Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
Refine
-
By rating
The support on this app is first-class. I've tried them all and this seems to be exactly what I am looking for. If the support stays the same throughout use then I will be looking no further. A must-have app for anyone selling items on preorder
They are ready to help with any questions or concerns you may have, but the app is very easy and simple to use! I'm excited to see how well it does!
Thank you for the awesome review! Looking forward to making a lot of pre-order sales together.
Best regards,
Andrei from Timesact
Easy to set up and amazing customer support, helped in real-time with all our issues. Works as described
Ich habe die App installiert und hatte einige Probleme, mit restlichen Dateien von anderen Apps. Ich habe darauf hin den Support ( Danke Andrej) kontaktiert und muss sagen, das diese Unterstützung, was die fachliche und auch die zeitliche Thematik angeht als perfekt zu bezeichnen ist. Habe ich so noch nicht erlebt, Respekt und Danke.
Vielen Dank für diese tolle Bewertung! Ich bin sehr froh, dass ich helfen konnte und arbeite rund um die Uhr daran, die App zu verbessern. Ich denke, Sie werden mit dem, was in etwa einem Monat kommt, sehr zufrieden sein.
Mit freundlichen Grüßen,
Andrei von Timesact
Top notch support. Found great value in booking an onboarding session! Highly recommend it! Thanks guys!
Habe die App damit meine Kunde ausverkaufte Produkte vorbestellen können. Die App ist erstklassig. Das hinzufügen von Produkten geht schnell und einfach. Auf der Produktseite wird es schön angezeigt und die Grundeinstellung sie übersichtlich. Man braucht eigentlich keine Hilfe oder Support. Die Deutsche Übersetzung funktioniert super. Ich hatte einen Fehler gemacht und habe deshalb den Support angeschrieben und zum Glück in ca. 10 Minuten eine Antwort erhalten, dass das Problem behoben ist. Bleibe auf jeden Fall bei der App. Vielen Dank
Vielen Dank für die großartige Rezension! Wir freuen uns auf tolle Vorbestellungen und eine lange Partnerschaft.
Mit freundlichen Grüßen,
Andrei von Timesact
We are having a few issues, but believe that it was something we did wrong on our end. Our support Rep. Miezty, was still willing to fix our issue, then coach me on how to avoid the same issue happening in the future. Very impressed with the level of support. Thank you Miezty!
The support is great. I had an issue when I first tried to add products but it was stored out really quickly. The customer service is 5 star. I love the features of the app too. More flexible than my previous app.
Thank you for the awesome review! We're very happy you like the app and our support. And I am looking forward to growing your sales with pre-orders.
Best regards,
Andrei from Timesact
Jonathan was so helpful getting the Timesact app set up on my store. My collection page was being a bit difficult with displaying the pre-order badges but managed to get it sorted. I haven't started the sale yet but so far so good!
Great app and makes it super easy to activate pre-orders with very little time on my end! Support also went above and beyond. I highly recommend this app.