Trackr

Trackr

by Vertex LV

Let Your Customers Track Their Orders World-Wide!

4.2 of 5 stars(141 reviews)

Tracking details on your store

Customise your tracking page with a few clicks. Your customers will find their packages on an user-friendly page instantly.

Customer email notifications

Save your time from lots of questions about package location. Your customers will be notified after each delivery status update.

Real-time tracking information

Let your customers know where their packages are. Trackr app works with more than 900 carriers worldwide.


About Trackr

Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.

Features:

Real-time information from over 900 Couriers.

We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their order.

Seamless integration with your existing website.

Trackr app is smoothly embedded into any of your Shopify stores. You can adjust the colours or style to match the template design.

Customers can find their order information themselves and get an email notification when the shipping status changes.

They will no longer send you numerous emails asking where their order is. Each customer can check their order delivery status any time at your store or opt in for automated email updates whenever the status of the order changes.

Possibility to customise delivery notification emails.

You can do customisations according to your store design and other needs: insert company logo, adjust text and background colours, make delivery notification letter more personal - adding customer's name to it. Possibility to insert shop's website link and email if needed.

Tracking info translation service.

We will translate tracking checkpoints information into your selected language: English, French or Spanish. And provide tracking information for the shop's customers. This is needed when for example - your customer's don't understand Chinese language. If you want to see original tracking language, simply disable this service.

Trackr app keeps your customers informed and calm about the order. The app saves you a lot of time and prevents order-generated anxiety.

Integrates with

  • ePacket China EMS,
  • China Post,
  • USPS,
  • Fedex,
  • Royal Mail,
  • Aliexpress Standard Shipping

Media gallery

Support

Pricing 15-day free trial

See all pricing options
Monthly

$9/month

  • Includes 15 Days Free Trial

  • 400 tracking requests

  • Additional top ups available

Annual

$4/month

billed at $48 once per year

  • 2800 tracking requests

  • Additional top ups available

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.2 of 5 stars
Based on 141 reviews

  • 5 of 5 stars
    74% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (6)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    17% of ratings are 1 stars

Most recent reviews

jerispetpampering.com

My installation went smooth. The support staff had me up & running the same day I purchased the app.

Forever in My Heart Jewelry

worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.

ShoppyDeal

WAIT WAIT WAIT!

I was looking for a tracking app that allows my customers to see where their package is without ask me and redirect them to 17track (awful site full of ads and NOT responsive).

I installed and tried almost all the apps on the marketplace and this is ABSOLUTELY the best so far. Result: I decreased custumers email by 70%, Unbelievable!

PRO:

-Excellent design, clean and very responsive
-Support is great, I asked to add my customers' local language and they did in 2 weeks (I understand it's not easy)
-You can hide chinese location and couriers until the Western destination (THIS IS THE BIGGEST PRO EVER)
-You can add custom text explaining customers delivery time ecc
-You can send automated emails once the shipping status change. This will save you lot of customer service time to dedicate to the business
-It's very cheap and affordable for everyone

CONS:

The only cons I found after 2.5 weeks is the regret of not founding it before.

My rate is 10/10