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This is an outdated app listing, which shows an older version of the app. The current app looks nothing like what the screenshots show.
There is no theme snippet used to install the app, as suggested by the screenshots. We are using a Shopify vintage theme, and they do not provide any support.
When I reached out to the support email, the responses were very basic and not helpful in getting the app to work for us.
We ended up uninstalling the app because they stated "Unfortunately, your current theme isn't compatible with our app".
We sincerely apologize any inconvenience you may have experienced with the app. We understand the frustration that can arise when the app does not perform as expected. We have removed the snippet file from the theme code and transitioned to using a theme app extension in line with the Shopify online store 2.0.
We sincerely apologize for any confusion or inconvenience you may have encountered while consulting our guides. The new steps for usage have been outlined within the app itself. Your satisfaction is of utmost importance to us, and we are fully committed to resolving this issue to your satisfaction.
If you have any further questions or concerns, please feel free to contact us directly via chat or email.
I don’t need to be charged for this app! I will not be using it
We apologize that our app my have not meet your needs and would love your feedback on how to better improve our app.
To ensure you are not charged, you needed to uninstall the app from your store using the standard Shopify App uninstall process. If you have already been charged, we would be happy to assist you with a refund.
A great app that lets customers add tips even when they check out with shop pay (which most other tip options don't do!). The individual support and customization was very impressive. I highly recommend!
Thanks for the recommendation + sharing the tip about Shop Pay. That's great! :)
Joe and the entire team are so helpful and responsive. The app is working really well for us and we love how customizable the button/price selection can be at check-out.
Great to hear this, thank you for sharing!
This gets a full 5 stars just from the support from the Tip Jar team alone. Joe is outstanding and got it working with our very finicky situation, leading to a bunch of happy artists and easier accounting on my end. He was extremely patient and revisited our site several times as various things broke. Tip Jar itself is easy to install and use, and our vendors really like it. Do not be afraid to reach out and ask the developers questions, because they will bend over backwards to help and make this work for your site.
Thank you! Happy to make that customization for you, we're here to support our community :)
Excellent app, simple, easy and clear to use. We use it as a quick donation before checkout, it works perfectly. The customer support is amazing, not only helped us resolved the conflict with other apps, but went above and beyond by providing multiple solution options and advices for the best practice of overwrite the theme code. Highly recommend this app and the support service, Thanks,
Steven Hao
What a way to start the new year, thanks for the glowing review we appreciate that! Hoping you have a great year and get lots of donations :)
This is a superb app and when I couldn't change something the engineers fixed it for me immediately. The team running it is very efficient and knows their business. Highly recommend it. speedbootr are the guys who fixed it. defo use them!
Thanks for sharing your experience, we love helping your biz!
Absolutely perfect for allowing me to add dollar amount tips on my store! It allowed me to do exactly what I was looking for. Joe and his engineering team did a fantastic job with helping me to customize the location of the button on my cart page (at no extra charge). Amazing customer service from amazing people!
Awesome thanks for sharing! We are happy to help with the customizations and wish you the best in gaining lots of tips! 🙂
Simple & perfect little app that adds a non-invasive button on the cart page for adding tips. Exactly what I needed for my art-based shop.
Nice that's what we were going for: simple and perfect :)
Thank you so much for sharing your review!
I signed up for the Free Trial and immediately received a customer support email asking if I'd like them to handle installation in my Edit Code section. Not being a programmer, I granted them access through my Shopify Admin section and the app was installed in literally 2 minutes. I was able to customize how the button looked, the tip amounts, and how the tip process acted. Tip Jar is already a killer addition to my site, and will allow our delivery drivers to make more money in a cashless, no contact way that's critical in this coronavirus world. Thanks, Burak!