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We’ve had a great experience using the TopDawg Shopify app with our online boutique, PawPuparazzi.com. The product upload process is straightforward, and integrating items into our store has been smooth and efficient. Order processing and fulfillment have also been easy to manage, which helps keep operations running consistently. The app itself is reliable and does what we need without unnecessary complications. We’ve been very satisfied and would recommend TopDawg to anyone looking to start or scale a business with dependable suppliers, high-quality products, and useful automation tools. Whenever we’ve had questions or needed assistance, the TopDawg support team has been responsive and helpful. Paul in particular has been easy to reach and provided clear guidance when needed, which we appreciate. Overall, TopDawg has been a solid partner for PawPuparazzi.com, and we look forward to continuing to work with the platform as we grow!
Hi PAW PUPARAZZI™ Team,
Thank you for the fantastic 5-star review and for sharing your experience with the TopDawg Shopify app—we truly appreciate your partnership.
We’re excited to hear that your integration with TopDawg has been smooth and that importing products, managing orders, and automating fulfillment through your Shopify store has been efficient and reliable. Our goal is to make dropshipping with U.S.-based suppliers as seamless as possible, so it’s great to know the platform is helping keep your operations running consistently.
It’s also great to hear that our support team has been responsive and helpful when needed. We’ll be sure to pass along your kind words to Paul—he takes pride in providing clear guidance and making sure our retailers have the support they need to grow.
We’re proud to support PawPuparazzi.com and are excited to be part of your continued growth. Thank you again for recommending TopDawg as a dependable dropshipping platform with high-quality products and automation tools.
Best regards,
— The TopDawg Team
My team and I have been working with the Top Dawg app integration for the past six months, and we absolutely love it! The impact on our business has been incredible.
We’ve grown our store catalog from just a few hundred products to nearly one thousand — and we’re still expanding. The integration has made it easier than ever to scale, diversify our offerings, and deliver more value to our loyal customer base.
We’re excited about the continued growth and the opportunities ahead. Partnering with Top Dawg has truly helped elevate our store to the next level!
Thank you so much for the fantastic review! We're thrilled to hear that the TopDawg integration has helped your team expand your catalog and scale your store so successfully.
Growing from a few hundred products to nearly a thousand in just six months is an impressive achievement, and we're honored to play a role in supporting that growth. Our goal is always to make it easier for retailers like you to diversify product offerings, streamline operations, and continue delivering great value to your customers.
We truly appreciate your partnership and look forward to supporting your continued expansion. If there’s ever anything our team can do to help along the way, don’t hesitate to reach out.
Wishing you continued success!
— The TopDawg Team 🚀
We do not recommend - to us the ROA seemed extremely low. the Cost of the product plus their excessive shipping cost= for us to Low of a ROA, sometime to a negative profit margin so hard to select profitable items to import also so many items we felt were out of stock. There were order issues after ordered where a product went out of stock, yes we were refunded but as an internal credit they do not refund back to the original payment, and few items had longer than expected delivery timeframe. -Sad we really wanted this company to work for us.
A special Shout Out to the CS agent Paul who we feel is awesome and always resolved order issues to the best he could but we feel the website needs more work. was hard to filter and sorting for prices low to high, etc.
We’re sorry to hear that TopDawg ultimately wasn’t the right fit for your business. As a wholesale dropshipping platform, product costs, shipping rates, and delivery timelines are determined by individual U.S.-based suppliers and third-party carriers. Shipping is calculated based on factors such as weight, dimensions, and distance, and is not set by TopDawg.
Dropshipping can involve slimmer margins depending on product selection, pricing strategy, and shipping variables, which is why we encourage retailers to evaluate landed costs and profitability before importing products. Inventory availability is also dynamic, and while rare, items may sell out between order placement and fulfillment. In those cases, refunds are issued as account credits in accordance with our published refund policy.
We appreciate your feedback regarding filtering and catalog usability, as we’re continually improving the platform based on retailer input. While we’re disappointed we couldn’t meet your expectations, we truly wish you success in finding a solution that better aligns with your business model.
Unfortunately, they trick you into signing up for the $400/year plan when you are first starting out and even if you cancel within 30 days because you couldn't find any products you like, you do NOT get that refunded to you. They make you immediately downgrade though, effective immediately, so how does that make sense? If I was charged for a premium plan for 1 year, I should have access to that premium plan for 1 year. I will not use TopDawg again... another predatory shopify app.
Hi Bunny & Blue Pet Supply,
We’re sorry to hear that TopDawg wasn’t the right fit for your store.
For clarity, TopDawg does not automatically enroll retailers into paid plans. All upgrades are completed voluntarily by the account holder while logged in. In your case, the Business Shopify Annual plan was selected and confirmed on February 2, 2026, with full disclosure of pricing ($419.88 billed annually), renewal date (February 3, 2027), and our Terms of Use, including our non-refund policy for annual subscriptions.
When you chose to downgrade on February 11, 2026, the downgrade was scheduled to prevent any future renewals. As outlined during the upgrade process and again in your downgrade confirmation email, annual memberships remain active through the end of the paid term. Your Business Shopify Annual plan therefore continues to provide full access to its features and services through February 3, 2027.
We understand that product selection preferences vary from retailer to retailer. It’s also worth noting that the full catalog can be browsed prior to upgrading, and a 7-day trial is available on eligible monthly plans for retailers who prefer to test before committing.
We strive to operate transparently and make all billing terms clearly visible during registration, upgrade confirmation, within the membership dashboard, and in our Terms of Use.
If you would ever like assistance identifying suppliers or product categories better aligned with your niche, our support team is always available to help.
We wish you the best with your business.
— The TopDawg Team
I had an excellent experience working with Paul, Customer Support Manager, while getting assistance with my shop from start to finish, he was professional, knowledgeable, and genuinely committed to helping me succeed.
Paul went above and beyond to address my questions, provide clear guidance, and ensure everything was running smoothly. What stood out most was his patience and attention to detail—he didn’t just give quick answers, he made sure I fully understood the process.
If you’re looking for top-tier customer support, Paul is the person you want on your side. His dedication and expertise made a real difference for my business.
Highly recommend—5 stars all the way!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Paul provided such a positive experience and helped guide you through the process from start to finish.
Paul takes great pride in making sure our retailers feel supported, informed, and confident using TopDawg, so your kind words about his patience, knowledge, and attention to detail mean a lot to our entire team.
We truly appreciate your recommendation and are grateful for the opportunity to support your business. We’re excited to continue helping you grow and succeed!
— The TopDawg Team
They are always so very helpful!
Hi Rosies Pet Paradise,
Thank you so much for your 5-star review—we truly appreciate your support!
We’re glad to hear that you’ve found the TopDawg team helpful. Providing responsive, reliable support is a big part of what we strive for, whether it’s assisting with product imports, order fulfillment, or helping you grow your dropshipping business.
It’s great to be working with Rosies Pet Paradise, and we’re excited to continue supporting your success as you scale your store with our network of U.S.-based suppliers and automated dropshipping tools.
If you ever need anything, our team is always here to help.
— The TopDawg Team
“Fast shipping, good product quality, and smooth communication. Very satisfied with the service.”
Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.
These guys are awesome and do not play around when it comes to customer service. So far one happy customer here. Looking forward to doing business.
TopDawg provides a USA based platform with an amazing array of products to suit just about any eCommerce shop.
I was specifically looking for equestrian items from riding gear to jewelry. They have everything!
Anyway, after trying to link with international dropshippers, linking with TopDawg was incredibly easy. Plus any time I have called for support, my call is quickly answered by a live person who understands Shopify and how TopDawg connects to the Shopify platform.
I highly recommend using TopDawg to stock your eCommerce site.
Thank you so much for the glowing review, Elegant Equine! We’re thrilled to hear that you found exactly what you were looking for—from riding gear to equestrian-inspired jewelry—all right here on our U.S.-based platform.
It’s especially rewarding to know that connecting TopDawg with your Shopify store was seamless and that our support team was there when you needed them. We work hard to make sure our retailers get fast, knowledgeable assistance and we're so glad that stood out to you.
We truly appreciate your recommendation and look forward to supporting your continued success!
— The TopDawg Team 🐾
TopDawg was a great help during the initial phase of my Shopify pet business and getting connected through TopDawg's app. I had the pleasure of dealing with Paul, who was absolutely amazing in pointing me in the right direction -especially as a first-timer in the business myself. I highly recommend TopDawg and its several tools to boost your business.
Thank you, Pampered Pets by Lacy, for your wonderful 5-star review! We're thrilled to hear that Paul and TopDawg were able to support you during the initial phase of your Shopify pet business.
We’re proud to offer tools and resources designed to help first-time business owners like yourself succeed, and your recommendation means so much to us. Thank you for choosing TopDawg! 😊
