Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its top-notch customer service and efficient pixel setup and tracking, particularly for Facebook and TikTok ads. They value its user-friendly interface and seamless Shopify integration, which enhances advertising campaign management and significantly improves data accuracy and ROAS. The educational support and quick problem resolution contribute to its reliability and long-term merchant satisfaction.
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Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help.
Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys
Hi oz supplyz,
Thank you for your feedback! We’re thrilled to hear about the exceptional support Tanmay provided, going above and beyond to assist you even outside regular hours. Your recommendation means a lot to us!
We appreciate your support!
10/10 Customer Service
I had an exceptional experience with Trackify. The team went above and beyond to ensure everything was resolved seamlessly. Their attention to detail, responsiveness, and willingness to assist made the entire process smooth. Can’t wait for the pixels to start kicking in! Highly recommend!
Hi Chalk Gazelle Boutique,
Thank you for sharing your experience! We’re glad to hear that our team ensured everything was resolved seamlessly.
Thanks for trusting Trackify and for your recommendation!
We are using Trackify since a few years and recently ran in to an issue with our general tracking setup. Tanmay was super responsive and helped to take the steps to resolve. Thank you!
Hii Junelli,
Thank you for being a long-time user of Trackify and for sharing your experience! We're glad to hear that Tanmay was super responsive and helped resolve the issue with your tracking setup.
We truly appreciate your trust and support over the years. Thank you!
Tanmay, He jumped on a call in about 30 seconds after i asked for help. Took him 2min to pinpoint the problem and fixed it. Everybody is happy when customer service is 5 stars. Thanks!
cheers
Hi Crafts and Faith,
Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you quickly and efficiently. His prompt support is definitely something we take pride in.
We truly appreciate your support and recommendation!
I was facing some issues with my tracking and thanks to Tanmay he helped me fix the issue right away.
Hi Splnd,
Thank you for sharing your experience! We're thrilled to hear that Tanmay was able to resolve your tracking issue promptly.
We appreciate your support!
Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie
Hi Kylie,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.
We’re here if you need anything else and appreciate your recommendation!
Great experience with Tanmay! Helped me out a lot in setting up the facebook pixel correctly. I have been a customer for more than 3 years now. I would recommend this app to anyone that needs high quality tracking!
Hi meshnebulizerstore,
Thank you for your wonderful feedback! We're thrilled to hear that Tanmay was able to help you set up the Facebook pixel correctly. It's great to know that you've been a loyal customer for over three years, and we truly appreciate your recommendation.
Thanks for your continued trust in our app!
Tanmay helped me 3 Times now, perfect work. Im from Germany very very happy with the work. Schöne Grüße aus Deutschland ! :))
Hi HerEssence,
Thank you for your feedback! We’re thrilled to hear that Tanmay has been able to assist you multiple times and that you're happy with the support.
We appreciate your trust in us and look forward to continuing to assist you!
Very helpful customer support! Thank you, Tanmay. Above and beyond :)
Hi Aurora Heat,
Thank you for your feedback! We're thrilled to hear that Tanmay provided exceptional support and went above and beyond to assist you.
We truly appreciate your support and are always here to help!
I had an emergency and the Trackify support guy was of great help
Hi Drich,
Thank you for your feedback! We’re glad our support team was able to assist you during your emergency.
Thanks for trusting Trackify!