Reviews (13)
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The app seems to be working until you buy credits. After paying no credits are updated in the app, still 0. So what now?
Hey!
Yes I just replied to your email, we're investigating the issue, it should be fixed very soon.
Constantin
Edit: The issue should be resolved now, please retry and reach us on the app's webchat if you have any issues
Unreliable & No Communication
Amazing how an app we rely on daily can go down without a single notification. No email, no alert, no status update - just silence.
This downtime caused us operational loss, and the worst part is the complete lack of communication. For a business tool, this level of irresponsibility is unacceptable.
Let's do a little call to investigate that?
I am writing regarding the [SR Trial 6 V1] profile we created in the Shopify Shipping and delivery settings.
We noticed that not all of our products are showing up within this file. Could you please clarify why some products might be missing or how we can ensure all items are correctly synced?
Let's do a little call to investigate that?
Very powerful app to control handling import of shipping prices from various pre-existing solutions or manually through a csv file. Lot's of fine tune control and little input required. We ran into some issues the night of release for our shop, and through the live chat we were able to quickly get the help we needed and get it all sorted. Turned out to be all user error. I was surprised how hard it was to find an app like this one, it worked better than I anticipated.
I tried many apps, but none of them worked well. Only this one is the most suitable for customizing shipping fees. There's no need for a special monthly fee. I only paid $7.5 one-time fee. The setup is very easy. I'm very grateful for designing such a convenient app.
This app has been amazing helping us migrate from Magento with the ability to import over 1000+ rates into Shopify Profiles. This would have been at least a day of work to add the rates manually into Shopify. We also have multiple stores so can easily update the rates in our CSV and duplicate them in the second store. Constantin also did a remote view session assisting us with setup.
So far this app is saving my sanity when it comes to importing and merging different shipping rates. Very content with how it works and with the support given by the team. I had some questions about the importing of multiple files and they were prompt in answering and helping me out with my issue.
Thanks a lot for your review, much appreciated!
Excellent CSV uploading tool for shipping rates (from shipping providers that don't integrate with Shopify). Saves me hours and hours of my time! Let excel do the tedious copying work instead of entering shipping rates line by line. I highly recommend it. Just learn the ins and outs of how it should work (i.e. how to prepare the CSV file) and then start uploading.
The customer support was excellent and fast too. I ran into a problem during an upload and the issue was sorted immediately.
Thank you! ♥
Quick response from Constantin to assist with a question I had. Asked for a specific feature and he's adding it to Toolify immediately. Absolutely awesome. Was very easy to set up.
uninstalled but cannot re-install
Solved and worked like a charm!
Hey thanks for the feedback, we resolved this issue together, did you have it again?