Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

August 2, 2022

The app is so helpful for any Shopify store. I want to give a shoutout to the customer support team, in particular Deepanyjoy! He spent a half hour helping me set everything up! I used trackify about 2 years ago, the app was great, but the support team at the time was rude. My experience today really changed my mind about this team and app! Thank you!

cradleshop
United States
6 months using the app
Trackify X replied August 3, 2022

Hello, friends at cradleshop

Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

March 30, 2022

Good support. The guy from the support helped me well on a zoom meeting. Thanks for the effort. I recommend this app.

spitzendeals
Germany
6 months using the app
Trackify X replied March 30, 2022

Hello to our friends at spitzendeals

Thanks for the awesome review. We're so happy to hear that you are enjoying Trackify X. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

November 30, 2021

The app is doing very well. I had issues with Facebook statistics, but now everything is ok. The support team is very reliable and fast. Dylan from the support give me all the details I need and check everything in my store to work perfectly. Thanks.

ProfiGadgets
Bulgaria
6 months using the app
Trackify X replied November 30, 2021

Hi, ProfiGadgets,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with resolving the Facebook statistics issue. We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

November 30, 2021

Extremely helpful with any issues you experience! Communication with the team is always there when you need it.

Pillow Slidez™
United States
6 months using the app
Trackify X replied November 30, 2021

Hi, Pillow Slidez™,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

November 25, 2018

Thomas is very helpful and answered all questions thoroughly and patiently. Very wonderful. Great job!

ANITA-LAURENT
Australia
6 months using the app
October 13, 2022

Best app ever for audiences building, creating larger LLA & installing 2 pixels and CAPI without a developper.

VERZUS ALL Apparel
Canada
6 months using the app
Trackify X replied October 13, 2022

Hello to our friends at VERZUS ALL Apparel

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

January 17, 2023

Good support deep and joy jumped on a call fast and helped the set up. Very fast and effective now waiting to actually test it out for tiktok

Dealz Supreme
United States
6 months using the app
Trackify X replied January 18, 2023

Hello to our friends at Dealz Supreme

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

Edited August 23, 2021

Tanmy helped me to set up my trackify. Very clear and helpful. Recommend for Shopify beginners and pros. Good JOb!

Petradize
United States
5 months using the app
Trackify X replied June 14, 2021

Hello friends at Petradize

We are happy you took the time to write this great recommendation! Thank you! :-) We are happy Tanmay was able to assist you!

-Melissa & The Trackify Support Team

August 11, 2022

Fantastic support by Dylan! He helped resolve my issues very effectively and efficiently. Highly recommend!

Shower Curtain Emporium
United States
5 months using the app
Trackify X replied August 12, 2022

Hello to our friends at Shower Curtain Emporium

Thanks for the awesome review. We're so delighted to hear that Dylan was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

April 12, 2022

Just started using it. Really looking forward to seeing its benefits considering the current problems with pixel data. Fantastic support!! Deepanjoy got on a call immediately and guided me through the steps. 5 stars!

Sang-e-meel Publications
Pakistan
5 months using the app
Trackify X replied April 13, 2022

Hello to our friends from Sang-e-meel Publications

Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team