Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

September 5, 2023

Fast and quick service. helped me install everything correctly. From the sounds of things it should improve the data quality.

Tiny Travelrs
United States
3 months using the app
Trackify X replied September 7, 2023

Hi there Tiny Travelrs,

We appreciate you leaving us this 5-star review. We take pride in providing quick and accurate service to our merchants. Thank you for reaching out and letting us assist you with your Trackify X Facebook Pixel app! Please reach out anytime you need help.

Stephanie and the Customer Support Team

September 1, 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

GOJI REPUBLIC
Romania
11 months using the app
Trackify X replied September 5, 2023

Hi GOJI REPUBLIC,

We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support!

Stephanie and the Customer Support Team

March 22, 2024

Tanmay heeft ons goed geholpen, erg duidelijk en erg veel geduld. TOP!

NEIVAZ
Netherlands
1 day using the app
Trackify X replied March 25, 2024

Hallo NEIVAZ,

Hartelijk dank voor de vriendelijke woorden! We zijn erg trots op de kwaliteit van ons ondersteuningsteam en zijn blij om te horen dat je een geweldige ervaring hebt gehad met Tanmay. Proost!

October 30, 2023

Excellent, fast support! I recommend

My Store
Canada
3 months using the app
Trackify X replied October 31, 2023

Hi there My Store,

Thanks for leaving this great review. We appreciate that you got quick support with your store needs. We are here to help!

The Trackify Support Team

Edited September 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Munay Creations
United States
14 days using the app
Trackify X replied September 22, 2023

Hi Munay Creations,

Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

June 1, 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

GoodVibes Heaven
Portugal
Almost 5 years using the app
Trackify X replied June 1, 2023

Hello to our friends at GoodVibes Heaven

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

November 17, 2023

Good app, very easy to connect the pixel and conversion API with Facebook. Great customer service too

Hannah and Henry UK
Australia
5 days using the app
Trackify X replied November 20, 2023

Hi there Hannah and Henry UK,

We appreciate this great review and thank you for leaving it! It is great to hear that you were able to use our support services to make your content what you wanted. We are here if you need anything!

The Support Team

September 27, 2023

Really great app! customer support is great they even got on a zoom to run through things with me.

Soothed You
United Kingdom
24 days using the app
Trackify X replied September 28, 2023

Hi there Soothed You,

Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources.

Trackify X Facebook Pixel Team

October 19, 2023

Professional assistance, very quick response and really useful, I recommend 100%! ;)

Fineastore
France
About 1 month using the app
Trackify X replied October 20, 2023

Hi there Fineastore,

We appreciate you leaving us this great review. It is great to hear that you had a great experience with our support team. They are very knowledgeable on all that you need for using Trackify X Facebook Pixel. Do not hesitate to let us know if you need anything.

The Trackify support team

March 26, 2024

Ik ben vriendelijk en duidelijk geholpen door Tanmay.

Serola
Netherlands
About 22 hours using the app
Trackify X replied March 28, 2024

Hallo Serola,

Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Tanmay is een uitstekend lid van ons team, het is erg leuk om zulke positieve feedback over hem te ontvangen. Neem gerust altijd contact met ons op voor eventuele toekomstige hulp!