Reviews (1,723)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

September 12, 2023

Stellar service and support! Our Shopify theme needed further customization on the backend in order for the Pre-Order button to function correctly. The onboarding session allowed for this to be done in real-time, as well as testing the functionality of the app. 5-star team and support!

V Coterie
United States
6 months using the app
May 8, 2023

Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.

UPKnife
United States
6 months using the app
May 14, 2023

Awesome stuff ! Great app to use, customer service is great too! Andrei solved my problems in no time, 11/10 service!! Will keep using

Decimus
New Zealand
6 months using the app
May 17, 2021

Andrei is Johnny on the spot, if he sees us on the app he pops up in the chat box always ready to help! Highly recommend! This app is working perfectly for us after others did not. Andrei has went above and beyond to make sure that we have a customized button and that we got upgraded as needed.

BambooYouWholesale
United States
6 months using the app
Kairock Partners SRL replied May 17, 2021

Thank you so much! It's always my pleasure to help great people succeed on their pre-order journey. Thank you for being a part of Timesact!

Best regards,

Andrei from Timesact

August 2, 2021

This App does what it says in the tin.. a great pricing structure for shops which just starting up!! awesome support from Andrei even on Sunday afternoon!!

LucentDecors
United Kingdom
6 months using the app
Kairock Partners SRL replied August 2, 2021

Thank you for the wonderful review! I'm sure we'll make great partners and grow sales with pre-orders together.

Best regards,

Andrei from Timesact

October 18, 2021

Andrei was extremely helpful! Friendly and communicated promptly. Love this app and are rolling new features that are pretty exciting! Very satisfied. Thank you!!

Natalia Naomi Brand
United States
6 months using the app
Kairock Partners SRL replied October 18, 2021

Thank you for the amazing review and for choosing us as your pre-order partners! Looking forward to some amazing sales!

Best regards,

Andrei from Timesact

May 13, 2021

Timesact is easy to use, with simple UI making it easy to understand. The customer support reached to us to remind of our upgrade and helped us resolving some issues, with timely respond. 5 stars for a great service.

ELLA & GLO
Indonesia
6 months using the app
Kairock Partners SRL replied May 14, 2021

Thank you for your great review and kind words! I am sure we will find ways to constantly grow sales with pre-orders.

Best regards,

Andrei from Timesact

September 16, 2023

Amazing app, very easy to use. Helpful team! If you have any trouble to set something, they help you right away. I recommend it 10/10

Predire Paris Srbija
Serbia
6 months using the app
March 1, 2022

Super easy product to help me manage back-orders. Full service app keeps customers and business owner knowing what the status is. No more guessing. Had to email support due to my site design and coding that would not allow the badge install automatically and I got a warning that the badge was not installed and to contact support for install and it was completed in a few hours. Been using Timesact for over a year now with no issues. Fast customer service and prompt replies.

Haslet Pet Supply
United States
6 months using the app
Kairock Partners SRL replied March 1, 2022

Thank you for the great review! It's always a pleasure to hear from someone who knows us well. Here's to all the years to come!

Cheers,

Andrei from Timesact

June 24, 2023

works easy and simple i genuinely paid for it and figured it out the same hour and now my shop is up and running

AdoptedKulture
United States
6 months using the app