Reviews (1,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Andrei was extremely helpful! Friendly and communicated promptly. Love this app and are rolling new features that are pretty exciting! Very satisfied. Thank you!!
Thank you for the amazing review and for choosing us as your pre-order partners! Looking forward to some amazing sales!
Best regards,
Andrei from Timesact
Timesact is easy to use, with simple UI making it easy to understand. The customer support reached to us to remind of our upgrade and helped us resolving some issues, with timely respond. 5 stars for a great service.
Thank you for your great review and kind words! I am sure we will find ways to constantly grow sales with pre-orders.
Best regards,
Andrei from Timesact
Super easy product to help me manage back-orders. Full service app keeps customers and business owner knowing what the status is. No more guessing. Had to email support due to my site design and coding that would not allow the badge install automatically and I got a warning that the badge was not installed and to contact support for install and it was completed in a few hours. Been using Timesact for over a year now with no issues. Fast customer service and prompt replies.
Thank you for the great review! It's always a pleasure to hear from someone who knows us well. Here's to all the years to come!
Cheers,
Andrei from Timesact
works easy and simple i genuinely paid for it and figured it out the same hour and now my shop is up and running
Einfache Anwendung, bei Problemen wurde sofort geholfen. Sehr nett und Unkompliziert. Von der Anwendung kann ich noch nichts sagen, ist noch am Anfang.
Vielen Dank für die tolle Bewertung! Wir freuen uns, Ihnen Unterstützung und Mehrwert für Ihr Unternehmen bieten zu können.
Mit freundlichen Grüßen,
Andrei von Timesact
Excellent app and prompt support from the friendly team. We would definitely recommend for any pre-order/discount applications for your Shopify store.
Thank you so much for the great review! It's a pleasure to work with you and we're very glad the app is providing value for your business.
Best regards,
Andrei from Timesact
I’ve tried several pre-order apps but it was the best. I've also called all buyers if they have received the email and sms that "their order contains pre-ordered product" but so far everything has worked fine. The support is also very helpful.
Thank you for the great review! Happy to see the app bringing you so much value.
Best regards,
Andrei from Timesact
Full disclosure that I am not able to use the app because of the specialized coding on my shop store. However, I'm giving this review 5 stars for the professionalism of Andrei, the developer. Andrei went above and beyond to troubleshoot my setup and try to enable the app to work on my store. Who puts in this kind of time at no cost? Andrei does! I'm hoping some day he creates a Word Press plugin that may fit my site better, but know he will dedicate time to work individually with all users to provide the best customer service possible.
I am very touched by your nice words and I too hope we can find a way to work together in the future. It's been a pleasure meeting you!
Best regards,
Andrei from Timesact
We needed an app to help manage out of stock parts on backorder, and forthcoming preorders. This app was amazing and easily integrated into our store. It allowed us to make it clear right on the "add to cart" button that the item was a preorder or backorder, an even when it would ship. We could also have different settings for individual products. We have not encountered a bug yet and highly recommend this app. Don't know what we would have done without it.
Thank you for the awesome review! Stories like yours are what keeps us grinding day by day. Thank you for choosing us as your pre-order partners!
Best regards,
Andrei from Timesact
Very easy to setup and June at customer support was responsive and helpful. Great to have these preorders setup.
Thank you