Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

Edited September 20, 2019

10/10 customer support! Their customer service just spent around 2 hours of helping me understand problems with my store. Now it is all 100% working - all events are going to FB in a proper manner! This app fires couple useful extra events like product customization and have all features you need to provide your FB pixel all needed and advanced things!

PrintsField
Poland
10 months using the app
October 3, 2022

Ho usato questa app per i miei tracciamenti su facebook e mi ha aiutato molto nel tracciare gli eventi, molti meno problemi sotto questa aspetto, assistenza veloce e cordiale. Assolutamente consigliata se volete migliorare le vostre campagne durante lo scaling.

acrapoonss
Italy
10 months using the app
Trackify X replied October 8, 2022

Ciao ai nostri amici di acrapoonss

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e siamo lieti che il nostro team di supporto possa aiutarti! Apprezziamo davvero la tua attività e ti siamo così grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto di Trackify

August 18, 2022

Helpful for having better stats and analytics. Easy to configure and seems that it helps for firing more events to FB Ads.
Had some issues with a translation app, but they found a solution. Thanks particularly to Dylan for the help.

The Grand Warehouse
France
10 months using the app
Trackify X replied August 18, 2022

Hello to our friends at The Grand Warehouse

Thanks for the awesome review. We're so delighted to hear that Dylan was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

Edited April 9, 2024

Tanmay heeft mij fantastisch geholpen! Ontzettend bedankt voor jouw geduld en uitleg. Dankjewel voor jouw klantvriendelijkheid, een van de beste klantenservices ooit! Absolute aanrader en complimenten voor Tanmay!

Lifefix
Netherlands
10 months using the app
Trackify X replied June 12, 2023

Hello to our friends at Lifefix

Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat Deepanjoy u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het nemen van de tijd om je feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen.

Tanu & The Trackify Support Team

February 1, 2021

Tanveer as been instrumental in helping me navigate the intricacies of IOS14 update, checkout app reporting difficulties, and more. Don't hesitate to reach out to their chat support.

RangeTrotter
Greece
10 months using the app
Trackify X replied February 2, 2021

Hello to our friends from RangeTrotter

We appreciate you leaving us this awesome review! We will let Tanveer know that her assistance was greatly appreciated!

-Melissa & The Trackify Support Team

November 1, 2022

I can't tell yet if the app is good but the support is outstanding! Very helpful and easy to communicate!

moonies
Switzerland
10 months using the app
Trackify X replied November 3, 2022

Hello to our friends at moonies

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

December 14, 2022

I am new to this app and ran into a pixel issue while setting up the app. Mr. Deepanjoy and his team checked the issue and fixed the problem timely. Their customer service is great. I am satisfied with the customer service they provide.

Jewelry316
Taiwan
10 months using the app
Trackify X replied December 15, 2022

Hello to our friends at Jewelry316

Thanks for sharing your review with us and the community. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

September 5, 2022

Trackify's customer service is very good. Dylan is very helpful and guide me step by step and ensure everything is perfectly installed! Highly recommended!

Glowy Dewy
Singapore
10 months using the app
Trackify X replied September 6, 2022

Hello, friends at Glowy Dewy

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Trackify Support Team

September 8, 2021

My pixel was not correctly set up. When I asked for help, Dylan from the team asked to do a quick call and guided me through the steps to complete the setup.

LazyPores
Belgium
10 months using the app
Trackify X replied September 9, 2021

Hello, friends at LazyPores

We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

February 18, 2021

If we should choose only one app, Trackify would be that one. Great support. They are always up to date (iOS 14) etc.

Vincent Moretti
United States
10 months using the app
Trackify X replied February 18, 2021

Hello friends at Vincent Moretti

Thanks for leaving us this awesome review! We sincerely appreciate the love and we are happy we could help :-) We wish you and your store all the best!

Melissa & The Trackify Support Team