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We’ve had a great experience using the TopDawg Shopify app with our online boutique, PawPuparazzi.com. The product upload process is straightforward, and integrating items into our store has been smooth and efficient. Order processing and fulfillment have also been easy to manage, which helps keep operations running consistently. The app itself is reliable and does what we need without unnecessary complications. We’ve been very satisfied and would recommend TopDawg to anyone looking to start or scale a business with dependable suppliers, high-quality products, and useful automation tools. Whenever we’ve had questions or needed assistance, the TopDawg support team has been responsive and helpful. Paul in particular has been easy to reach and provided clear guidance when needed, which we appreciate. Overall, TopDawg has been a solid partner for PawPuparazzi.com, and we look forward to continuing to work with the platform as we grow!
Hi PAW PUPARAZZI™ Team,
Thank you for the fantastic 5-star review and for sharing your experience with the TopDawg Shopify app—we truly appreciate your partnership.
We’re excited to hear that your integration with TopDawg has been smooth and that importing products, managing orders, and automating fulfillment through your Shopify store has been efficient and reliable. Our goal is to make dropshipping with U.S.-based suppliers as seamless as possible, so it’s great to know the platform is helping keep your operations running consistently.
It’s also great to hear that our support team has been responsive and helpful when needed. We’ll be sure to pass along your kind words to Paul—he takes pride in providing clear guidance and making sure our retailers have the support they need to grow.
We’re proud to support PawPuparazzi.com and are excited to be part of your continued growth. Thank you again for recommending TopDawg as a dependable dropshipping platform with high-quality products and automation tools.
Best regards,
— The TopDawg Team
My team and I have been working with the Top Dawg app integration for the past six months, and we absolutely love it! The impact on our business has been incredible.
We’ve grown our store catalog from just a few hundred products to nearly one thousand — and we’re still expanding. The integration has made it easier than ever to scale, diversify our offerings, and deliver more value to our loyal customer base.
We’re excited about the continued growth and the opportunities ahead. Partnering with Top Dawg has truly helped elevate our store to the next level!
Thank you so much for the fantastic review! We're thrilled to hear that the TopDawg integration has helped your team expand your catalog and scale your store so successfully.
Growing from a few hundred products to nearly a thousand in just six months is an impressive achievement, and we're honored to play a role in supporting that growth. Our goal is always to make it easier for retailers like you to diversify product offerings, streamline operations, and continue delivering great value to your customers.
We truly appreciate your partnership and look forward to supporting your continued expansion. If there’s ever anything our team can do to help along the way, don’t hesitate to reach out.
Wishing you continued success!
— The TopDawg Team 🚀
We do not recommend - to us the ROA seemed extremely low. the Cost of the product plus their excessive shipping cost= for us to Low of a ROA, sometime to a negative profit margin so hard to select profitable items to import also so many items we felt were out of stock. There were order issues after ordered where a product went out of stock, yes we were refunded but as an internal credit they do not refund back to the original payment, and few items had longer than expected delivery timeframe. -Sad we really wanted this company to work for us.
A special Shout Out to the CS agent Paul who we feel is awesome and always resolved order issues to the best he could but we feel the website needs more work. was hard to filter and sorting for prices low to high, etc.
We’re sorry to hear that TopDawg ultimately wasn’t the right fit for your business. As a wholesale dropshipping platform, product costs, shipping rates, and delivery timelines are determined by individual U.S.-based suppliers and third-party carriers. Shipping is calculated based on factors such as weight, dimensions, and distance, and is not set by TopDawg.
Dropshipping can involve slimmer margins depending on product selection, pricing strategy, and shipping variables, which is why we encourage retailers to evaluate landed costs and profitability before importing products. Inventory availability is also dynamic, and while rare, items may sell out between order placement and fulfillment. In those cases, refunds are issued as account credits in accordance with our published refund policy.
We appreciate your feedback regarding filtering and catalog usability, as we’re continually improving the platform based on retailer input. While we’re disappointed we couldn’t meet your expectations, we truly wish you success in finding a solution that better aligns with your business model.
Unfortunately, they trick you into signing up for the $400/year plan when you are first starting out and even if you cancel within 30 days because you couldn't find any products you like, you do NOT get that refunded to you. They make you immediately downgrade though, effective immediately, so how does that make sense? If I was charged for a premium plan for 1 year, I should have access to that premium plan for 1 year. I will not use TopDawg again... another predatory shopify app.
Hi Bunny & Blue Pet Supply,
We’re sorry to hear that TopDawg wasn’t the right fit for your store.
For clarity, TopDawg does not automatically enroll retailers into paid plans. All upgrades are completed voluntarily by the account holder while logged in. In your case, the Business Shopify Annual plan was selected and confirmed on February 2, 2026, with full disclosure of pricing ($419.88 billed annually), renewal date (February 3, 2027), and our Terms of Use, including our non-refund policy for annual subscriptions.
When you chose to downgrade on February 11, 2026, the downgrade was scheduled to prevent any future renewals. As outlined during the upgrade process and again in your downgrade confirmation email, annual memberships remain active through the end of the paid term. Your Business Shopify Annual plan therefore continues to provide full access to its features and services through February 3, 2027.
We understand that product selection preferences vary from retailer to retailer. It’s also worth noting that the full catalog can be browsed prior to upgrading, and a 7-day trial is available on eligible monthly plans for retailers who prefer to test before committing.
We strive to operate transparently and make all billing terms clearly visible during registration, upgrade confirmation, within the membership dashboard, and in our Terms of Use.
If you would ever like assistance identifying suppliers or product categories better aligned with your niche, our support team is always available to help.
We wish you the best with your business.
— The TopDawg Team
They are always so very helpful!
Hi Rosies Pet Paradise,
Thank you so much for your 5-star review—we truly appreciate your support!
We’re glad to hear that you’ve found the TopDawg team helpful. Providing responsive, reliable support is a big part of what we strive for, whether it’s assisting with product imports, order fulfillment, or helping you grow your dropshipping business.
It’s great to be working with Rosies Pet Paradise, and we’re excited to continue supporting your success as you scale your store with our network of U.S.-based suppliers and automated dropshipping tools.
If you ever need anything, our team is always here to help.
— The TopDawg Team
“Fast shipping, good product quality, and smooth communication. Very satisfied with the service.”
Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.
These guys are awesome and do not play around when it comes to customer service. So far one happy customer here. Looking forward to doing business.
I recently had the pleasure of working with Paul from TopDawg, and I can confidently say that the service provided exceeded my expectations in every way. From the very beginning, Paul demonstrated exceptional professionalism, attentiveness, and a personalized approach that made me feel valued as a customer.
What truly sets TopDawg.com apart from other platforms is not just the quality of their services, but the genuine care they put into ensuring their clients’ needs are met. Paul went above and beyond to assist me, offering insights and solutions that were not only efficient but also tailored to my unique requirements. It’s rare to come across a company and a representative that deliver at such a high level.
The customer service at TopDawg.com is on a completely different level compared to any other platform I’ve used. Paul’s dedication, paired with the overall excellence of the platform, truly sets them apart. I’m grateful for the exceptional experience and highly recommend their services to anyone seeking personalized, top-tier support.
Thank you, Paul, and the entire TopDawg.com team, for making my experience outstanding! Brian, Florida
Thank you so much, Brian, for taking the time to share such a thoughtful review! 🌟 We’re thrilled to hear about your outstanding experience with Paul and our team. At TopDawg, we pride ourselves on providing not only reliable services but also genuine care and support for our retailers, so it’s wonderful to know this stood out in your experience.
We’ll be sure to share your kind words with Paul—he’ll be delighted to know his dedication made such a positive impact. Feedback like yours inspires us to continue raising the bar and delivering the personalized, top-tier service our customers deserve.
We truly appreciate your recommendation and look forward to continuing to support you and Koda & Co as your business grows. Thanks again for choosing TopDawg!
— The TopDawg Team 🐾
Top Dawg has been absolutely outstanding! Their professionalism, attention to detail, and customer service go above and beyond expectations. Everything was handled smoothly and efficiently, and they truly make you feel valued. I couldn’t be happier with the results and highly recommend Top Dawg to anyone looking for reliability, quality, and a team that genuinely cares about your success.
Thank you so much for the thoughtful review! We’re proud of our team’s commitment to reliability, quality, and customer care, and it’s great to hear that reflected in your experience. We truly value your partnership and look forward to supporting your continued growth.
I am starting a very specific niche. I was looking for somewhere to source these products from the US to cut the shipping times. They offer many products that I would love to have sold and promoted but the lack of pictures they made available to me made it impossible to sell with any professionalism. When i reached out to them they offered no help. He just said that they have many people that do well with what they give them to work with. Even their chatbot offered me 7 free days with more pictures available to me. Apparently more are available if you pay them more money. When i emailed them he straight up said some suppliers don't give them more pictures. So I'm not sure which one is the truth. In any case the actual customer service person never offered me anything to try only saying that basically if they can do it I can. Thanks but no thanks. There are many more people to work with that actually offer real customer service.
Thank you for taking the time to share your feedback. We’re sorry to hear that TopDawg wasn’t the right fit for your business needs.
To clarify, TopDawg works with thousands of independent U.S.-based suppliers, and product images are provided directly by each supplier. While many suppliers offer extensive image libraries, some provide a more limited number of photos. We’re always transparent about this, and retailers ultimately decide which products align with their branding and marketing standards.
Our free Start-Up plan is designed for browsing and evaluation, while the 7-day trial on eligible plans allows retailers to explore additional product details and features before committing. During your interaction with our support team, they accurately explained these limitations and responded promptly, though we understand this may not have met your expectations.
We genuinely appreciate your feedback, as it helps us continue improving communication and setting clear expectations. We wish you the best of luck with your niche store and future endeavors.
