Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

October 13, 2023

Great App and amazing support

Mvintage
Malta
About 2 years using the app
Trackify X replied October 16, 2023

Hi there Mvintage,

Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you.

The Trackify X Facebook Pixel support team

July 19, 2023

Deepanjoy was very kind and quickly helped me to fix ma problem!!! Thanks again for the support provided.

Ingefærlykke
France
2 months using the app
Trackify X replied July 20, 2023

Hello Ingefaerlykke,

Thank you so much for your 5-star review. We are happy that Deepanjoy was able to quickly fix your need. We are here to assist you with your Trackify app. Do not hesitate to reach out to us.

Stephanie & the Customer Support Team

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment.

Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Restorativplus
United Kingdom
22 days using the app
Trackify X replied July 13, 2023

Hi there Restorativplus,

Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify.

Stephanie & the Customer Support Team

July 6, 2023

Amazing app to track your pixel, way better than the normal facebook pixel.

Their supportteam is very accurate, they help you understand and are very fast.
I'm glad I am using this as a pixel tracker instead and I am thankfull that they help me out whenever I need them!

Bikini Bay
Belgium
About 2 months using the app
Trackify X replied July 6, 2023

Hello Bikini Bay

Thanks for the outstanding review. We're so delighted to hear that our support team was able to assist you with your Trackify Pixel tracker! We wish you and your store a great success!

Tanu & The Trackify Support Team

July 2, 2023

Great Support. I love the app and now even use it for 2 Stores. I always get answers really fast and the help is always perfect. 10/10 Tracking, 10/10 Support, 10/10 App...I can only recommend this app!

AquaMio
Germany
2 months using the app
Trackify X replied July 3, 2023

Hello AquaMio,

Thank you for your glowing review! We are so glad that the app, tracking, and support are all 10/10's for you. Your store looks so fun and inviting for dog lovers everywhere. We are happy that Trackify X Facebook Pixel is working for you.

Stephanie and the Customer Support Team

May 17, 2023

I had a problem with the application that was quickly resolved with a fairly quick customer service. Deepanjoy fixed the problem perfectly! Thank you for your help

Bruita
France
5 months using the app
Trackify X replied May 17, 2023

Hello to our friends at Bruita

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

April 26, 2023

Very nice and friendly support Got everything set up threw zoom within 10 minutes. There is no better support out there

Anteen
Germany
2 months using the app
Trackify X replied April 27, 2023

Hello to our friends at Anteen

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

May 11, 2023

FIVE STARS AND GOOOD JOB,
Good customer support. And the app is working as should be. Multiple tracking pixels with ease.

thank you for your help,

BUTRILIX
Spain
2 months using the app
Trackify X replied May 15, 2023

Hello to our friends at BUTRILIX

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

September 17, 2023

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day.

Once again thank you ALOT Deepanjoy! :)

ONE ON TOP
United States
About 21 hours using the app
Trackify X replied September 19, 2023

Hi there ONE ON TOP,

Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us!

Stephanie and the Customer Support Team

May 18, 2023

I had problems with my pixel not tracking properly and deepanjoy helped me set it up so everything was fine. very happy with the service and everything was taken care of quickly

Vedola
Netherlands
2 months using the app
Trackify X replied May 18, 2023

Hello to our friends at Vedola

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team