Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its automatic syncing of order and tracking information between Shopify and PayPal. They find it easy to use and praise its ability to manage multiple PayPal accounts per store. It's particularly beneficial for businesses using PayPal, aiding in winning disputes and maintaining a positive standing. Merchants describe it as a "lifesaver" and a "must-have" for its reliability and time-saving features. The customer service is also highly commended.

May 27, 2021

This app really helps to not put tracking numbers one by one into paypal. It really helps with time managment

Oltre il Sole
Italy
Over 1 year using the app
February 10, 2022

I use this app to gain trust in my paypal account by uploading every tracking number to the right order. The dashboard is simple and easy to handle. I really like the back in time feature to also sync orders before installing the app. The support also is great.

DreamPrints
Germany
Over 1 year using the app
TrackiPal Inc replied February 16, 2022

DreamPrints, your review was so refreshing for us to read. We're super proud of our Back in Time feature and we love that you feel it was helpful.

Cheers
El, Founder and CEO, TrackiPal

February 7, 2022

Saved me nearly 30 hrs of work a month of mundane work. That means thousands of dollars saved in payroll and happier customers who are getting their updates right away Plus me getting my funds sooner.

TestForCoronavirus
Canada
Over 1 year using the app
TrackiPal Inc replied February 21, 2022

TestForCoronavirus, that's massive savings of time and money! We are so thrilled you saw instant value from using TrackiPal on your store. Keep enjoying the early release of your PayPal funds :)

Cheers
El, Founder and CEO - TrackiPal

May 31, 2022

I recently had a hold on funds in my Paypal account and needed to update all the tracking numbers to Paypal before funds can be released. I synched Paypal to Trackipay but the tracking numbers were not available. After reaching out to Live Support, I was so relieved they found the issue. The Shopify store I was using had been gifted to me so still had the Paypal ID of the previous owner. All I had to do was remove the old ID and enter mine. Now the app is set to synch my orders and payments - it will take a little while, between 2 to 6 hours. Simple! I can highly recommend this app and put it in place asap if you are using Paypal as a payment gateway (which is pretty much everyone!) If you have to enter the tracking numbers manually it will take a while! Support is spot on, Fast, efficient, knowledgeable; and friendly/ I highly recommend this app!

Inspired Zones
United States
About 1 year using the app
TrackiPal Inc replied June 2, 2022

Hey there InspiredZones, oh my god we love this 😁 - it is one of the best reviews we've received recently - it totally made our day!! We are so glad to hear that TrackiPal was able to solve your PayPal tracking sync and account hold issues. Keep enjoying the auto sync features and let us know if you have any questions!

Cheers
El - Founder and CEO, TrackiPal.com

Edited March 10, 2023

I would recommend this application to any business using PayPal, as it is effortless to set up and provides quick support, saving us a considerable amount of time.

All Tire Supply
United States
About 1 year using the app
TrackiPal Inc replied February 21, 2022

Hey All Tire Supply, the entire team was so happy to read your comments around ease of setup and quick support - a big THANK YOU! We are constantly improving the setup/onboarding process to make it easier for Shopify store owners like you.

Regards
El, Founder and CEO - TrackiPal

April 10, 2023

Their customer service is absolutely fantastic and they are very fast at responding, I would 10/10 would recommend the app and service.

Luxury Commodity
United States
About 1 year using the app
TrackiPal Inc replied May 30, 2023

Thank you for your amazing feedback and recommendation! 🙌 We're thrilled to hear that our customer service has impressed you. Your satisfaction and prompt support are our top priorities! We're always here for you! ⚡👍

Edited December 11, 2020

Cette app fonctionne très bien et simplifie la vie pour la gestion des règlements par paypal. Je recommande !

Boutique Teletravail
France
About 1 year using the app
July 7, 2021

Good price & Great support. The app does it's job! We're using it on multiple stores and are very happy with it

Buyeers.com
United States
About 1 year using the app
December 7, 2021

Worked perfect for me! All tracking ids are connected to paypal. Quick sync. Ready withing 10 min Thank you very much.

verdelee.
Germany
About 1 year using the app
November 12, 2021

The app is clear and concise and the help desk was really helpful. I'm new to drop shipping so it really helped a lot

Sawyer Goods
United States
About 1 year using the app