Reviews (892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.
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Awsome application, the support are excelent as they set up everything for you, so everything goes well, don't hesitate
Hello to our friends from 4 Seasons Baby
It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-)
-Tanu & The Trackify Support Team
Thanks. They responded quickly and contacted me via zoom. After 15 minutes everything was installed and all problems were fixed.
Hello to our friends at tarazzfx
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
Awesome app and awesome support. Downloaded the app. and had someone from support help me through the setup immediately. within 5 minutes i was setup with the basics. This app is very robust and server-side events are a great addition!
Hello to our friends from Everest Shoes
Thank you for leaving us this awesome review! We really appreciate it! We are happy we could assist you :-)
-Melissa & The Trackify Support Team
Today I install this app, I got some trouble to set up it, fortunately with help of support (tan may) all issue got resolved easily and professionally, Great App Highly recommended.
Hello friends at ELLFON
Thank you for this great review! We are grateful for awesome customers like you! We will relay your kudos to Tanmay. We really appreciate the high recommendation :)
-Tanu & The Trackify Support Team
回复非常及时，当天就约了会议帮助安装，希望后面能顺利追踪
嗨 HAIRWANNA，
我们很高兴看到这篇评论。谢谢！很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息，请随时与我们联系！
The Support Team
Giving them a single star rating only because the system won't accept zero stars!!!
Horrible experience using trackify. The expensive app promises a lot but all I have seen the trying is to make u upgrade to next level. Dealing with their customer care is a nightmare coming true.
Mohamed Ashiq K.A.: We appreciate you taking the time to leave your review! Looking back through our in-app chat tickets with you, we can see that we spent hours with your questions and responded within the normal turn-around time every time.
Most of our users give us 5 stars, especially for our outstanding customer service.
As far as faulting us for offering advanced features that could be to your benefit we feel that it's every store owner's choice to select the service level they feel is most appropriate for them.
We'll be happy to continue to provide excellent service to you at any level should you choose to use our apps again.
Nice help from the support department when I had an issue. Hopped on a Zoom cal and figured it out. Thanks!
Hello to our friends at MagnaBadge
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
very easy to set up. support team quickly responded to my request and made my custom settings. very satisfied.
Hello to our friends at UkrainianHandmadeShoes
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the custom settings quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
Great customer service was super helpful. I appreciate the support I received from Tanveer. She was really patient with walking me through the process.
Hello to our friends from Aurora Activewear
We really appreciate the kudos! Thank you for leaving this fantastic review, we wish you all the best on your e-commerce journey! :-)
-Melissa & The Trackify Support Team
Last weekend I've noticed that my purchases were not coming through in facebook. I've added Trackify X to my store now, and i'm seeing much better results. I had a few questions and had a call with Dylan to go over my store to make sure everything was setup correct! Great tool & support :)
Hello friends at Run Comfort
We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! We wish you and your store great success :-)
-Tanu & The Trackify Support Team