Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook Ads strategy with its advanced tracking capabilities. It simplifies the management of multiple Facebook Pixels and allows for better retargeting and understanding of customer behavior. The app is praised for its ability to optimize Return on Ad Spend (ROAS) and its seamless integration with other Shopify apps. Merchants also appreciate the creation of custom events without coding knowledge. The support team is often commended for their quick and helpful service.

October 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Tiny Explorings
Denmark
7 months using the app
Trackify X replied October 9, 2023

Hello Tiny Explorings,

First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business.

The Trackify Support Team

April 18, 2024

Merci beaucoup pour l'aide apporté.
Tanmay

Pureestore
France
About 2 months using the app
Trackify X replied April 23, 2024

Bonjour Pureestore,

Merci de partager votre expérience! Nous sommes ravis de savoir que Tanmay, membre de notre équipe, vous a fourni le soutien dont vous aviez besoin. Merci encore!

November 3, 2023

Amazing app, get it now for your store and stop missing out on data

Core Authority
France
About 2 months using the app
Trackify X replied November 6, 2023

Hi Core Authority,

Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal.

The Trackify Support Team

November 1, 2023

I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!

Chicco Fashion House
Belgium
3 months using the app
Trackify X replied November 2, 2023

Greetings Chicco Fashion House,

We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!

The Trackify Support Team

November 24, 2023

Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!

Blastshop
Denmark
25 days using the app
Trackify X replied November 27, 2023

Hi there Blastshop,

We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you!

The Support Team

October 3, 2023

Just set up my Trackfy App, everything went smooth, someone from their team help with the setup and it was fast. So up until now I like the app but I will come back with and update once I start running ads and make sure everything works.

Klavea
Romania
About 2 months using the app
Trackify X replied October 5, 2023

Hi there Klavea,

It is great to hear that you had a smooth support experience with our team in setting up your app. Thank you for acknowledging that with this review. Once you start running ads, make sure to reach out if you have any questions or needs for support. We are here to help!

The Trackify X Facebook Pixel support team

March 1, 2024

Tanmay heeft ons echt perfect geholpen en erg veel dingen die onduidelijk waren uitgelegd! heel fijn en zeker een aanrader!

CoreGoodies
Netherlands
About 6 hours using the app
Trackify X replied March 4, 2024

Hoi CoreGoodies,

Bedankt voor het erkennen van de inspanningen van Tanmay! We willen onze verkopers altijd de best mogelijke klantervaring bieden en zijn blij dat we hier een succes hebben geboekt. Aarzel niet om ons te contacteren voor eventuele toekomstige behoeften!

April 9, 2024

hat sehr gut weitergeholfen , Tanmay hat es mir sehr einfach gemacht und alles gut erklärt und mir wietergeholfen!

Herosmile
Austria
14 days using the app
Trackify X replied April 15, 2024

Hallo Herosmile,

Vielen Dank für die Anerkennung von Tanmays Arbeit. Er ist ein fantastisches Teammitglied und setzt sich stets für unsere Händler ein. Prost!

August 10, 2023

Pros:

Enhanced Tracking: Trackify X offers a more detailed and granular tracking compared to the standard Facebook Pixel integration. This allows for better retargeting and understanding of customer behavior.

Multiple Pixel Management: For businesses that operate with multiple Facebook Pixels, Trackify X is a lifesaver. It simplifies the process of managing and assigning different pixels to specific products or collections.

Custom Events: The ability to create custom events without diving into code is a boon for non-tech-savvy store owners. This feature provides more flexibility in tracking specific actions on the store.

ROAS Optimization: With its advanced analytics, Trackify X aids in optimizing the Return on Ad Spend (ROAS), ensuring that advertising budgets are used efficiently.

Integration with Other Apps: The app seamlessly integrates with other Shopify apps, making it easier to have a unified marketing and tracking strategy.

Cons:

Learning Curve: For those new to Facebook advertising or tracking, there might be a slight learning curve. However, with the resources and support provided, it's manageable.

Price Point: Depending on the size and scale of your business, some might find the pricing a bit on the higher side. It's essential to weigh the benefits against the costs.

Occasional Glitches: Like any other software, there are occasional bugs or glitches. However, the support team is generally responsive in addressing these issues.

Conclusion:
Trackify X Facebook Pixel Shopify App is a robust tool for e-commerce businesses looking to leverage Facebook advertising to its fullest potential. While it might seem overwhelming at first, the features it offers can significantly enhance ad targeting, tracking, and overall ROI. It's a recommended tool for those serious about scaling their Shopify store using Facebook Ads, but always consider the cost and ensure it aligns with your business needs and budget.

אוזו-שופ
Canada
3 months using the app
Trackify X replied August 11, 2023

Greetings to you!

First and foremost, thank you for taking the time to provide such an elaborate and glowing review. We appreciate that you could reach out to get the assistance you needed for your store. Although we know that there can be bugs, we are here to help whenever you need it. It is great that Trackify X Facebook Pixel can give you more enhanced detailed tracking that you desire.

Stephanie & The Customer Support Team

December 6, 2023

Support team is excellent

Ozeqo
India
11 months using the app
Trackify X replied December 7, 2023

Hi there Ozeqo,

Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us.

The Support Team