Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

Edited October 6, 2021

Andrei Pricop m'offre un service de suivi exceptionnel! Ces réponses sont rapide et j'ai vraiment l'impression d'être supporté dans mon intégrations sur Timesact - Pré-commande.

Vêtements Wézo
Canada
7 months using the app
Kairock Partners SRL replied October 6, 2021

Merci beaucoup ! Cela signifie beaucoup que vous êtes heureux que nous soyons vos partenaires de pré-commande ! Maintenant, faisons croître ces ventes ensemble!

Meilleures salutations,

Andrei de Timesact

September 29, 2023

It has been great so far for us! We are only using it for Pre-orders but there are a lot of other capabilities. The interface is easy to navigate and nice looking. I tried a few other apps and this one was the most customizable and looks the best on the site. I had a free set up call with Jolo who did a great job explaining everything. Thank you!

Atlantic Children
United States
7 months using the app
October 24, 2023

A very practical app, all functions are very easy to use, and it adapts very well to other apps. The customer service is great and they always solve all my problems promptly.

VEGEGA Metal Raised Garden Bed
Hong Kong SAR
7 months using the app
June 8, 2023

Great app, very intuitive.

Incredibly helpful and informative onboarding session.

Definitely recommend the company and the app!

TMBstore
United Kingdom
7 months using the app
April 30, 2023

Very informative! So helpful and I learned so much more about the app. If you’re seeking help and information to make your business successful through this app.. definitely set up an onboarding call!!

Amazeingly Fit
United States
7 months using the app
May 11, 2022

Great and easy app with seamless support. The team was very responsive and extremely helpful. We tried several pre-order apps and this one was the best so far.

Hello Chocolate
United States
7 months using the app
Kairock Partners SRL replied May 17, 2022

Thank you so much for the great review! Happy to work together to make your business grow.

Best regards,

Andrei from Timesact

April 16, 2021

Great app! Can bulk order, set up buttons to say ship dates and anything else you want to tell your customer. Support was immediate! Highly recommend!

BambooYou
United States
7 months using the app
Kairock Partners SRL replied April 16, 2021

Thank you for the great review! Looking forward to growing together!

Best regards,

Andrei from Timesact

January 5, 2023

Customer service is fantastic. Had a few issues and the response and resolution time was amazing. Highly recommended.

Plenty of Games
Australia
7 months using the app
October 11, 2023

So far, amazing app! Well priced for all the amazing features. Support has been efficient and setup has been relatively easy for the non-tech savvy user like me.
Highly recommended.

Eekoloks Australia
Australia
7 months using the app
April 20, 2022

Our new shop has struggled with keeping inventory on hand given transportation challenges cause by the Russian invasion of Ukraine and the pandemic. This app has allowed us to continue taking orders from incoming product and better predict demand. Integration was easy and the bit of customization required was done in no time at all by the developer.

Whisky Glass Canada
Canada
7 months using the app
Kairock Partners SRL replied April 24, 2022

Thank you for the great review! It feels great to know something we've built has helped you bridge this gap in these dark times. Very happy to support you, always.

Best regards,

Andrei from Timesact