Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, seamless Shopify integration, and excellent customer support. It's particularly beneficial for businesses that rely on appointments, offering a free plan with unlimited additions of services, employees, and locations. Merchants appreciate its visually appealing interface and customization options, such as adding extra fields at the end of the booking process. The app's performance is reliable, and the support team is praised for their quick and helpful responses. It's praised for efficiently managing online bookings, streamlining staffing and product planning.

September 27, 2023

Few small issues setting it up and still learning the app but the support has been awesome and quick feedback. Actual app: 4 star. Support: 5 so far.

Salty Jewelry Co.
United States
5 days using the app
September 22, 2023

Très bon service d'aide, merci à Laura pour son efficacité.

5 months using the app
November 27, 2023


About 1 hour using the app
November 17, 2021

Application pratique et utile. Quelques bugs, notamment le mail de confirmation qui a tendance à partir dans les spams.

Over 3 years using the app
August 1, 2020

Tipo are excellent. They are very responsive when needed.
Online booking is a life saver in these times. Highly recommended.

Wild Swans
United Kingdom
Almost 3 years using the app
September 14, 2022

The help section on www.tipo.io is not very comprehensive so I wrote in for help. Laura was super quick and helpful, solved my challenges within a day!

Sifr Aromatics Singapore
Over 2 years using the app
Edited January 13, 2020

Update: Laura reached out and fixed the error which was a bug in the time zone conversion. Issue is now resolved.

Wish for the Json on the order to show other than in Json format... awaiting a reply on this issue
The app for some reason is showing the date available for the day before although I have it set to show only Special Days for certain dates. So for example I configured it to be available Jan 26, 2020. The calendar has Jan 25 available while Jan 26 is grayed out. Very frustrating.. help please

Aesthetics Etcetera
Over 2 years using the app
Tipo replied January 11, 2020

Hi There,
We are sorry for the issue. I already contact to you via email: sa**s@aestheticsetcetera***
Our support email is: hi@tipo.io.
Please check and give me more details as my email. So I can help you to check and fix the issue.
Looking forward to hearing from you.

June 17, 2020

Very good and comprehensible environment. I would like even more if attachments would be available to add too!

Over 2 years using the app
August 12, 2020

havent had a chance it to use it yet but the stupid rate this app icon wont leave while im trying to set it up

Doll Face Collections
United States
About 2 years using the app
June 25, 2022

We've been using this app to help us mitigate scheduling for a service in particular that has completely blown up in our area, and it has been a huge relief to have that off our shoulders. Having the option of a google calendar integration as well has been a major selling point for us. Easy to set up, easy to use. Only thing I wish was if there was a way to increase time on appointment windows based on more people being brought.

Linden's Custom Jewelry
United States
About 2 years using the app