Love this app. Easy to use and setup. Great way to follow up with customers that is different than just sending out an email.
First- be aware you will be billed monthly. This is a recurring charge which we didn’t know and frankly haven’t sent any cards yet. We had concerns about quality after receiving a sample. Giving an extra star since they did try to fix quality issues.
Thank you for the feedback. We're sorry to hear you had a negative experience and take your opinion very seriously.
Please accept our apologies for any miscommunication about how billing works. We've processed a full refund for your unused credits.
We also apologize for the oversized international stamp on the sample postcard. This was a unique combination of address typo and fulfilment issue that we've resolved with our printing partner.
Jamie has reached out via email to see if there's anything else we can do to make this better for you.
We appreciate the opportunity to make things right and look forward to earning back your business.
FindYourCoast®️ Supply Co.
I highly recommend this app and service. Affordable and easy to use. Looking forward to having my customers receive the postcards. Thank you.
The Christmas Light Emporium
We are a seasonal business so are always looking for automated ways to remind customers about our brand. Touchcard does the trick and its super easy to use.
Love this app so far. Just sent out our first 50 or so pieces. Excited to see what type of ROI we get.
Patriot Shore Services
We used Touchcard to inform our customers of our service dates. Jamie helped segment our lists, and make some tweaks to our design and made the whole project simple and straightforward. Our cards were well received and we will definitely use Touchcard again! Great customer service and support. A+
We have used Touchcard now for two one-time campaigns. They've been a pleasure to work with - their team responds quickly and is very accommodating. They can work very quickly and the project turn-around is much quicker than other direct mail options. We would recommend!
We've been looking for a service like this for quite some time. Very easy to integrate. The postcards look great. Eager to see how well our customers react to them. Thanks! - Kevin
I started using this app to try and get some more return visitor purchases. While it has not generated a lot of sales yet, several customers have commented on how much they like to receive the card, and liked the quality of the card. I will keep using them along with other methods to keep our products on our customers minds.
This is a great app and what makes it even better is Jamie. He has been so on top of things and proactive, it feels like I have a dedicated account manager. He is proactive about analyzing my stats and sending me updates so I can get the most from the service. Highly recommended for adding a analog touch in a digital world.