Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

June 2, 2023

Great application, I didn't know how to do everything myself, the friendly support set everything up for me in 5 minutes without waiting and everything works great! Great application and excellent, very kind and helpful support. All recommendations!

KnieMedical
United States
About 1 month using the app
Trackify X replied June 5, 2023

Hi KnieMedical,

Thank you for the glowing review! We take great pride in the quality of our customer support team, and we're thrilled that we were able to provide you with a top notch customer experience.

Tanu & The Trackify Support Team

June 20, 2023

First of all, it tracks events much better than Facebook native pixel. Whenever you have a problem or don't understand something - the support is there to help you by answering all your questions and even setting up a quick Zoom call to maximise the quality of events tracking.
You can also use it for Snapchat and TikTok

Inspiratrice Ukraine
Germany
5 months using the app
Trackify X replied June 20, 2023

Hello to our friends at Inspiratrice Ukraine

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

March 11, 2024

Top geholpen door Tanmay!

poelo
Netherlands
1 day using the app
Trackify X replied March 14, 2024

Hallo Poelo,

Hartelijk dank voor de vriendelijke woorden. Tanmay is een rockster in ons team, we zijn zo blij met zulke positieve feedback. Nogmaals bedankt!

October 15, 2023

Great support , the customer support helped me right away when they noticed that I didn't install my pixel correct and gave me tips to better tracking with UTM

Veroda
Netherlands
6 days using the app
Trackify X replied October 16, 2023

Hi there Veroda,

Thanks for reaching out to our support for assistance! We appreciate that we were able to help you with your pixel installation to help the performance of Trackify. Thank you for leaving us this great review!

The Trackify support team

October 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff.

I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes.

Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well.

I really appreciate that fast customer support!

I would definitely recommend!

Thanks!

Rabble Clothing
United States
About 17 hours using the app
Trackify X replied October 3, 2023

Hello Rabble Clothing,

We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support!

The Trackify support team

October 16, 2023

Very good support managers! thank you for all your help

YorkerLabel
Germany
25 days using the app
Trackify X replied October 17, 2023

Hello YorkerLabel,

Thanks for leaving this 5-star review. We are happy that you were able to use our support resources and get the help that you needed. We are here when you need us!

The Trackify X Facebook Pixel support team

May 19, 2023

I recently had the pleasure of using the Tractify app, and I must say that it has exceeded my expectations in every way. From the exceptional support team to its lightning-fast response time, this app has truly impressed me. Here's why I highly recommend Tractify:

Great Support Team:
One of the standout features of the Tractify app is its remarkable support team. Whenever I had a question or encountered an issue, their support staff was quick to respond and provided solutions that were both helpful and efficient. Their professionalism and dedication to customer satisfaction were evident, making my experience with the app even more enjoyable.

Fast Response Time:
In today's fast-paced world, time is of the essence, and Tractify truly understands that. The app's response time is incredibly swift, ensuring a seamless and hassle-free user experience. Whether I was submitting a query or performing a task within the app, I was pleasantly surprised by the app's speed and efficiency. This feature sets Tractify apart from its competitors, making it an excellent choice for anyone seeking a time-saving solution.

Great App:
At its core, the Tractify app is simply great. The user interface is intuitive, making it easy to navigate and utilize all of its features. The app's design is visually appealing, and I found myself enjoying the overall user experience. Tractify provides a wide range of functionalities that cater to various needs, whether it's organizing tasks, managing projects, or collaborating with a team. It's evident that the developers have put considerable effort into creating a polished and user-friendly app.

In conclusion, the Tractify app deserves high praise for its exceptional support team, lightning-fast response time, and overall greatness. It has made managing tasks and projects a breeze for me, and I wholeheartedly recommend it to anyone in need of an efficient and reliable productivity app. Tractify has truly impressed me, and I look forward to continuing to use it in the future.

Vege Label
United States
18 days using the app
Trackify X replied May 25, 2023

Hi Vege Label,

Thank you for taking the time to leave such a thoughtful, specific, and positive review! We're absolutely thrilled to hear that Trackify has exceeded your expectations!

We are particularly happy to receive glowing feedback about the ease of use of our application as this is absolutely core to our mission. We have a very dedicated support team, and it is very gratifying to hear that we were able to provide you with a great customer experience. As always, we are here to help!

Tanu & The Trackify Support Team

August 16, 2023

The app works perfectly and has perfect integration. It really helps my business grow , recommended!

Aurastic
United States
5 months using the app
Trackify X replied August 18, 2023

Greetings to you Aurastic,

Thank you for your 5-star review. It gives us pleasure to know that our app is helping you to grow with our integration that is set up for stores like you. We love that Trackify X Facebook Pixel can help you to be profitable.

Stephanie and the Customer Support Team

June 23, 2023

Very lightning fast support. Connects in minutes and helps to setup all nescessary steps. Let's see how the tracking will increase snd become better and better

Miso Hero
Germany
4 months using the app
Trackify X replied June 26, 2023

Hello to our friends at Miso Hero

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Stephanie & The Trackify Support Team

July 19, 2023

Deepanjoy was very kind and quickly helped me to fix ma problem!!! Thanks again for the support provided.

Ingefærlykke
France
2 months using the app
Trackify X replied July 20, 2023

Hello Ingefaerlykke,

Thank you so much for your 5-star review. We are happy that Deepanjoy was able to quickly fix your need. We are here to assist you with your Trackify app. Do not hesitate to reach out to us.

Stephanie & the Customer Support Team