Reviews (1,690)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

May 31, 2022

Sehr guter Kundensupport. Andrei war sofort für mich da. Top, kann es nur weiterempfehlen für jeden Shop.

PURE & ANALOG
Germany
7 months using the app
Kairock Partners SRL replied June 7, 2022

Vielen Dank für die tolle Bewertung! Ich freue mich auf eine tolle Vorbestellungskampagne für Ihren Shop.

Mit freundlichen Grüßen,

Andrei von Timesact

July 26, 2021

Great app, easy to use. The support team (Andrei) is very responsive and was able to perform customizations for our theme. Definitely recommend this app.

Carro Mats
Canada
7 months using the app
Kairock Partners SRL replied July 26, 2021

Thank you for the excellent review! Happy to help and looking forward to some great pre-order sales.

Best regards,

Andrei from Timesact

November 1, 2023

I loved the application, it is the only one that meets my specific needs.
And now that I have experienced the technical support, I loved it.
I give it a rating of 5 and recommend it 100%.

Café Leather
Spain
7 months using the app
May 25, 2021

Fantastic app. Some areas needed tweaking but within the hour of making contact with support team, Andrei came to the rescue and amended a small detail. App is so easy to use, navigation is excellent. Great app highly recommended. Homeaesthetics.uk

Homeaesthetics.uk
United Kingdom
7 months using the app
Kairock Partners SRL replied May 25, 2021

Thank you for the great review and for choosing to work with us! I look forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

October 4, 2023

dope!!!

Fraternity Brand
Canada
7 months using the app
July 28, 2023

Great app with even better customer support. I downloaded this app which was very easy to use compared to other pre-order apps. I had one small issue, the badge wasn't showing up on my product. I got in touch with Pam and she has it fixed for me in minutes. Definitely recommend this app.

Canadian Workwear Inc.
Canada
7 months using the app
January 20, 2022

Fantastic app so far, and Andrei was so helpful with my requests. Can't wait to get more preorders! :)

Little Loves
Australia
7 months using the app
Kairock Partners SRL replied January 22, 2022

Thank you for the great review and for choosing us as you pre-order technology partners! Looking forward to an awesome pre-order campaign for you.

Best regatds,

Andrei from Timesact

August 30, 2021

We've been using this app for a couple months now, and I wanted to wait to leave a review to make sure we didn't have any issues. It does exactly what we needed. We are using this app just to display messaging based on the stock level of the variant selected (to let customers know if something will have a longer lead time). I was surprised how difficult it was to find an app that would do something this simple, when there are much more complicated apps available with conditional logic and such, but was very happy to come across this app. Andrei, the app creator, was super quick to respond when something wasn't showing up correctly for us during initial set up, and he offered to edit the code for us to fix the issue. He also handled this super quickly and followed up to make sure we had gotten it set up how we wanted. Great service.

SINGLE STONE
United States
7 months using the app
Kairock Partners SRL replied August 30, 2021

Thank you for the awesome and detailed review! There is nothing we love more than hearing how the app is making a real impact on your business and is making life easier for you. Your words were a great way to start the week. Thank you!

Best regards,

Andrei from Timesact

September 24, 2022

It is the customer service for me. Andrei has your time, don't hesitate to book your onboarding session with him . He has customer satisfaction at his heart and that is not so common in our world now.

CrownedHairgh
United States
7 months using the app
Edited September 8, 2021

Awesome! Great app and very easy to use. Really appreciate the quick and helpful support. Received replies immediately. Highly recommend!

Terramisa
Canada
7 months using the app
Kairock Partners SRL replied September 8, 2021

Thank you so much! Looking forward to partnering with you on pre-orders.

Best regards,

Andrei from Timesact