Reviews (1,723)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

September 13, 2021

I’ve tried several pre-order apps but it was the best. I've also called all buyers if they have received the email and sms that "their order contains pre-ordered product" but so far everything has worked fine. The support is also very helpful.

Lindalime
Hungary
6 months using the app
Kairock Partners SRL replied September 13, 2021

Thank you for the great review! Happy to see the app bringing you so much value.

Best regards,

Andrei from Timesact

April 29, 2021

Full disclosure that I am not able to use the app because of the specialized coding on my shop store. However, I'm giving this review 5 stars for the professionalism of Andrei, the developer. Andrei went above and beyond to troubleshoot my setup and try to enable the app to work on my store. Who puts in this kind of time at no cost? Andrei does! I'm hoping some day he creates a Word Press plugin that may fit my site better, but know he will dedicate time to work individually with all users to provide the best customer service possible.

Plascon Packaging
United States
6 months using the app
Kairock Partners SRL replied April 29, 2021

I am very touched by your nice words and I too hope we can find a way to work together in the future. It's been a pleasure meeting you!

Best regards,

Andrei from Timesact

August 27, 2021

We needed an app to help manage out of stock parts on backorder, and forthcoming preorders. This app was amazing and easily integrated into our store. It allowed us to make it clear right on the "add to cart" button that the item was a preorder or backorder, an even when it would ship. We could also have different settings for individual products. We have not encountered a bug yet and highly recommend this app. Don't know what we would have done without it.

Rokland
United States
6 months using the app
Kairock Partners SRL replied August 27, 2021

Thank you for the awesome review! Stories like yours are what keeps us grinding day by day. Thank you for choosing us as your pre-order partners!

Best regards,

Andrei from Timesact

February 27, 2023

The app is incredible. Easy to manage and has given us extra revenue on pre-order products. Support has been super amazing. A++

Happy Way
Australia
6 months using the app
August 7, 2023

Very easy to setup and June at customer support was responsive and helpful. Great to have these preorders setup.

Thank you

SeltzaTap
Canada
6 months using the app
January 27, 2023

I was hesitant to use this app because I have so many already but this app will change my buisness for the better! June was amazing in the onboarding session, patient and helpful. I can sell items for preorder smoothly! Finally! Thank you!

Garden Girl Regina
Canada
6 months using the app
September 22, 2022

Sehr guter Kundenservice. Andrei war sehr hilfsbereit und hat meine Wünsche schnell und korrekt umgesetzt. Ich kann die App mit gutem Gewissen weiterempfehlen!

Rosslädeli
Switzerland
6 months using the app
February 20, 2023

This app is the easiest pre order app to use that I have tried! I got personalised help setting it up from start to finish from their online chat, which was a huge help. I would recommend this app to absolutely anyone.

VDM THE LABEL
United States
6 months using the app
May 1, 2023

I have only great things to say about this app. The onboarding is super helpful and the team is super attentive to your needs. Any issue, big or small, is sorted out and explained with patience and attention to detail. I feel so confident in this app and the team! I couldn't recommend Timesact more!

SHOP PARTYPACK
South Africa
6 months using the app
March 15, 2022

Really useful app and incredible support! I was having some issues because of a customized theme and they solved everything in few minutes through live chat. Strongly recommended!

PolyPet - 3D Printing Nature
Italy
6 months using the app
Kairock Partners SRL replied March 17, 2022

Thank you so much for the generous review! Happy to help your business grow.

Best regards,

Andrei from Timesact