Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

March 31, 2022

Best pre-order app we've used - easy to use, great UX experience for customer. Great customer service. Highly recommend to anyone looking to sell pre-orders!!

Body Love by Tal
United States
5 months using the app
Kairock Partners SRL replied April 2, 2022

Thank you so much for the amazing review! Looking forward to working together on your awesome pre-order campaing!

Best regards,

Andrei from Timesact

April 27, 2023

Amazing product because it's so easy to use but still complex.
Special shout out to the support; great help in no time.

fotopro
Germany
5 months using the app
July 3, 2023

The app is very easy to use and intuitive. The on-boarding session is amazing. June from Timesact goes through all the functions of the app and helps to set up the app to work correctly on the site. Great pricing as well for the value that you get.

Teep! Apparel
Australia
5 months using the app
March 12, 2022

Great & super straight-forward app! If you may ever need any help, live chat is super convenient & customer service is ON IT like no other!

The Luxury Aesthetics
United States
5 months using the app
Kairock Partners SRL replied March 14, 2022

Thank you for the amazing review! Very happy to provide value to your business.

Best regards,

Andrei from Timesact

Edited May 20, 2021

Great app with support that is second to none. If only all apps and support were this great. Keep it up!

Swanky Boutique
Malta
5 months using the app
Kairock Partners SRL replied May 20, 2021

Thank you so much for your awesome review and support! Will keep working hard to blow up sales with pre-orders together.

Best regards,

Andrei from Timesact

Edited October 13, 2021

Have had a very positive experience since we installed this app. Andrei has been extremely responsive and helped us custom fit the app to our store. Highly Recommend.

Stitch & Straw
Australia
5 months using the app
Kairock Partners SRL replied October 13, 2021

Thank you for the awesome review! Looking forward to a great partnership and some amazing pre-order sales!

Best regards,

Andrei from Timesact

June 22, 2023

Wonderful onboarding session which was really helpful, honest, and friendly. Have not transitioned to the app yet but when we do, we know we're in good hands. Thanks!

Wardah Books
Singapore
5 months using the app
May 17, 2021

Andrei was very helpful in customizing certain things for me as the theme I use might be a bit tricky and requires more customization. His response was speedy too!

Jujumello Intimates
Malaysia
5 months using the app
Kairock Partners SRL replied May 17, 2021

Thank you for the review! We look forward to growing your sales with pre-orders.

Best regards,

Andrei from Timesact

Edited March 10, 2021

Ich habe nur die Trial-Version und bestimmte Funktionen funktionierten nicht. Die Entwickler haben sofort meinen Kontakt erwidert und Änderungen - meinen Wünschen entsprechend - umgesetzt! Sehr zu empfehlen!

Nano-Silber-Maske
Germany
5 months using the app
Kairock Partners SRL replied March 10, 2021

Thank you for the review and for your collaboration! I look forward to helping you grow your sales with pre-orders.

Best regards,

Andrei from Timesact

February 25, 2023

Customer Service was fantastic, Andrei helped fix an issue with the badges on our products and we could not be happier. Great App, Great Customer Service.

PB Express
United States
5 months using the app