Trackr Order Tracking

Trackr Order Tracking

From $9/month. 30-day free trial. Additional charges may apply.
Rating (3.6)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 19, 2015

Languages

English

Integrates with

China Post, USPS, Fedex, Klaviyo, Omnisend, Segment io

Create a branded order tracking page. It improves customer retention & post-purchase experience.

Order Tracking app adds a customizable tracking page to your website. It stops the avalanche of Where Is My Order requests, because customers receive real-time information to track orders status and location. The tracking info can also be sent automatically via email. Trackr provides package tracking updates from 900+ carriers around the world. Among them are carriers commonly used by dropshippers (Aliexpress standard shipping (Cainiao), ePacket, China EMS, China Post, others).

Order Tracking app adds a customizable tracking page to your website. It stops the avalanche of Where Is My Order requests, because customers receive real-time information to track orders status and location. The tracking info can also be sent automatically via email. Trackr provides package tracking updates from 900+ carriers around the world. Among them are carriers commonly used by dropshippers (Aliexpress standard shipping (Cainiao), ePacket, China EMS, China Post, others). more
  • Customizable order tracking page: adjustable colors of text, buttons, background
  • Estimated delivery time info, automatic product recommendations, triggered email
  • Hide all carriers’ names and locations as a part of delivery status information
  • Customizable email notifications: logo, header/footer, preview and test options
  • Tracking info checkpoints: translate tracking checkpoints into FR, SP, IT or ENG

Pricing

30-day free trial

Monthly

$9/month

30-day trial with 400 FREE trackings included

  • 400 trackings ($0.02/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Auto top-up service
  • Smart analytics

Monthly PRO

$19/month

30-day trial with 1100 FREE trackings included

  • 1100 trackings ($0.017/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Smart analytics
  • Auto top-up service

Annual

$4/month

billed at $48 once per year

30-day trial with 2800 FREE trackings included

  • 2800 trackings ($0.017/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Smart analytics
  • Auto top-up service

Annual PRO

$6.50/month

billed at $78 once per year

30-day trial with 10000 FREE trackings included

  • 10000 trackings ($0.008/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Smart analytics
  • Auto top-up service

Monthly

$9/month

30-day trial with 400 FREE trackings included

  • 400 trackings ($0.02/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Auto top-up service
  • Smart analytics

Monthly PRO

$19/month

30-day trial with 1100 FREE trackings included

  • 1100 trackings ($0.017/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Smart analytics
  • Auto top-up service

Annual

$4/month

billed at $48 once per year

30-day trial with 2800 FREE trackings included

  • 2800 trackings ($0.017/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Smart analytics
  • Auto top-up service

Annual PRO

$6.50/month

billed at $78 once per year

30-day trial with 10000 FREE trackings included

  • 10000 trackings ($0.008/track)
  • Email notifications
  • Tracking info translation
  • Product recommendation
  • Smart analytics
  • Auto top-up service

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

179 reviews

Overall rating
3.6
Counts per rating level
  • 65% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
December 9, 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
France
Time spent using app: 13 days
Shark Byte, Inc replied December 9, 2022

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

November 22, 2022

Please pay attention before installing this app here! If you take a normal tariff and then ask the support if you can have a more expensive tariff, then the money you paid for the old tariff is simply deleted. I would not install this app again, here just disappears money! I will also report this to Shopify support!

diy-diamondpainting
Germany
Time spent using app: About 1 hour
Shark Byte, Inc replied November 24, 2022

Hello diy-diamondpainting Team!

We're really sorry that you've come across some unpleasant experiences while communicating with us previously.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

November 22, 2022

Attention to all who want to install this app here! Please pay attention!
the app itself is ok, but the support is unfortunately very unfriendly. They try to make money. At this point I would rather take another tracking app from the Shopify store! There are discounts for new customers, but once you are in, it is very unkulant.

Diamond Painting - Das Original
Germany
Time spent using app: 5 months
Shark Byte, Inc replied November 24, 2022

Dear Diamond Painting - Das Original Team,

Thank you for sharing your feedback.
We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

About this app

Launched

August 19, 2015

Languages

English

Integrates with

China Post, USPS, Fedex, Klaviyo, Omnisend, Segment io

Built by Shark Byte, Inc

About Shark Byte, Inc

4.4 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@parceltrackr.com

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