Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

July 8, 2021

We used Timesact to offer preorder to our customers and it was easy to install and execute. Help by the developer was quick and useful. We look forward to wishlist being added as well! Highly recommend this app.

Alembika U.S.
United States
8 months using the app
Kairock Partners SRL replied July 8, 2021

Thank you very much for the review! Looking forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

May 3, 2023

Really great Onboarding Session!!!! Thank you so much for your time and patience with the training.

Shop With LaQuita
United States
8 months using the app
May 20, 2022

We use Timesact for displaying and processing our pre-orders. Apps are great, but it's their support that truly shines the light on their true worth. I have been blown away by Timesact's support!
I sent a one line message to support and within a few hours, Andrei asked if he could get access to have a look in our admin. Then a couple of hours later, I had a video that explained why/how we'd messed things up and the easy solution to get it all good again.
That is awesome support!

Labels By The Bay
Australia
8 months using the app
Kairock Partners SRL replied May 24, 2022

Thank you so much for the awesome review! It was my pleasure to help and thank you so much for choosing us as you pre-order technology partners. I'm sure great results will follow shortly.

Best regards,

Andrei from Timesact

May 18, 2021

App is very easy to use. Meet my pre-sale needs. Andrei from customer service is extremely helpful, and goes above and beyond to make sure everything works optimally.

Sonderlier
United States
8 months using the app
Kairock Partners SRL replied May 18, 2021

Thank you for the awesome review! I look forward to growing sales with you with pre-orders.

Best regards,

Andrei from Timesact

Edited January 5, 2024

The team at Tmesact and the Pre-order app were always quick to respond to my questions and their service helped us with our inventory and sales needs. It was a great addition to our Shopify store.

TreePeople Store
United States
8 months using the app
June 28, 2023

Just had my onboarding with this app team and it was so great! They really covered all of their bases to be sure I understood how to work and run the system! Seems like an easy enough app to use and will be very helpful once I've got it all fully worked out!

Major Blue
United States
8 months using the app
February 13, 2021

The BEST app I have found in a long time! Easy to set up - works perfectly - can't fault it - Support is First Class, an immediate response to a question I had. Can't wait to see if I get pre-order interest and sales now! If you are looking for a pre-order app then download this one you won't regret it.

The Baby Place
United Kingdom
8 months using the app
Kairock Partners SRL replied February 13, 2021

Wow, thank you for the awesome review! Hope you'll sell a lot of pre-orders and that we will work together for a very very long time!

All the best,

Andrei from Timesact

February 17, 2023

Great fast and efficient service! I recommend. With this application no sales lost. It's amazing. Thanks!

Essences Zen
Canada
8 months using the app
January 10, 2024

Schneller Support.

bulbaum store
Germany
About 7 hours using the app
February 13, 2023

We just started to work with TimeSact app.
Very comfortable and easy to use this app.
Definitely recommended for stores that need to put their items on pre-order

autonomie-official
United Arab Emirates
8 months using the app