Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

June 12, 2024

Tanmay best of member of this company I give 5 stars for his work!

Flexway Shop
Poland
20 days using the app
Trackify X replied June 19, 2024

Hi Flexway Shop,

Thank you for your feedback! We’re glad to hear that Tanmay provided exceptional support. We're proud to have him on our team.

We appreciate your 5-star rating and your support!

July 13, 2024

Etien heeft mij geholpen met het goed zetten van mijn pixels. Ik miste blijkbaar een stap die ik over het hoofd heb gezien. Alles werd uitvoerig gecheckt om te kijken of het daadwerkelijk goed stond. Hij nam de tijd om alles door te nemen! Dankjewel :)

La Beaumonde
Netherlands
About 2 months using the app
Trackify X replied July 15, 2024

Hi La Beaumonde,

Bedankt voor je feedback! We zijn blij dat ons teamlid Etienne je goed heeft kunnen helpen met het instellen van je pixels. Ons team zorgt ervoor dat alles grondig wordt gecontroleerd om er zeker van te zijn dat alles naar behoren werkt.

We staan altijd klaar om te helpen!

May 31, 2024

Tanmay helped me a lot. He was quick with a answer and solved my problem.

Tout ou Plus
Belgium
About 1 month using the app
Trackify X replied June 5, 2024

Hi Tout ou Plus,

Thank you for your review! We're glad our team member Tanmay helped you and quickly solved your problem. Providing excellent customer service is a priority for us.

Thanks for being a valued user!

February 28, 2024

An outstanding application, excellent support! Thank you, Tanmay, this call really helped me understand what I needed to do on my side. Thank you! I will continue with you.

Casualmode.fr
France
Over 1 year using the app
Trackify X replied March 1, 2024

Hello Casualmode.fr,

Thanks so much for recognizing our support services. We appreciate that you were able to get what you needed from Tanmay for Trackify X Facebook Pixel. Please let us know if you need anything at anytime!

The Support Team

July 19, 2024

Tanmay heeft mij bijzonder goed geholpen! Hij heeft veel tijd voor me vrij gemaakt om mijn probleem op te lossen! bijzonder goede service!

BLCKMNTN®
Netherlands
20 days using the app
Trackify X replied July 23, 2024

Hallo BLCKMNTN®,

Bedankt voor je feedback! We zijn blij dat onze teamlid Tanmay je goed heeft kunnen helpen. Het is geweldig om te horen dat hij veel tijd heeft vrijgemaakt om je probleem op te lossen.

We staan altijd klaar om te helpen!

Bedankt voor je vertrouwen in onze app.

July 3, 2024

Tanmay did an amazing job and helped me out with my problem.

Minimee
Netherlands
About 2 hours using the app
Trackify X replied July 5, 2024

Hi Minimee,

Thank you for your feedback! We're glad to hear that our team member Tanmay did an amazing job helping you out with your problem. Providing excellent customer support is very important to us.

Thank you for being a valued user!

March 22, 2024

This APP is literally the best app of all. Im very satisified and have this app on 10+ stores. Great support Team, especially Nicoz was very helpful.

Azamid
Germany
Over 1 year using the app
Trackify X replied March 25, 2024

Hi Azamid,

Thank you so much for taking the time to write this review! We are always striving to provide the best possible customer service, and are thrilled that Nicoz hit the mark for you. Its particularly fantastic to hear that you are using Trackify for multiple stores. If there is ever anything that we can do to improve your experience with Trackify, please do not hesitate to reach out to us!

May 15, 2024

My Facebook Pixel stopped recording activity on my Shopify store several months ago. Both FB and Shopify stated repeatedly that the pixel was installed correctly but still no activity was recorded. This was a huge (negative) impact to my marketing campaigns and sales.

Another store owner recommended I try Trackify. Within hours, Facebook was tracking activity on my Shopify store again!

When I had a question about UTM tracking, I contacted Trackify support. Tanmay reached out immediately and explained the concept to me. He helped me set it up quickly.

This app is amazing. I can't wait to use all the data Trackify follows.

Colin Conway/High Speed Creative, LLC
United States
About 19 hours using the app
Trackify X replied May 21, 2024

Hi Colin Conway/High Speed Creative, LLC,

Thank you for your detailed feedback! We're thrilled to hear that our app is meeting your needs. It's fantastic to know that Tanmay was able to assist you effectively. We appreciate your support and are excited for you to utilize all the data Trackify provides. Thanks for being a valued user!

July 2, 2024

Tanmay heeft mij heel duidelijk en kon mij helpen goed helpen met het oplossen van mijn probleem.

Hij krijgt 5 ster van mij!

Thank you!
Reshmi.

Omorfia Norge
Netherlands
About 2 months using the app
Trackify X replied July 5, 2024

Hallo Reshmi,

Bedankt voor je feedback! We zijn blij dat ons teamlid Tanmay duidelijke assistentie heeft verleend en je probleem heeft opgelost. Het bieden van uitstekende klantenservice is een topprioriteit voor ons, en we zijn blij te horen dat je een positieve ervaring hebt gehad.

Dank je wel voor je vertrouwen in ons!

March 4, 2024

I just want to take a time to express my gratitude for the customer support experience i had with trackify. Tanmay was absolutely great and he even went beyond to provide absolutely great assistance. this is the first time I'm using trackify and the experience is just great. so thank you trackify and thanks to tanmay. i guess now I'm watching to see how the app performs

GADGLET
United Kingdom
7 months using the app
Trackify X replied March 6, 2024

Hi Gadglet,

Thank you so much for the kind words! We take enormous pride in offering the best possible customer experience to our merchants, so it is very gratifying to read this review. Tanmay is an outstanding contributor on our team. Don't hesitate to reach out to us for any future needs!