Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

March 11, 2024

Great support, thank you to Tanmay!

das boep
Germany
Over 2 years using the app
Trackify X replied March 14, 2024

Hi Das Boep,

Thank you for recognizing Tanmay. He is a recent addition to our team, but has already made an outstanding impact. Please always feel free to reach out to us for any future needs!

February 28, 2024

Thank you Tanmay with your help. You are very kind and helpfull.

Funkygoods.nl
Netherlands
About 1 month using the app
Trackify X replied February 29, 2024

Greetings Funkygoods.nl,

It is great to hear that Tanmay was able to assist you with your Trackify app. Thanks for taking the time to leave this review and acknowledging his support!

The Support Team

February 27, 2024

Super good support! They helped me - Tanmay very good communication!

CHARMÉ Lingerie
Romania
3 months using the app
Trackify X replied February 29, 2024

Hi there CHARME' Lingerie,

We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us.

The Support Team

February 23, 2024

Outstanding customer service! Super quick responses and personalized assistance. Nicoz helped me out when I was stuck and guided me through all the steps.

Magnola
Netherlands
9 days using the app
Trackify X replied February 26, 2024

Hi there Magnola,

Thank you so much for submitting this review! We love to hear that Nicoz was able to assist you with setting up your app. We strive for that personalized customer support and are glad that you got to benefit from it. We are here if you need us!

The Support Team

Edited February 16, 2024

Nicoz and Tanmay helped me perfectly. He takes his time and is always looking for a solution :)

F&D Oslo
Netherlands
17 days using the app
Trackify X replied February 14, 2024

Hello F&D Oslo,

We love to hear that Nicoz was able to assist you and provide you with resolution to your store needs. We strive to not only provide what you are seeking, but to also explain as we go along. It is great you had that experience. Thank you for acknowledging our support from Nicoz.

The Support Team

February 29, 2024

Extremely helpful. Was able to answer all questions and fixed my problem

Solace Beauty
United States
12 days using the app
Trackify X replied March 4, 2024

Hi Solace Beauty,

Thank you for the nice review! We are always here to help out and we take great pride in the quality of service that our customer support team provides. Thanks again!

February 22, 2024

They did fraud with me, team claimed they will remove the charge from my bill but they never did. They said, uninstall the app & we will remove charges but guess what? charges were never removed.

Enrico Eyewear
India
15 days using the app
Trackify X replied February 23, 2024

Hi Enrico Eyewear,

We are sorry that you went through this experience, but we have certainly not committed fraud. We had not received any payment from you, so we were unable to issue you a refund at that time. We applied a credit to your account to rectify this situation and will contact you to with evidence that the credit was applied.

February 29, 2024

Tanmay helpt us really good. We understand everything and he has a lot of patiënts.

Koopjehier
Netherlands
10 days using the app
Trackify X replied March 4, 2024

Hi Koopjehier,

Thank you for the kind words! Tanmay is fantastic, we're very happy to hear that you had a great experience with our app and team.

April 19, 2024

Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.

Gallery Wall Displays
United States
1 day using the app
Trackify X replied April 23, 2024

Hi Gallery Wall Displays,

Thanks for your feedback! Tanmay is a great team member and we're glad to see he's providing support following our core values: high quality customer service and going above and beyond to fulfill our customers' needs. Thanks again for sharing this kind words!

Edited March 21, 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
Netherlands
3 months using the app
Trackify X replied December 21, 2023

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!