Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

May 12, 2016

Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!

Geek Technologies
Canada
8 months using the app
July 6, 2021

Excellent customer support, highly recommended to everyone who need more data to analyse the ad and pixel back up

Mystic Elephant
United States
8 months using the app
Trackify X replied July 7, 2021

Hello friends at Mystic Elephant

We are happy our support team has been so helpful! Thank you for leaving this awesome review!

-Melissa & The Trackify Support Team

October 28, 2021

Trackify has allowed me to see my data better. What's excellent about Trackify is that their support is PHENOMENAL. I had the pleasure of being on the call with Dylan, Trackify's support person. He was patient, answered all my questions and left me with a much greater understanding of how Trackify and Facebook works to the detail. Love the support. Thank you so much, Dylan ❤️

Sugar Aura
Singapore
8 months using the app
Trackify X replied November 1, 2021

Hello friends at Sugar Aura

Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have

-Tanu & The Trackify Support Team

June 4, 2022

The app is working great so far. The best part is their support team which is very responsive and helpful. Deepanjoy assisted me with confirming everything was worrking fine and he was very informative and transparent. Great work guys!

wickedafstore
Cyprus
8 months using the app
Trackify X replied June 7, 2022

Hello to our friends at wickedafstore

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X and that Deepanjoy was able to assist you. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

April 13, 2023

As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.

Barkalot
Sweden
8 months using the app
Trackify X replied April 13, 2023

Hello to our friends at Barkalot

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

May 10, 2020

The support is amazing. Tanmay helped me resolved all the issues i had with my store and everything is working perfectly fine now

Fantasy Pods™
France
8 months using the app
February 26, 2019

I used the App and their support helped me with some issues I allready had with my shopify store, which the shopify support couldn't fix. Also they respond very quick!

Productvoorjou.nl
Netherlands
8 months using the app
April 5, 2023

Support très disponible ! J'ai eu un petit problème avec FaceBook et Dylan m'a aidé à résoudre le problème !

Polar Bazaar
France
7 months using the app
Trackify X replied April 7, 2023

Bonjour à nos amis de Polar Bazaar

Merci d'avoir partagé une critique aussi incroyable avec nous et la communauté. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!

Acclamations,
Pushpesh et l'équipe d'assistance Trackify

December 27, 2021

Trackify helped me so much after the ioS14 changes!!! The Tracking i far more precise on Facebook thanks to their advanced technology and would also want to really point out the spot-on customer service as any time I have some setup to make they always have someone do it even with me over a Zoom call which takes a lot of the weight off my shoulders as well as the worries if I have done sth wrong. Thank you Team and thank you Dylan for helping me out all the time :DD

We Are The Boring Shop
United Arab Emirates
7 months using the app
Trackify X replied December 31, 2021

Hello to our friends from We Are The Boring Shop

We're so happy to hear that you are enjoying Trackify. We’re pleased that Dylan was able to help you with the setup process. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

June 24, 2021

I have not yet learned how to use the app 100%, but the customer service is very good. I don't speak much English, but anyway I had a video call where they could help me. Thanks!

Peywish
Chile
7 months using the app
Trackify X replied June 28, 2021

Hello friends at Peywish

We are happy we could assist! Thank you for leaving us this great review :-)

-Melissa & The Trackify Support Team