Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
January 10, 2024

I am so glad I am using TopDawg as a supplier. It has so many quality choices for my store and love the fact that everything is shipped from the USA, since that is the only country I am selling in right now. It is very streamlined and if I have any questions, customer service has been outstanding. There costs to me for products are great so I don't have to worry about pricing myself out of the market to make a profit. I would highly recommend using this app for your store!

Smart Dog Pet Supply
United States
30 days using the app
TopDawg replied January 12, 2024

Hi Smart Dog Pet Supply,
For you to say that our “customer service has been outstanding” makes our day! We strive hard to provide a great dropshipping platform for our customers along with the support they deserve. Thank you for such a fantastic review and for choosing TopDawg as a product supplier for your store.

January 28, 2024

Fast customer service!

Luxvetco
United States
About 1 year using the app
TopDawg replied January 30, 2024

Hi Luxvetco,

Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.

November 29, 2023

I must say how pleased I am with this app. I was looking for quality merchandise for my niche and after reviewing the products I knew I found a top-notch supplier in TopDawg. The customer support is one of the best I have dealt with, Paul was so kind and fully answered my questions. I recommend Topdawg to anyone who wants quality products and service. HOORA!!!

Little Jaspers
United States
7 months using the app
TopDawg replied December 1, 2023

Hello Little Jaspers,
First and foremost, we would like to thank you for your service. Our customer support representative Paul, let us know about your service to our great nation and it is deeply appreciated. Also, thank you very much for your review. Paul and the rest of the TopDawg team work very hard to provide the kind of service that our customers deserve… The Best Service Possible! Thank you for choosing TopDawg as your dropship product supplier.

November 15, 2023

GREAT CUTOMER SUPPORT!! Paul was GREAT and hopped on immediately to help solve my problems. I highly reccomend TopDawg for dropshipping. They are very quick, responsive, helpful, and easy to use. I will NEVER stop using them.

Olive Tactical
United States
8 months using the app
TopDawg replied November 16, 2023

Hello Olive Tactical,
Thank you so much for this review. We love it when our customers service efforts are appreciated, and we will continue to provide the best service possible as it is our number one priority. Thanks for choosing to work with TopDawg for your dropshipping needs.

August 28, 2023

This site is worth its weight in gold for the sheer fact they have great customer support you can actually call. We were having issues with a glitch and I was able to speak to a gentleman named Paul who in minutes figured it out and was able to give us a lot of insight as well.
This is huge. We also use zendrop and can't even figure out how to put a ticket in their system. From this point on Ill only use drop shippers who have actual customer support via phone and they will hopefully have a Paul there too! Thanks you for being great. Just by you answering saved me hours.!!!

Ms. Maggie May's Pet Emporium
United States
8 months using the app
TopDawg replied September 22, 2023

Hello Ms. Maggie May's Pet Emporium,

Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with our premium customer service representative Paul. We strive to provide the best possible service to our customers, and it's always fantastic to hear when we hit the mark. We're happy to have been able to help you with your needs, and we look forward to continuing to serve you in the future.

July 30, 2023

We are new to this so we've had a lot of questions. We have received great support from everyone we've talked to at TopDawg. We're very happy to work with such great team of people who want to help you.

Charlie's Lunch Box
United States
9 months using the app
TopDawg replied August 1, 2023

We are thrilled to hear that you were pleased with our customer support team. Thank you for the 5-star review, we really appreciate your feedback. We are always here to help if you need anything else.

September 20, 2023

Hello,
We love TopDawg drop shipping company! They are friendly, very willing to help, and most importantly, they are NOT an air balloon, instead very real and a marvellous company, we wish we had found them way earlier in business life. Highly recommended with a blue ribbon!
Regards
MHS & More LLC & Staff Members

The Trader Shop
United States
2 months using the app
TopDawg replied September 22, 2023

Thank you for taking the time to leave us this wonderful five-star review! We are thrilled to hear that you had an excellent experience with our dropshipping platform. We always strive to provide top-notch service to our customers, and we're glad to hear that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.

August 14, 2023

⭐⭐⭐⭐⭐

TopDawg stands out as the zenith of excellence in the realm of dropshipping. Their unwavering commitment to quality, professionalism, and transparency makes them a vanguard in the industry. The team exemplifies unmatched diligence, ensuring every transaction is seamless and every client feels valued. With an expansive inventory, swift delivery, and robust customer support, they effortlessly bridge the gap between sellers and consumers. In an age where reliability in dropshipping is paramount, TopDawg not only delivers but exceeds expectations. A hearty commendation to the entire team for their laudable services! Highly recommended.

IOAdventure
United States
About 1 year using the app
TopDawg replied August 16, 2023

Thank you for taking the time out of your day to leave us this stellar 5-star review. We appreciate your feedback and are glad you had a positive experience with our App. Our top priority is your satisfaction, and we always strive to exceed expectations. If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for choosing to work with TopDawg and we hope to have the pleasure of serving you again soon!

July 27, 2023

Terrible product selection and the products that they do have are knock-offs that are extremely poor quality.

thensfwco
United States
6 minutes using the app
TopDawg replied August 16, 2023

I would love the opportunity to assist you but since your Shopify store isn’t live (Listed as opening soon) and you aren’t a registered user in our system, I can’t identify who you are or what you were looking at before you made this review.

Furthermore, since you only had the app installed for 6 minutes, just long enough to write a review, how were you able to test the functionality of it or find the time to evaluate almost 600,000 products to determine we have a terrible selection? The fact that we have 600,000 products across 12 departments would suggest otherwise.

Finally, it is hard to make a statement like “our products are knockoffs” unless you purchased some samples. FYI, all our suppliers are fully vetted, 98% of them are shipping from the USA and they all have a legal right to sell the products listed on our platform. Any suppliers that violate this mandate would be removed immediately.

I could only hope you made a big mistake, and the review was meant for a different APP. Please do the right thing and take down this review.

July 12, 2022

We started with Top Dawg pre-pandemic and are SO happy with their new platform - tons on new suppliers and products. The app is so easy to use and the integration with our Shopify stores works great. We just upgraded our plan with them to get more products and features to scale our business. Customer service is 5 star!

Fenix Prep
United States
Over 1 year using the app
TopDawg replied July 18, 2022

Fenix Prep, we cannot thank you enough for the 5-star rating! We really appreciate you being a long-time customer and for sharing your feedback with us and the community.