Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

June 20, 2023

Easy to use! Customer support was amazing and super quick as resolving my matters. I tried all the pre-order apps and this was by far the easiest and fastest to set-up, and the best customer service.

SnugSpot
Australia
5 months using the app
May 22, 2023

I couldn't ask for a better onboarding! They were all knowledgeable about the product and very friendly too when explaining the new changes in Timesact. Keep up the good work guys!

Hobbyco
Australia
5 months using the app
Edited December 20, 2023

I had an issue with the way buttons were showing up on my product page and customer support jumped right in and solved my problem. I’ve enjoyed having this app be apart of my store and grateful for the amazing support!

Good + Plenty Naturals®
United States
5 months using the app
February 1, 2023

amazingly helpful support from Andrei this app has helped us with organising prelaunch items from normal stock

Caesar Archivum
Australia
5 months using the app
March 22, 2022

Cette application pour les précommandes marche nickel, présente bien les choses, est jolie, et s'intègre bien avec notre thème (empire). Andrei a été super réactif pour réaliser les petits ajustements nécessaires et continue d'ajouter des fonctionnalités.
Simple et efficace. Juste ce que j'aime ! Je recommande !

BLFStore
France
5 months using the app
Kairock Partners SRL replied March 24, 2022

Merci beaucoup pour cet excellent commentaire! C'est formidable d'entendre des mots si encourageants de la part d'un client qui est avec nous depuis un certain temps et que nous avons appris à connaître. Nous nous réjouissons à l'idée de faire toujours mieux.

Meilleures salutations,

Andrei de Timesact

October 14, 2022

Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!

De Lune
United States
5 months using the app
April 21, 2023

The Onboarding Call was very helpful and informative. It was super simple and I am able to take the learnings and execute!

Your Inner Wellth
Canada
5 months using the app
October 4, 2021

L'application est top ! Simple d'utilisation et à un tarif progressif très abordable. Facile à paramétrer, parfaitement intégrée à Shopify. Le support client est aussi très réactif et résout les petits problèmes éventuels très rapidement. Je recommande !

BohemeForever
France
5 months using the app
Kairock Partners SRL replied October 4, 2021

Merci beaucoup ! Cela signifie beaucoup que vous êtes heureux que nous soyons vos partenaires de pré-commande ! Maintenant, faisons croître ces ventes ensemble !

Meilleures salutations,

Andrei de Timesact

August 29, 2022

This is going to be awesome for us!! It's already proven itself VERY useful and the customer support is out of this world.

Dirty Knees Soap Co., LLC
United States
5 months using the app
June 27, 2022

App and support team are great overall. I have a lot of custom pages on my website and needed a lot of custom features that were easily resolved by Andrei from their support team. If you need features that are not immediately answered by the app definitely reach out to their support and they will help you out.

Saint Divino
United States
5 months using the app
Kairock Partners SRL replied June 29, 2022

Thank you so much for the awesome review! Very glad I could help and I'm sure some amazing pre-order sales are soon to come.

Best regards,

Andrei from Timesact