Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

April 29, 2021

Application très intéressante, avec support très réactif. A tester à présent, mais la configuration et l'ergonomie paraissent simple d'utilisation et claire.

Family And Discovery
France
3 days using the app
May 5, 2021

Great Idea. Great App. Great Customer Support. It took a bit for the software for sync my order. If there is one thing that need to be improved is the sync speed. Everything else is on point!

Neorama
United Kingdom
2 days using the app
August 5, 2022

Ich habe die App zum ersten Mal verwendet und Installation und Einrichtung waren echt leicht. Bislang funktioniert alles Problemlos und der Support ist wirklich schnell und gut.

J. Athletics - Sports Eyewear
Germany
2 days using the app
TrackiPal Inc replied September 8, 2022

Hallo J. Athletics - Sports Eyewear

Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrungen mit TrackiPal geteilt haben. DACH ist einer unserer Kernmärkte und wir freuen uns immer, wenn wir von Ladenbesitzern hören, welche Erfahrungen sie mit TrackiPal gemacht haben.

Mit freundlichen Grüßen
El - Founder and CEO - TrackiPal.com

February 8, 2021

Very pleased with this app. easy to use and very efficient. NO MORE disputes with PayPal. Another plus is the LIVE support! A+

Oglovo
Morocco
1 day using the app
March 11, 2022

It works well - it's synced all my tracking information to PayPal. Now all the PayPal transactions have a tracking number assigned.

Chicken Craft Ltd
United Kingdom
About 21 hours using the app
TrackiPal Inc replied March 14, 2022

Chicken Craft, thank you for your great review. We are happy to hear that TrackiPal is working nicely for your store. Let us know if you need any help and we will be happy to assist.

Cheers
El - Founder and CEO, TrackiPal

January 6, 2021

Performs exactly as we needed it to -- automated shipping notification updates to PP. Back in Time feature allows you to do the same for older orders if needed. Nice 'live chat' CX support as well.

Swig Life
United States
About 20 hours using the app
December 7, 2021

If you accept payments via PayPal, this app is an absolutely essential automation to bridge your store, shipping platform, and PayPal. It will literally save you double digit hours and help you get your settlements 10x faster. Highly recommend!

sloomb
United States
About 15 hours using the app
December 29, 2021

great customer support. looks like i finally found the answer to all my paypal tracking ID questions.

erestudios
Germany
About 5 hours using the app
TrackiPal Inc replied March 7, 2022

Erestudios, yessss! We are sure you do. Our team is working super hard to add great features and improve the overall user experience in the coming weeks. We want to continue being your #1 resource for all PayPal related problems.

Cheers
El, Founder and CEO - TrackiPal

March 29, 2021

So far we are using the trial, but exactly what I was looking for. Will update here if anything comes up.

AIM'N DE
Sweden
About 3 hours using the app
February 22, 2022

Works amazing with my shopify store. Now all orders have their tracking numvers! Also customer service very helpful! Recommended!

ARK Drops
Sweden
About 2 hours using the app
TrackiPal Inc replied February 23, 2022

ARK Drops, that's so nice to hear, thank you so much for taking the time to review us. I'll pass on your message to the customer support team.

Cheers
El, Founder and CEO - TrackiPal