Reviews (1,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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The app works brilliantly and is very easy to setup and use.
My theme had a lot of customisations in it so by default one aspect of the app did not work. This was the 'Pre Order' badge on the product images. I reached out to support about this and within 1 hour all was fixed. The response time was amazing and the easy laid back nature of getting the task done by Miezty was a joy and very encouraging. I would highly recommend this app for anybody. Great work Miezty and Timesact.
Amazingly simple to use, and support was incredible! It does everything I need and more. Thanks so much , great app
Thank you for the awesome review! It was my pleasure to help and I look forward to some amazing pre-order sales for your store.
Best regards,
Andrei from Timesact
The app told me some special coding was needed. I sent a message regarding this and within 12 hrs it was done. The customer service was fast, thorough, and personal. Great experience!
Thank you so much for the wonderful review! I'm very grateful for the chance to help you with your pre-order campaign. Looking forward to great things!
Best regards,
Andrei from Timesact
I needed an app to list book titles for preorder on my site. I tried a competitor first and the outcome was ok but not perfect. I then stumbled upon Timesact and gave it a shot. Andrei gave GREAT customer service, did the coding so that the Pre-Order button could populate on ALL my web pages (HOME, COLLECTION, PREORDER) and even gave me the specific color for button (which I found out is called HEX CODE) that I requested. Per my request, he also added the Pre-Order LABEL on product. The end result is beautiful! I could not be more pleased.
Thank you so much for the incredibly kind words! It was my pleasure to help make your store even more beautiful! I look forward to a great pre-order campaign together.
Best regards,
Andrei from Timesact
L'équipe support est au top, elle m'a résolu un bug qui durait depuis des mois avec une rapidité sans précédent. Je recommande fortement cette équipe sérieuse et ce produit facile a configurer.
Merci pour ces mots gentils ! C'est un plaisir pour nous de vous soutenir et de travailler à la croissance de votre entreprise. Merci de nous avoir choisis comme partenaires technologiques pour vos pré-commandes !
Meilleures salutations,
Andrei de Timesact
First time using the app, the preorder banner wasn't showing up in our shop. A quick email to their support and they had it up and working right in a very timely manner. Very fast and very professional. They knew what they were doing and wont have to do it again, fixed it so when we run any preorders it will always work. Thank you
Thank you do much for the generous review! Very happy to play a small role in your success.
Best regards,
Andrei from Timesact
This app integrates intelligently with our product list, and allows us to categorize how we pre-order (to not lose any sales), by those items that are temp out of stock, versus those that we wont start selling for a few months. Andrei is exceptionally responsive to get you up and running quickly (there is always some coordination needed to get it the way you need). Great app.
Thank you so much for the great review! We are very happy to partner with you so that you can achieve your goals for pre-orders and grow your sales.
Best regards,
Andrei from Timesact
Rommel and Lesley were very helpful, professional, and clear! We already love the app and it has been so useful for our business, but what makes it even more useful is the fact that it evolves and adapts according to Shopify's updates and the needs of the businesses. A great support team makes all these transitions and changes manageable! Thank you, Rommel and Lesley!
So far so good! Easy to use app. Very user friendly and intuitive. When I did need help, I received immediate support. Highly recommend.
I needed help today solving a Pre-Order listing issue. It took less than 1 minute to get someone on the Chat. Not 5 minutes later, my issue was resolved! Their Customer Service is amazing and will walk you through each steps.
I've had this app for a few months. Extremely easy to setup the products, very well prices (comparing to other apps), and amazing Customer Service. Highly recommend you giving them a try!!!