Reviews (20)
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I’m new to TopDawg, and while exploring the dashboard, I accidentally subscribed to the annual plan. I contacted customer service and spoke with Paul, who listened carefully and understood my situation. He kindly escalated the matter to the accounting and technical teams and assured me that he would help process my refund—and he kept his word.
I truly appreciate Paul and the entire TopDawg team for their professionalism, teamwork, and excellent customer service. It is reassuring to know that your money is safe and that you are in good hands. I highly recommend TopDawg!
Thank you so much for your thoughtful 5-star review and for sharing your experience with TopDawg.
We are very glad to hear that Paul was able to listen, understand the situation, escalate it to the right teams, and follow through for you. That is exactly the kind of customer service experience we want every retailer to have, especially when they are new to the platform and still getting familiar with the TopDawg dashboard.
We truly appreciate your kind words about Paul and the entire TopDawg team. Our goal is to provide a professional, responsive, and trustworthy dropshipping platform for Shopify sellers and online retailers, and it means a lot to know you felt supported and in good hands.
Thank you again for choosing TopDawg and for recommending us. We are excited to have you with us and look forward to supporting your store as you continue exploring the platform.
We’ve had a great experience using the TopDawg Shopify app with our online boutique, PawPuparazzi.com. The product upload process is straightforward, and integrating items into our store has been smooth and efficient. Order processing and fulfillment have also been easy to manage, which helps keep operations running consistently. The app itself is reliable and does what we need without unnecessary complications. We’ve been very satisfied and would recommend TopDawg to anyone looking to start or scale a business with dependable suppliers, high-quality products, and useful automation tools. Whenever we’ve had questions or needed assistance, the TopDawg support team has been responsive and helpful. Paul in particular has been easy to reach and provided clear guidance when needed, which we appreciate. Overall, TopDawg has been a solid partner for PawPuparazzi.com, and we look forward to continuing to work with the platform as we grow!
Hi PAW PUPARAZZI™ Team,
Thank you for the fantastic 5-star review and for sharing your experience with the TopDawg Shopify app—we truly appreciate your partnership.
We’re excited to hear that your integration with TopDawg has been smooth and that importing products, managing orders, and automating fulfillment through your Shopify store has been efficient and reliable. Our goal is to make dropshipping with U.S.-based suppliers as seamless as possible, so it’s great to know the platform is helping keep your operations running consistently.
It’s also great to hear that our support team has been responsive and helpful when needed. We’ll be sure to pass along your kind words to Paul—he takes pride in providing clear guidance and making sure our retailers have the support they need to grow.
We’re proud to support PawPuparazzi.com and are excited to be part of your continued growth. Thank you again for recommending TopDawg as a dependable dropshipping platform with high-quality products and automation tools.
Best regards,
— The TopDawg Team
I had an excellent experience working with Paul, Customer Support Manager, while getting assistance with my shop from start to finish, he was professional, knowledgeable, and genuinely committed to helping me succeed.
Paul went above and beyond to address my questions, provide clear guidance, and ensure everything was running smoothly. What stood out most was his patience and attention to detail—he didn’t just give quick answers, he made sure I fully understood the process.
If you’re looking for top-tier customer support, Paul is the person you want on your side. His dedication and expertise made a real difference for my business.
Highly recommend—5 stars all the way!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Paul provided such a positive experience and helped guide you through the process from start to finish.
Paul takes great pride in making sure our retailers feel supported, informed, and confident using TopDawg, so your kind words about his patience, knowledge, and attention to detail mean a lot to our entire team.
We truly appreciate your recommendation and are grateful for the opportunity to support your business. We’re excited to continue helping you grow and succeed!
— The TopDawg Team
Paul was very helpful with my product import questions. In this day it is amazing to speak to a live person, Paul was very courteous. Thank you
I’ve had a great experience with TopDwag. Their support team is always exceptional, solving any issues I’ve encountered promptly and efficiently. It’s rare to find such reliable customer service, and this is one of the reasons I trust TopDwag platform. Their dedication to providing excellent support makes them stand out, and I highly recommend them for anyone looking for a dependable and responsive platform.
Thank you, BonQos, for the fantastic review! We’re thrilled to hear that you’ve had such a positive experience with TopDawg. Our support team works hard to provide fast, reliable service, and it’s incredibly rewarding to know that it’s making a difference for you. Your trust and recommendation mean a great deal to us. We’re committed to continuing to support your success and appreciate having you as part of the TopDawg community!
– The TopDawg Team
“Fast shipping, good product quality, and smooth communication. Very satisfied with the service.”
Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.
I had the absolute pleasure of working with Paul on two separate occasions, and both experiences were fantastic. Paul took the time to walk me through the process step by step, helping me understand how to find products and add them to my online store. His guidance was clear, patient, and spot on.
What stood out most was that I never felt like I was just being “sold a package and forgotten.” Instead, Paul made it feel like a true partnership where I was supported and heard every step of the way. His professionalism and dedication are rare, and I couldn’t be happier with the service he provided.
Thank you, Paul, for making the process smooth and showing genuine care, TopDawg is lucky to have you on their team!
Thank you, The Paw Haven, for the fantastic review! We’re thrilled to hear that Paul made both sessions smooth and genuinely helpful—from finding the right products to adding them to your store step by step. We work hard to be a true partner (not a “sell it and forget it” service), so your feedback really means a lot.
We’ve shared your shout-out with Paul—this made his day. If you ever need help sourcing more quality products, fine-tuning shipping estimates, or expanding your catalog, we’re here for you.
Thanks again for choosing TopDawg!
— The TopDawg Team
Paul was very helpful and professional when I needed information on how to upload products, by bypassing the channel on Shopify .
Thank you, The Platinum Bone!
We truly appreciate your 5-star review and your kind words about Paul. We're thrilled to hear that he was able to provide you with the support and guidance you needed to upload products efficiently. Delivering professional and helpful assistance to our retailers is always a top priority for us.
If you ever need further assistance or have any questions, we're always here to help! Thanks again for choosing TopDawg—we look forward to supporting your success.
Best regards,
The TopDawg Team
I signed up with TopDawg as my dropshipping source and they have been very helpful and easy to use. If I ever have questions, they are there to walk me through the site and resolve everything. So far so good!
Thank you, My Furry Roll Dawg, for your fantastic 5-star review! We’re thrilled to hear that TopDawg has been helpful and easy to use as your dropshipping source. Providing outstanding support is our top priority, and we’re so glad to know we’ve been able to assist you whenever you had questions.
We appreciate your trust in us and look forward to supporting your business as it continues to grow. If there’s ever anything more we can do to help, don’t hesitate to reach out. Thank you for being a valued part of the TopDawg family!
TopDawg was a great help during the initial phase of my Shopify pet business and getting connected through TopDawg's app. I had the pleasure of dealing with Paul, who was absolutely amazing in pointing me in the right direction -especially as a first-timer in the business myself. I highly recommend TopDawg and its several tools to boost your business.
Thank you, Pampered Pets by Lacy, for your wonderful 5-star review! We're thrilled to hear that Paul and TopDawg were able to support you during the initial phase of your Shopify pet business.
We’re proud to offer tools and resources designed to help first-time business owners like yourself succeed, and your recommendation means so much to us. Thank you for choosing TopDawg! 😊
