Tipo Appointment Booking

Tipo Appointment Booking

Reviews (491)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization options and smooth integration, ideal for various events like workshops and consultations. They praise its ease of use and quick setup. The support team is highlighted for its responsiveness and efficiency, often resolving issues quickly, including overnight, which minimizes downtime. The multilingual support is also valued by a global merchant base, enhancing accessibility and utility.

Edited March 26, 2024

Très bon service d'aide, et merci beaucoup à Laura pour son efficacité et rapidité :)

ENERGECIA
France
Over 1 year using the app
December 27, 2020

Not a good app for long term use or if your a service based business. When changing available dates and times for the employees schedule it doesn’t always update automatically on my website. I’ve had people double book, times and dates became available that I did not set. Sometimes people weren’t able to book so they had to contact me. It was honestly a headache and I will be switching to a different booking system this month.

Certified Textures
United States
Over 2 years using the app
Edited October 7, 2020

Outil parfait de gestion et prise de rdv en ligne ! Je recommande vivement à tous ceux qui cherchent un agenda en ligne simple et intuitif.

somocosmetics
France
About 1 month using the app
April 13, 2022

It took me a minute, but once I got the hang of it it’s actually a super complete app, I had one before, it wasn’t as complex, but also it wasn’t as good I do have to create the services as products which it was a little confusing, but I can manage my hours, the services, and even if I have people helping, I love it

Mayramunoz.me
United States
About 1 month using the app
March 13, 2022

複数の類似アプリを検討の上、こちらに決めました。
・メリット
何より無料であること。
カレンダーなど予約に求める機能はほぼ全て網羅している。 ・デメリット
ソート機能に難あり(有料でもいいので改善してほしい…)

matching-photo
Japan
Over 1 year using the app
November 12, 2020

スケジュール予約機能を実装するために、このアプリを使用しました。日本語化できていない箇所があったため、サポートに問い合わせたところ、なんと次の日にプログラム対応頂きました!こんなに早くご対応頂けるなんてびっくりでした。本当にありがとうございました!

sants-hair
Japan
About 1 month using the app
June 8, 2020

I love it this app.

Melanin Hair and Skin
United States
About 1 month using the app
December 20, 2022

The support for this app is outstanding! I had issues setting up the booking app to my site and was walked through every step within 24 hours. Some responses were within minutes! So happy I found this app!

Poured by Iazzetti Home
United States
About 1 month using the app
Edited April 13, 2021

It does the job but with some effort. Has a few annoying features which can't be changed - like grouping different people into one booking because they booked at the same time - so if one customer wants to reschedule you have to remove them and add them back in. This grouping also caused customers being emailed other peoples reminders. I've had to take off the option to book multiple customers at the same time because of this. Support email once a day and barely answer the question so 1 issue takes a couple days to resolve. Would probably recommend for a small business that doesn't get many bookings, but I was dealing with 2 branches and over 300 appointments a day. ***UPDATED REVIEW
Thought I'd post an updated seeing as I have been using the app for over 4 months now. (Previously rated 3/5, now 1/5)
Help desk is probably the worst I've encountered. - Too many issues around bookings not being placed in the calendar (even though customer has paid), - Tipo not receiving the date and time of booking, leaving the customer having paid but with no actual booking - very bad start on the customer journey. - Customers receiving incorrect information in emails - i.e. after I have rescheduled an appointment for them, the dates in the email received by the customer would be completely incorrect. Customer would then email me in a panic. Spoke to help desk and they told me to check my email notifications :), not sure how that fixes anything... I am looking into other alternatives as I'm having too many issues with Tipo.

PCR Tester
United Kingdom
About 2 years using the app
August 12, 2020

I used it to book appointments for consultation services and looks great amazing. So excited to see booking coming in, this has made the process smoother and easier.

Nirmal Enterprises online
India
29 days using the app