Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

July 10, 2023

The free onboarding was great! Lesley and John walked me through how the app works and answered all my questions!

Super helpful and easy!

Andy & Evan
United States
8 months using the app
May 16, 2022

Andrei was extremely helpful and provided effective service for us! The ability to customize this app based on your shop needs is extraordinary, and you will be guided along the way when you communicate via email. You will need to take some time to review all its capabilities, but quite productive overall!

Charisma Shop
United States
8 months using the app
Kairock Partners SRL replied May 17, 2022

Thank you so much for the amazing review! Very happy to be of service and looking forward to some great pre-order sales for your store.

Best regards,

Andrei from Timesact

October 18, 2023

Love the app. Amazing support and looks good on my store.

Jeep House
Canada
8 months using the app
October 26, 2023

I love TimeSact! I've done several pre-order campaigns and have found the app easy to set up and manage my products. The support is also excellent. The support video calls have all been complimentary, the staff friendly and knowledgeable and quick to resolve issues. I recently spoke with Jolo and he carried on the tradition of having a 5-star support experience. Go TimeSact!

TinyHorse Mercantile
Canada
8 months using the app
October 17, 2021

App does what it is supposed to do (and more), is easy to use and has very responsive support. Everything you can ask for.

Walksey
Poland
8 months using the app
Kairock Partners SRL replied October 17, 2021

Thank you so much for the awesome review! We're very grateful you've chosen us as you pre-order partners and will work hard to keep you growing.

Best regards,

Andrei from Timesact

November 6, 2023

Amazing service

Kinraden
Denmark
7 months using the app
July 20, 2022

Excellent app, easy to use, and the support has been fantastic in helping me get everything set up - I am already seeing the benefit of the app in sales.

Contempo
United Kingdom
8 months using the app
Kairock Partners SRL replied July 27, 2022

Thank you so much for the great review! It's a joy for us to see cool people succeed. Best part of the job really :).

Best regards,

Robert from Timesact

June 8, 2023

The onboarding session was very helpful ! The person why assisted me was very nice and listened to all my questions and answered them one by one !
Hope to enjoy your app and grow my store thanks to it !

TheDressLab
France
8 months using the app
September 22, 2023

Un énorme merci à Jolo pour son aide. Je recommande vivement

MaisonDuTemps
France
7 months using the app
March 20, 2023

Great app! I had an issue with pre-order working on my site and Jomar fixed the issue within minutes, great customer service!

BE CURLY
Australia
8 months using the app