Reviews (1,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Very fast and efficient support! I had a slight problem with this app initially because it doesn't load, but they were able to resolve it immediately.
Thank you so much for the great review! Happy to be of service and looking forward to some great sales for you.
Best regards,
Andrei from Timesact
Awesome app, I've been using it for half a year and the devs continue to add new features. The sliding pricing model is great so that you only pay for what you need and the onboarding call was very helpful, although I did it many months later! Highly recommended for pre-order + OOS notifications.
Does everything we need on our website for product pre order
Support is very prompt and helpful
Highly recommended
The owner of this app is absolutely amazing! He is always there to be helpful in a VERY TIMELY way. It's almost like he is waiting to chat with me! I love the personal attention! I have used the app a few times already. It seems to be working perfectly after I learned that the quantity of the item needed to be 0. I am so thrilled!!!!
Thank you so much for the kind words! It's a pleasure to help you and I hope your sales with us will be amazing.
Best regards,
Andrei from Timesact
Stellar service and support! Our Shopify theme needed further customization on the backend in order for the Pre-Order button to function correctly. The onboarding session allowed for this to be done in real-time, as well as testing the functionality of the app. 5-star team and support!
Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.
Awesome stuff ! Great app to use, customer service is great too! Andrei solved my problems in no time, 11/10 service!! Will keep using
Andrei is Johnny on the spot, if he sees us on the app he pops up in the chat box always ready to help! Highly recommend! This app is working perfectly for us after others did not. Andrei has went above and beyond to make sure that we have a customized button and that we got upgraded as needed.
Thank you so much! It's always my pleasure to help great people succeed on their pre-order journey. Thank you for being a part of Timesact!
Best regards,
Andrei from Timesact
This App does what it says in the tin.. a great pricing structure for shops which just starting up!! awesome support from Andrei even on Sunday afternoon!!
Thank you for the wonderful review! I'm sure we'll make great partners and grow sales with pre-orders together.
Best regards,
Andrei from Timesact
Amazing app, very easy to use. Helpful team! If you have any trouble to set something, they help you right away. I recommend it 10/10