Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

January 9, 2024

doesnt work

Unique Wishes Dance Greetings
Canada
13 minutes using the app
TrackiPal Inc replied March 29, 2024

Hi I'm sorry for not responding sooner, and I'mterribly sorry to hear TrackiPal didn't work for you. We can definitely help if you reach out to us at support@trackipal.com

Thanks for your patience,

-- The TrackiPal team

March 15, 2024

it dont work

KID-BOXING
Germany
28 minutes using the app
April 19, 2024

Hello, I can't contact the support !

Octipa
Estonia
TrackiPal Inc replied April 20, 2024

Hi, I'm terribly sorry hear you're having trouble contacting us. You can email us at support@trackipal.com, or click the blue chat bubble bottom right on our website https://www.trackipal.com/.

We respond to all messages and will definitely get back to you.

Thanks!

Alex & the TrackiPal team

----

Hi, just following up, were you able to contact us now? We tried to email you. Thanks!

October 12, 2021

I don't usually write reviews but, please don't use this app. It will charge you a subscription even though you already uninstalled the app. The customer service is also very bad. They won't tell you how to solve this issue.

Firedepend
Canada
About 2 months using the app