Reviews (881)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.

May 13, 2023

Deepanjoy helped me set up everything on the backend, jumped on a zoom call with me, and helped me with everything including the events manager. Very helpful, very knowledgable, and I look forward to using this app now that I have it up and running. Thanks guys!

Caytive
United States
About 1 month using the app
Trackify X replied May 15, 2023

Hello to our friends at Caytive

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

February 5, 2020

I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great

Veneno
Mexico
About 1 month using the app
August 20, 2019

Probably the most advanced pixel app out there. Excellent support, super helpful and helps solve any issues and answer questions. Thanks guys!

Viral Deals Online
United States
About 1 month using the app
Edited May 5, 2020

Good customer service, they helped me resolve a small issue with my site and its all good. Highly recommended

ProPods
Australia
About 1 month using the app
June 15, 2017

DO NOT WASTE MONEY AND TIME!!!
All "positive" reviews definitely have to be fake.

Being as objective as possible:

-It only tracks 90% of "View Content" (it misses around 10%).
-It does not track "Add to Cart" events 0%.
-It does not track "Sales" events 0%.
-Customer support is nonexistent, only answered me once. Their answer was a link to watch their training videos. (Not even troubleshooting videos, only set up training videos). I have sent them minimum 5 emails asking for solution but no answer at all.

It is not a cheap app. For $20 dollars the developer should at least have respect for their customers and answer to them with a simply "I do not know how to solve the "X" technical issue, here is your money back".

DO NOT TRY IT!!!
WASTE OF MONEY AND TIME

Vgx Fashion
Canada
About 1 month using the app
October 30, 2022

Best support out of any app i've ever tried on Shopify. Literally instant help. Give these guys a try!

Shopzarr
United Kingdom
About 1 month using the app
Trackify X replied November 3, 2022

Hello to our friends at Shopzarr

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

September 30, 2021

Helpful 100%, they're super kind helping how to do all the steps. Surely recommended for all the Facebook tracking

Vehoss® - Brand Italiano
Italy
About 1 month using the app
Trackify X replied October 1, 2021

Hello friends at Vehoss® - Brand Italiano

We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-)

-Tanu & The Trackify Support Team

September 19, 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

The Sparkle Place
United States
About 1 month using the app
Trackify X replied September 21, 2023

Greetings The Sparkle Place,

Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again!

The Trackify Support Team

February 2, 2021

There are a lot of apps to add many pixels.
BUT NO OTHER APP has the same support quality and functions.
You think you don't need more functions and youre fine with what you have ? You are so wrong, just have a look at what can Trackify do, and think again then ;) (Yes I'ma bit intense, but this is a real comment from a real guy being really happy with this app)

Homizee™
United States
About 1 month using the app
Trackify X replied February 2, 2021

Hello to our friends from Homizee™

Wow, thank you for leaving us this awesome review! We really appreciate it and we wish you and your store all the best on your e-commerce journey :-)

-Melissa & The Trackify Support Team

December 7, 2021

The costomer support is amazing. If you got any question just ask them. Highly recommended to any one who got trouble with the FB-Ads

Nyusekai
Germany
About 1 month using the app
Trackify X replied December 8, 2021

Hello friends at Nyusekai

We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-)

-Tanu & The Trackify Support Team