Store design | Customer service | Fulfillment
Trackr Order Tracking

Trackr Order Tracking

by Vertex LV

Let Your Customers Track Orders at lowest price-$0,02/tracking

4.0 of 5 stars(169 reviews)
From $9/month. 15-day free trial. Additional charges may apply.
Add app

Order tracking on your store

Add and customise tracking page with a few clicks. Your customers will find their order status on a user-friendly tracking page instantly.

Customer email notifications

Save your time from lots of questions about package location. Your customers will be notified after each delivery status update.

Real-time tracking information

Information provided from 900+ carriers worldwide. Including best for dropshipping. Let your customers know where their packages are!

About Trackr Order Tracking

Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.

Features:

Real-time information from over 900 Couriers

We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their parcels tracking info.

Seamless integration with your existing website

This shipping tracker app is smoothly embedded into any of your Shopify stores. You can adjust colours or style of the order tracker page to match your store's template design.

Customers can find their order information themselves and get an email notification when the shipping status changes

They will no longer send you numerous emails asking where their order is. Each customer can check their order status update any time at your store's tracking page (using their shipment tracking number or order ID + email combination) - everything is in one parcel panel. Or - opt in for automated email updates whenever the status of the order changes.

Possibility to customise delivery notification emails

You can do customisations according to your store design and other needs: insert company logo, adjust text and background colours, make delivery notification letter more personal - adding customer's name to it. Possibility to insert shop's website link and email if needed.

Tracking info translation service

We will translate tracking checkpoints information into your selected language: English, French, Spanish or Italian. And provide tracking information for the shop's customers. This is needed when for example - your customer's don't understand Chinese language. If you want to see original tracking language, simply disable this service.

Product recommendation

Enable product recommendation on a Tracking page feature – for cross sell up sell purposes.

SEO optimisation

To improve search engine ranking, get more traffic and drive sales.

Trackr app keeps your customers informed and calm about the order. Order look up app is one of post-purchase customer service, that saves you and your customer support lots of time and prevents order-generated anxiety.

Related to: order lookup; tracking app; order status; tracking number; parcels tracking, order status tracker.

Integrates with

  • ePacket China EMS,
  • China Post,
  • USPS,
  • Fedex,
  • Royal Mail,
  • Aliexpress Standard Shipping

Media gallery

  • Tracking information on laptop screen
  • Tracking page in three different designs
  • Order delivery update notification
  • Look for order shipping information
  • Additional services
  • Real-time tracking information
  • User friendly interface
  • 900 carriers

Support

Pricing 15-day free trial

See all pricing options

Monthly

$9/month

$0,02/additional tracking (when plan trackings are over)

  • 15 Days trial, 200 FREE tracking included
  • 400 trackings ($0,02/track.)
  • Email notifications
  • Tracking info translation
  • Product recommendation

Annual

$4/month

billed at $48 once per year

$0,02/additional tracking (when plan trackings are over)

  • 15 Days trial,200 FREE tracking included
  • 2800 trackings($0,017/track.)
  • Email notifications
  • Tracking info translation
  • Product recommendation

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    65% of ratings are 5 stars
    (110)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    6% of ratings are 3 stars
    (10)
  • 2 of 5 stars
    5% of ratings are 2 stars
    (9)
  • 1 of 5 stars
    20% of ratings are 1 stars
    (33)
View all 169 reviews

Most recent reviews

Sage & Sill

Rating
4 of 5 stars
Last edited
October 8, 2021

This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that.

Developer reply

October 9, 2021

Thank you for your review, Sage & Sill! We appreciate the feedback about the new feature and it will be taken into consideration. Trackr team! :)

Pique Ambiance

Rating
2 of 5 stars
Posted
September 15, 2021

I used the app to help my customers track their items. Thought it was a good feature to have however it was not really used. One thing I dislike is how complicated it is to cancel the subscription. There is no button or even a section on how to cancel even in the FAQ's. I think it a very big oversight on the developers behalf to not have the option to cancel subscription with ease. hence the two stars

Developer reply

September 15, 2021

Hello Pique Ambiance team,

As per our conversation, we are sorry you had trouble canceling the plan and we are happy that the plan was canceled without issues.

The plan canceling on Shopify stores by default is uninstalling the application.

Please do not hesitate to contact us if you have any further questions.

Best wishes,
Trackr team

VOGGIN

Rating
5 of 5 stars
Posted
September 6, 2021

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

Developer reply

September 7, 2021

Hello Voggin,

Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via support@parceltrackr.com - we'll be more than glad to help.

have a great day -
Trackr team

View all reviews