issue where the pre-order was not showing on my listing and Rommel fixed it right away. The pre-order is functioning as it should. Thank you!

Wellnewlife
United States
9 days using the app
April 4, 2024

Jolo was super helpful in our set up call. The program should be helpful for our customers.

Howling Moto
United States
14 days using the app
January 16, 2024

I just completed my onboarding session with Jolo. The process was straightforward. Jolo explained concepts clearly and I am confident that this app will boost sales and improve my customers' experience at my store.

Crescent Blú
United States
10 months using the app
February 5, 2024

Jolo was great in the set up call, answered all the questions I had and helped me set my first pre order !

JB Boutique
United States
2 months using the app
January 22, 2024

Thank you to Princess who solved my issue quickly.

Rococo Jewellery
United Kingdom
Over 2 years using the app
February 6, 2024

Great customer service! I was having a problem with pre-order badges not showing up and Pam fixed it right away for me!

Poliquin Wholesale
United States
12 days using the app
January 19, 2024

Great service, starting from the introductory sales call, as well as with specific questions and issues (caused by external factors).
The team are always quick to respond and helpful.
I'm a happy customer!

Budget-Parts
Netherlands
3 months using the app