Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

November 9, 2023

tracking 10% of my total sales

Projecty™
Italy
3 months using the app
TrackiPal Inc replied November 20, 2023

Hello,
Thank you for your feedback, we have been trying to reach out to you for the past few days by all means to understand the issue.
All orders that are fulfilled and have tracking numbers are synced to PayPal, and they present 10% of your orders. The rest of the orders are either paid using another method that is not PayPal or not fulfilled.
We are here to make sure you get the right service, please reach out to us at support@trackipal.com with any questions.

Regards,
TrackiPal Team