Reviews (1,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
Refine
-
By rating
I never received such prompt and motivated customer support! My theme is heavily customized but Andrei went above and beyond to make this app work. Thank you Andrei.
Thank you for the great review and your support of the app. I am happy to help and be a part of your entrepreneurial journey. I hope pre-orders will be a valuable source of revenue for your business.
Best regards,
Andrei from Timesact
A superb application and great support. Andrei is very helpful and solved the problem quickly. Now the application works as it should.
Thank you for the awesome review! I'm sure we'll grow sales together with pre-orders!
Best regards,
Andrei from Timesact
Only days into using this app and the setup is easy with a user friendly platform. Most of all, the support staff is exceptional in being available many hours of the day for urgent matters and they have resolved all of my issues or needs.
Great work by the team. went on a zoom call and we got everything fixed. They also have all the features we required
So far so good! Onboarding was really helpful and I'd recommend but the app does seem straight forward to use and I like the flexible plan.
This app is helping collect pre-orders to launch my store, the installation process has been easy thanks to Andrei's support! Thank you so much!
Thank you so much for the awesome review! Very happy to play a small role in your journey and looking forward to a great launch!
Best regards,
Andrei from Timesact
Very straightforward, easy to use, and seamless pre-order app. Worked beautifully with our third-party theme which already had its own primitive pre-order capability. Would highly recommend Timesact Discount pre-order. The developer is quick and responsive as well.
Thank you for the awesome review! Glad to see the app is already providing value for you and hope that things will keep getting better for your business.
Best regards,
Andrei from Timesact
I would like to say that Andrei from Timescat support was more than helpful with my problems, i was losing hope with getting my pre-orders to work, thankfully they quickly came to my aid and resolved all of my problems, amazing app with an amazing support team!
We've been testing Pre-Orders with TimesAct on our UK and US Shopify stores. The support team are very proactive with the onboarding process and helping set up products for Pre-Order. So far it's working well, there are a few little nuances around their website that you have to understand (such as waiting for it to apply the pre-order function to the Shopify products) - we also had to speak to support to fix the little 'slash' banners appearing on the collection page but as mentioned, their support is very proactive and fix things immediately. Recommended.
Tellement satisfaite du service à la clientèle!
Nous avons eu une problématique, causée par un autre app. et l'équipe de Timesact à répondu sur le champ à notre question, a réglé notre problématique très rapidement, nous a donné des conseils sur l'optimisation que nous pourrions faire avec le logiciel, et ils ont pris le temps de comprendre nos besoins futurs afin de voir ce qui serait possible comme amélioration. Une très grande écoute, une rapidité d'exécution et une ouverture d'esprit. J'ai adoré mon expérience via leur service à la clientèle, je recommande!!