Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook Ads strategy with its advanced tracking capabilities. It simplifies the management of multiple Facebook Pixels and allows for better retargeting and understanding of customer behavior. The app is praised for its ability to optimize Return on Ad Spend (ROAS) and its seamless integration with other Shopify apps. Merchants also appreciate the creation of custom events without coding knowledge. The support team is often commended for their quick and helpful service.

October 6, 2022

Best way to handle pixels from Facebook and Tiktok. I was concerned and a bit hesitant at first, then I realized this app is AWESOME! :D Thanks team!

PrintPanda™
Singapore
4 months using the app
Trackify X replied October 8, 2022

Hello to our friends at PrintPanda™

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

June 20, 2019

Very useful application. Would definitely recommend. Especially if you have any questions or problems they solve them instantly. I had a problem with the catalog that was not caused by Trackify, and within 2 hours they met with Facebook to learn the cause of the trouble. Absolutely useful application and a professional team.

Beneficencee
Türkiye
4 months using the app
October 25, 2022

Support are very helpfull, they do the best to help you to get the best results from trackify thank you

Minimart
Germany
4 months using the app
Trackify X replied October 27, 2022

Hello friends at Minimart

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

November 27, 2020

Support is very attentive. Best way to backup your data and organize segmenting process. Highly recommended.

Nu Life Hacks Store ( Life Hacks Products )
United States
4 months using the app
Trackify X replied November 30, 2020

Hello to our friends from Nu Life Hacks Store

It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)

-Melissa & The Trackify Support Team

October 19, 2022

Trackify is great. Support is even greater. I'm new to FB and had an issue with my setup. I used the chat to get help, and the support agent initiated a Zoom meeting for screen share. He showed me where I had missed some steps and helped me understand what was happening. A big shout out to Dylan Green, Trackify's support agent.

Rebel Road Design
United States
4 months using the app
Trackify X replied October 20, 2022

Hello to our friends at Rebel Road Design

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

October 15, 2022

Ich habe gemeinsam mit Deepanjoy mein Facebook Problem gelöst wo mir Shopify leider auch nicht helfen konnte.. Er hat mir die alternative Trackify vorgeschlagen und alles super eingerichtet. Ich bin sehr zufrieden. Vielen Dank!

Londrea
Austria
4 months using the app
Trackify X replied October 15, 2022

Hallo an unsere Freunde bei Londrea

Vielen Dank, dass Sie Ihre Bewertung mit uns und der Community teilen. Wir freuen uns zu erfahren, dass unser Support-Team Ihnen helfen konnte. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun.

Prost,
Pushpesh und das Trackify-Support-Team

December 1, 2022

Really great support. answered quickly and efficiently and helped me super. thank you! I have no experience with the app itself.

trendly.ch
Switzerland
4 months using the app
Trackify X replied December 6, 2022

Hello to our friends at trendly.ch

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

January 21, 2020

This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel.

The catalog uploader is stupid simple to use.

Being able to create multiple lookalike audiences is worth it's weight in gold.

We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.

WINPRO Blood Protein Supplements For Dogs
United States
4 months using the app
December 7, 2021

Amazing customer support! I'm more than happy. They helped me with all the questions I had. Highly recommend. The app is exactly what I need.

Brook & Simon
United States
4 months using the app
Trackify X replied December 8, 2021

Hello, friends at Brook & Simon

We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) Thank you for this great recommendation.

-Tanu & The Trackify Support Team

January 4, 2019

The app is good at what it needs to do, the service and support is the best I ever seen by Shopify developers.
I had my Facebook Business account really messed up prior to using the app, and their agents didn't solve my problem. Trackify's team went over and beyond to make it work for me- dedicated videos for my account, remote controlled sessions into the night, and all with a great professional attitude.
STOP hesitating- install it now!

American Horse
Portugal
4 months using the app