Reviews (898)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-pixel management capabilities, which enhance tracking and targeted advertising, leading to better conversion rates and marketing efficiency. Its seamless integration with Shopify and user-friendly dashboard simplify setup and improve ROAS. The support team is praised for their quick and effective assistance, making digital marketing more accessible for merchants.

November 22, 2024

Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help.

Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys

oz supplyz
Australia
Over 2 years using the app
Trackify X replied December 3, 2024

Hi oz supplyz,

Thank you for your feedback! We’re thrilled to hear about the exceptional support Tanmay provided, going above and beyond to assist you even outside regular hours. Your recommendation means a lot to us!

We appreciate your support!

December 5, 2024

We are using Trackify since a few years and recently ran in to an issue with our general tracking setup. Tanmay was super responsive and helped to take the steps to resolve. Thank you!

Junelli
Germany
About 3 years using the app
October 3, 2024

Great experience with Tanmay! Helped me out a lot in setting up the facebook pixel correctly. I have been a customer for more than 3 years now. I would recommend this app to anyone that needs high quality tracking!

meshnebulizerstore
Netherlands
Almost 3 years using the app
Trackify X replied October 7, 2024

Hi meshnebulizerstore,

Thank you for your wonderful feedback! We're thrilled to hear that Tanmay was able to help you set up the Facebook pixel correctly. It's great to know that you've been a loyal customer for over three years, and we truly appreciate your recommendation.

Thanks for your continued trust in our app!

November 12, 2024

Tanmay, He jumped on a call in about 30 seconds after i asked for help. Took him 2min to pinpoint the problem and fixed it. Everybody is happy when customer service is 5 stars. Thanks!

cheers

Crafts and Faith
Canada
Almost 4 years using the app
Trackify X replied November 19, 2024

Hi Crafts and Faith,

Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you quickly and efficiently. His prompt support is definitely something we take pride in.

We truly appreciate your support and recommendation!

November 19, 2024

I was facing some issues with my tracking and thanks to Tanmay he helped me fix the issue right away.

Splnd
Saudi Arabia
About 1 year using the app
Trackify X replied December 3, 2024

Hi Splnd,

Thank you for sharing your experience! We're thrilled to hear that Tanmay was able to resolve your tracking issue promptly.

We appreciate your support!

September 16, 2024

Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.

The Social Tea House
United States
Over 2 years using the app
Trackify X replied September 18, 2024

Hi The Social Tea House,

Thank you for your feedback! We’re delighted to hear that Tanmay was able to answer all your questions so quickly. Providing awesome customer service is key for us, and we’re glad to have met your expectations.

Thanks for choosing our app!

November 12, 2024

Tanmay helped me 3 Times now, perfect work. Im from Germany very very happy with the work. Schöne Grüße aus Deutschland ! :))

HerEssence
Germany
6 months using the app
Trackify X replied November 19, 2024

Hi HerEssence,

Thank you for your feedback! We’re thrilled to hear that Tanmay has been able to assist you multiple times and that you're happy with the support.

We appreciate your trust in us and look forward to continuing to assist you!

November 13, 2024

Very helpful customer support! Thank you, Tanmay. Above and beyond :)

Aurora Heat
Canada
About 4 years using the app
Trackify X replied November 19, 2024

Hi Aurora Heat,

Thank you for your feedback! We're thrilled to hear that Tanmay provided exceptional support and went above and beyond to assist you.

We truly appreciate your support and are always here to help!

October 1, 2024

Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up!

Boutifox
Hong Kong SAR
6 months using the app
Trackify X replied October 7, 2024

Hi Boutifox,

Thank you for your feedback! We're glad to hear that you're finding value in both the app and the support.

We appreciate your trust and support!

Edited September 16, 2024

I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.

EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support

Colibri Verlag
Germany
17 days using the app
Trackify X replied September 4, 2024

Hi Colibri Verlag,

Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.

Thank you for choosing our app and for your trust in our service!