Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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I used this app for my pre-order items and it's working great for my website. Customer support is excellent.
Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!
I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!
Andrei was amazing! With genuine desire to help. Very professional and attentive . Would recommend without hesitation.
Thank you so much for the amazing review! Very happy I could help and am looking forward to a great pre-order campaign together.
Best regards,
Andrei from Timesact
I went viral all of a sudden and the onboarding talk chat was an absolute Life saver! I had no idea about this app, but I am so glad I found it and use it now. It is a complete timesaver with preorders and back in stock. The gentleman who explained everything was informative and showed me things I didn't know, and I can't wait to start using it monthly. I recommend doing the onboarding call for everyone! Highly informative and useful. Great service! Great all around. Thanks again.
I had an issue with the "In Stock" "Out Of Stock" and the dev team helped me sort the issue the same day. Amazing service.
Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.
Good customer service, simple app!
Good Solution to reduce churn rate. Service was amazing and Andrei is a very nice guy who always helped us!
The TimesAct support was very helpful and assisted me within seconds! Very helpful and gave me advise with my shopify store! Thank you so much for your help.