Reviews (171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining marketing efforts, especially in email marketing and ad generation. Its AI-driven features facilitate easy campaign setups and modifications, saving time for business owners. The user-friendly interface and efficient performance are frequently praised. Customer support, notably from Laxman, Vidya, and Tim, is commended for their responsiveness and effectiveness. Merchants consider it essential for automating marketing tasks and enhancing business outcomes.

May 3, 2023

I'll be perfectly honest: I installed this app with the expectation of being underwhelmed. Everyone touts "AI" as their thing; it's become the latest "blockchain" - you know how you could have sold used bubble gum a couple years ago calling it "blockchain enabled"? That's what AI is now. But... honestly, I'm pretty darned impressed with what these folks have done. Their TinyEmail platform is already bomb-diggity, and now TinyEinstein takes it to a whole new level of automated Done For You. I *would* deduct a star because I believe that the two platforms should be connected intrinsically instead of separate entities, but I'm granting them an extra star for just how bloody good the autogenerated emails are. Sure, I'll need to make a couple of edits here and there, but 5 minutes of edits beats the hell out of an hour of building from scratch. Thanks folks; you've done good with this one.

Darn Yarn
Canada
13 days using the app
Edited January 15, 2024

Came back now a year later to try the app again from when it was released.
Much better emails, actual customer service to assist!
Love the scheduling. Love the AI system to prebuild.

DBC Baby Bedding Co
United States
10 days using the app
tinyAlbert replied February 19, 2023

Hi DBC Baby Bedding Co,

We're very sorry that tinyEinstein would not load for you and that customer support was unreachable. It is disappointing to hear this as we pride ourselves on prompt and fantastic customer support.

Our team is aware of the login issue impacting some users and working hard to fix this issue as soon as possible.

Because we were unable to create your account, we were also unable to collect your contact information allowing support to follow up with you.

You have rightfully identified a gap in our support process. We have now added 'email address' as a required field while starting a chat, so if registration fails or a nonuser submits an inquiry, we can respond to the email provided.

We appreciate you identifying this issue for us. As a result, our CEO sought out your contact information online and has reached out to your business to apologize for your experience.

If you or anyone is experiencing product issues, you can reach us via the chat or by:

Email: support@tinyeinstein.ai
Phone: +1 (866) 488-3370
Hours: Monday to Friday from 10 am EST to 8 pm EST

We apologize for your frustrations as we go through the kinks of launching this app & appreciate your feedback!

The tinyEinstein Team

May 26, 2023

Useful if you are looking to automate ready made templates via the app to be scheduled to send on future dates

A Hair Party
United States
9 days using the app
May 25, 2023

Oh-MY!

As a time-starved entrepreneur, Tiny Einstein is a GAME CHANGER!

I've had my premier beauty line with shopify for 7 years, and until now, I finally feel a piece of mind that I'm not 1. leaving money on the table 2. know my consumers are being served to the MAX based on their personal interests and need.

Considering the time, money, and HEART put into my site and my brand - and as a AI Enthusiast - the immersive economy is HERE and Tiny Einstein's incredible customer service and kindness is a cherry on top of my epic experience and excitement of their roadmap and personalization for my brand for the future!

PURE GOLD. DO IT!

EVOQ Beauty
United States
8 days using the app
June 6, 2023

Very simple to use and super easy to set up in your store, with just a few clicks.
A new way for us to send personalized e-mails automatically thanks to AI and Tinyeinstein :)

Belishop
Bulgaria
5 days using the app
June 6, 2023

Nice app very easy to use, the AI functions are a game changer for email marketing.
I can only recommend this app.

Pariseta
Bulgaria
5 days using the app
June 2, 2023

Nice app, good UX/UI and very easy to use !!
This AI-powered email marketing app simplified everything. Creating personalized emails that drive sales is now a piece of cake.

Melooka
Bulgaria
4 days using the app
May 6, 2023

Was very easy to implement. And the marketing template looks amazing. While I am still learning and figuring out the app, I believe this is going to be a huge money and tie saver.

Indigen
United States
1 day using the app
March 2, 2023

It would take me hours to do what this app did for me in minutes. It produced some impressive email marketing campaigns for my store. I only had to provide a little input and was surprised at how accurate the content produced was, not to mention how attractive the campaigns are.

Good Pets - We Donate 100% Of Every Sale To Animals
United States
About 22 hours using the app
tinyAlbert replied March 23, 2023

Good Pets, your generous donations in support of animals is incredible and it's an honor to have you as a part of the tinyEinstein family. We're thrilled to hear that this app allowed you to complete your email marketing campaigns with only minimal input--that's exactly what it's intended to do!

We take great pride in creating reliable automated content that speaks right to the culture and mission of each organization using the app. Please let us know if we can help you further--we appreciate your giving nature and would love for our organization to be a part of that, in even the smallest way. Thank you for taking the time to leave this wonderful review!

May 10, 2023

Stuck like a rabbit in front of the headlights looking at all the available apps touting miracles for your business I saw this quirky named app and the more than reasonable pricing and was more than pleasantly surprised to find a well researched tool that harnesses AI for just one highly specific goal. TinyEmail have hit the proverbial nail on the head with a simple to use interface and an expanding array of features that will kickstart any email marketing campaign and Shopify specific needs such as abandoned cart reminders. Great helpline also with an entusiastic team that are keen to please.

eauxchaotiques
France
About 9 hours using the app