Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

September 27, 2023

I've had a great experience using Timesact for my Pre-Order. Their onboarding team was very kind and helpful and followed up to make sure I didn't have any additional questions and that everything was running smoothly. The app was easy to use and they have lots of YouTube video tutorials should you need them as well. Highly recommend.

HairStixies
United States
6 months using the app
October 16, 2023

There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)

Clio Peppiatt
United Kingdom
6 months using the app
May 1, 2023

I just finished the free onboarding session and it was so helpful, it's a real person connecting with you over a meet and walking you through all the aspects of the app that you'll need to know. Such a helpful feature, and I could see that the parts of the app worked great!

Pampered Pant
United States
6 months using the app
January 13, 2023

We don't generally really leave reviews but after the service we received, we thought it only right. I think out of all of the apps on our store, Timesact has the most reactive customer service going. They are very fast in resolving any issues to get the app working just as you would like. Would highly recommend!!

Fat Lad At The Back
United Kingdom
6 months using the app
January 8, 2023

Andrei from Timesact was very helpful, fast response and even went over and above by fixing something for me without me asking for it. I would recommend this app and service

Patara-Life
Australia
6 months using the app
February 12, 2023

I have only been using this app a couple of days but so far I really like it. The customer service has been very good too, quick and helpful.

Ninnys Napkins
Canada
6 months using the app
July 24, 2023

I really like this app and how very automated it is. Easy to use. User friendly. Onboarding session helps a lot and makes the use of the application easier.

Lavvish FiT
United States
6 months using the app
October 17, 2023

Very impressed with the online video support given to assist in setting up. App looks super easy to use I am very excited to use the product.

GongDwana
Australia
5 months using the app
Edited March 23, 2021

i am using this app to manage my preorders and its really amazing, there was somthing that i didnt understant and i contacted the in app support, i got the answer within seconds, i find this app very useful

Kre'level
United Arab Emirates
5 months using the app
Kairock Partners SRL replied March 23, 2021

Thank you for your review! We are happy to help your business grow with pre-orders!

Best regards,

Andrei from Timesact

October 14, 2022

Timesact is an extremely useful app and applicable to so many business models— I found it especially helpful for my own. I look forward to continue using it for the upcoming 2022 holiday season. Although learning the app was easy enough, I really enjoyed taking advantage of their free onboarding meeting. June & Andrei were great at making me feel comfortable, asking me questions all while teaching me everything there is to know about the app's useful features and how it can help me build a better platform for my customers. 10/10

Eternal Lash Inc
Canada
5 months using the app