TopDawg Wholesale Dropshipping

Thank you, Pampered Pets by Lacy, for your wonderful 5-star review! We're thrilled to hear that Paul and TopDawg were able to support you during the initial phase of your Shopify pet business.

We’re proud to offer tools and resources designed to help first-time business owners like yourself succeed, and your recommendation means so much to us. Thank you for choosing TopDawg! 😊

Dear Sara Burnard,

Thank you so much for your wonderful review and for taking the time to share your experience! We are absolutely thrilled to hear that our support team has been able to provide you with the assistance you needed. Your kind words about our customer service truly mean a lot to us.

At TopDawg, we strive to go above and beyond to help our retailers succeed, and it’s incredibly rewarding to hear that our efforts have made a positive impact on your store’s reputation. Supporting your business and enabling you to provide exceptional service to your customers is exactly what we aim for.

We’re grateful for your recommendation and look forward to continuing to support you as your business grows. If you ever have more questions (no matter how many), don’t hesitate to reach out—we’re always here to help!

Wishing you continued success,
The TopDawg Team

Thank you so much for your fantastic review!

We're thrilled to hear that partnering with TopDawg has been such a great move for your online business. Your recommendation means the world to us, and we truly appreciate your support. If there's ever anything we can do to help your business grow even more, please don’t hesitate to reach out.

Wishing you continued success!

— The TopDawg Team

Thank you, My Furry Roll Dawg, for your fantastic 5-star review! We’re thrilled to hear that TopDawg has been helpful and easy to use as your dropshipping source. Providing outstanding support is our top priority, and we’re so glad to know we’ve been able to assist you whenever you had questions.

We appreciate your trust in us and look forward to supporting your business as it continues to grow. If there’s ever anything more we can do to help, don’t hesitate to reach out. Thank you for being a valued part of the TopDawg family!

Thank you so much for your kind words and 5-star review, The Healing Pen Store! We're thrilled to hear that you've had a great experience with our fast response time and our team's dedication to helping you. We're always here to go above and beyond to ensure everything runs smoothly for your business. Your success is our top priority, and we're grateful to be a part of your journey. If you ever need anything, don't hesitate to reach out!

Wishing you continued success, The TopDawg Team

Dear Twitter Bikes,

Thank you for leaving your feedback. While we value input from our users, it is essential to address inaccuracies and provide context for other readers.

After receiving your review, we engaged with you via email to understand your concerns. In that correspondence, you claimed that you could not view wholesale pricing on our platform. However, we demonstrated to you how wholesale pricing is fully accessible from the free start-up plan and that you can view wholesale pricing for all TopDawg membership plans, including the Business, Scale, and Premier Plans. Here’s how any user can view wholesale pricing:

1. Log In: Use your free Start-Up Plan account to access the dashboard.

2. Navigate: Click on the Product Catalog link.

3. View Pricing: Select the "View Pricing" option on any product tile, where wholesale prices are clearly displayed for all membership levels.

Despite this explanation and our willingness to assist further, your
responses were brash and combative, reflecting a lack of openness to understanding the platform.

Your review also states that you installed the app "just to be sure that all bad reviews here were true," indicating a predisposed intent to leave negative feedback. Additionally, you spent a very short amount of time on our platform without utilizing any of our services or engaging with customer service.

We also found it noteworthy that your business model, focused on selling a single brand of bicycles manufactured in China, does not align with the wide variety of product categories we specialize in. This raises questions about the purpose of your review. While we cannot speculate on external motivations, such as possible influence from rivals, your stated intent and actions suggest a lack of genuine effort to fairly assess our platform.

TopDawg prides itself on transparency and empowering small businesses through our comprehensive dropshipping platform. Wholesale pricing, product details, and membership options are presented upfront to ensure users can make informed decisions. Reviews like yours, which are not based on a genuine exploration of the platform, misrepresent the value we provide and risk misleading others.

We encourage potential users to consider the numerous positive reviews from retailers who have experienced success using TopDawg. If you have further concerns, we welcome constructive feedback and are always available at support@topdawg.com or 1-954-251-3176 to assist.

Thank you for allowing us to clarify these points and provide transparency for our community.

Sincerely,
The TopDawg Support Team

Dear TechFlowDepot,

Thank you so much for your 5-star review and for sharing your honest experience. We're thrilled to hear that our customer support exceeded your expectations—that’s something we take a lot of pride in. We're truly sorry to hear that your website didn’t work out as planned. Running an online business can certainly be challenging, especially with rising costs for apps, marketing, and other resources. It sounds like you put a lot of effort into it, and we completely understand how frustrating it can be when things don't go as expected.

If you ever decide to revisit your eCommerce journey or need any support in the future, we’ll be here to assist you. Your feedback is invaluable, and we wish you all the best in your future endeavors!

Dear PawllyWorld,

Thank you so much for your uplifting and encouraging review! We’re thrilled to hear that your experience with TopDawg has been so positive, and it’s wonderful to know that Paul made such a strong impression on you—he truly is an MVP on our team!

We take great pride in providing exceptional service, seamless integration, and a diverse, ever-growing catalog to support our partners in their success. Your words confirm that we’re on the right track, and they motivate us to continue delivering the best possible experience to all our customers.

It’s an honor to be your chosen partner, and we’re excited to support your business as you grow. If there’s anything more we can do to help, please don’t hesitate to reach out.

Stay Well, Stay Blessed, and Stay You.

TopDawg for President—We’re all in!

Best regards,
TopDawg Customer Support Team

Dear WolfBerri,

I hope this message finds you well. My name is Robert, and I am writing to you on behalf of TopDawg regarding the recent one-star review you left on our app and the subsequent comment you made.

We genuinely value feedback from our users as it helps us to continually improve our services. However, I noticed that you installed the TopDawg app on July 15th and uninstalled it after just seven minutes. Given this brief period, we believe it would have been challenging to fully explore our services and understand the comprehensive product offerings we provide.

I want to clarify a few points you raised in your comment. First, wholesale pricing is fully accessible from the free start-up plan, and you can view wholesale pricing for all TopDawg membership plans, including the Business, Scale, and Premier Plans. If you need assistance finding where this is located, please do not hesitate to reach out to our support team. We are more than happy to guide you through the process.

Unlike Printful, TopDawg operates as a dropshipping platform with thousands of suppliers listing their products in our catalog. The suppliers on our platform expect to be paid for the products they are shipping to customers on the retailer's behalf, offering wholesale pricing so that retailers can make a profit on their sales. This model allows us to provide a wide variety of products from numerous suppliers, enhancing the range and flexibility available to our retailers.

Regarding the membership fee, it is in place to ensure that we can maintain a high-quality platform, support our extensive supplier network, and offer robust customer service to our users. Our goal is not to be a "greedy corporation," but to create a sustainable business model that benefits both our suppliers and retailers. We are committed to providing value and ensuring our users can thrive in their business endeavors.

We highly encourage users to reach out to our support team to resolve any concerns they might have. If you encountered any specific issues or have any concerns that led to your review, we would greatly appreciate it if you could share them with us. This would allow us to address any problems and ensure we provide a better experience for you and other users in the future.

Thank you for your time and consideration. We look forward to hearing from you and hope to have the opportunity to serve you better.

Best regards,

The TopDawg Support Team

Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.