Reviews (1,723)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

April 24, 2023

Jonathan was so helpful getting the Timesact app set up on my store. My collection page was being a bit difficult with displaying the pre-order badges but managed to get it sorted. I haven't started the sale yet but so far so good!

MANISAFE
United Kingdom
6 months using the app
August 31, 2023

Great app and makes it super easy to activate pre-orders with very little time on my end! Support also went above and beyond. I highly recommend this app.

Magi
United Kingdom
6 months using the app
September 27, 2023

I've had a great experience using Timesact for my Pre-Order. Their onboarding team was very kind and helpful and followed up to make sure I didn't have any additional questions and that everything was running smoothly. The app was easy to use and they have lots of YouTube video tutorials should you need them as well. Highly recommend.

HairStixies
United States
6 months using the app
May 1, 2023

I just finished the free onboarding session and it was so helpful, it's a real person connecting with you over a meet and walking you through all the aspects of the app that you'll need to know. Such a helpful feature, and I could see that the parts of the app worked great!

Pampered Pant
United States
6 months using the app
January 13, 2023

We don't generally really leave reviews but after the service we received, we thought it only right. I think out of all of the apps on our store, Timesact has the most reactive customer service going. They are very fast in resolving any issues to get the app working just as you would like. Would highly recommend!!

Fat Lad At The Back
United Kingdom
6 months using the app
October 16, 2023

There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)

Clio Peppiatt
United Kingdom
6 months using the app
January 8, 2023

Andrei from Timesact was very helpful, fast response and even went over and above by fixing something for me without me asking for it. I would recommend this app and service

Patara-Life
Australia
6 months using the app
February 12, 2023

I have only been using this app a couple of days but so far I really like it. The customer service has been very good too, quick and helpful.

Ninnys Napkins
Canada
6 months using the app
July 24, 2023

I really like this app and how very automated it is. Easy to use. User friendly. Onboarding session helps a lot and makes the use of the application easier.

Lavvish FiT
United States
6 months using the app
Edited March 23, 2021

i am using this app to manage my preorders and its really amazing, there was somthing that i didnt understant and i contacted the in app support, i got the answer within seconds, i find this app very useful

Kre'level
United Arab Emirates
5 months using the app
Kairock Partners SRL replied March 23, 2021

Thank you for your review! We are happy to help your business grow with pre-orders!

Best regards,

Andrei from Timesact