Reviews (183)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this tool for its ability to automate the synchronization of order and tracking information between Shopify and PayPal, which helps prevent payment holds. They appreciate the one-click setup and support for multiple PayPal accounts, making it ideal for those with more than one store. The consolidation of order, payment, and shipping details on a single page enhances the user experience. Additionally, the responsive and effective live chat customer support, along with continuous updates, ensures seamless data syncing and troubleshooting.

June 24, 2024

funktioniert nicht paypal gibt das geld nicht frei

NoorShades
Germany
4 days using the app
TrackiPal Inc replied June 26, 2024

Hi, I'm very sorry to hear that PayPal is holding your funds. We're not able to release them or affect that, we are not PayPal.

Our app TrackiPal is designed to sync your store's orders and courier tracking codes to PayPal, to reduce chargebacks and improve your reputation with PayPal over time, which should help reduce/avoid your funds being held for this type of issue in the future.

Thanks, Alex & the TrackiPal team

-----------------

Hallo, es tut mir sehr leid zu hören, dass PayPal Ihr Geld einbehält. Wir sind nicht in der Lage, sie freizugeben oder darauf Einfluss zu nehmen, wir sind nicht PayPal.

Unsere App TrackiPal wurde entwickelt, um die Bestellungen und Kurierverfolgungscodes Ihres Shops mit PayPal zu synchronisieren, um Rückbuchungen zu reduzieren und Ihren Ruf bei PayPal im Laufe der Zeit zu verbessern.

Danke, Alex und das TrackiPal-Team

March 15, 2024

it dont work

KID-BOXING
Germany
28 minutes using the app
TrackiPal Inc replied June 28, 2024

Hi I'm very sorry to hear the app didn't work, we'd be happy to help in any way we can to get your store's orders successfully syncing to PayPal. You can reach out to us anytime hello@trackipal.com

Thanks, Alex & the TrackiPal team

January 9, 2024

doesnt work

Unique Wishes Dance Greetings
Canada
13 minutes using the app
TrackiPal Inc replied March 29, 2024

Hi I'm sorry for not responding sooner, and I'mterribly sorry to hear TrackiPal didn't work for you. We can definitely help if you reach out to us at support@trackipal.com

Thanks for your patience,

-- The TrackiPal team

October 12, 2021

I don't usually write reviews but, please don't use this app. It will charge you a subscription even though you already uninstalled the app. The customer service is also very bad. They won't tell you how to solve this issue.

Firedepend
Canada
About 2 months using the app