Orders and shipping | Customer support
Trackr

Trackr

by Vertex LV

Let Your Customers Track Their Orders World-Wide!

4.1 of 5 stars(122 reviews)
From $9/month. 15-day free trial.
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Tracking details on your store

Customise your tracking page with a few clicks. Your customers will find their packages on an user-friendly page instantly.

Customer email notifications

Save your time from lots of questions about package location. Your customers will be notified after each delivery status update.

Real-time tracking information

Let your customers know where their packages are. Trackr app works with more than 400 carriers worldwide.

About Trackr

Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.

Features:

Real-time information from over 400 Couriers.

We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their order.

Seamless integration with your existing website.

Trackr app is smoothly embedded into any of your Shopify stores. You can adjust the colors or style to match the template design.

Customers can find their order information themselves and get an email notification when the shipping status changes.

They will no longer send you numerous emails asking where their order is. Each customer can check their order delivery status any time at your store or opt in for automated email updates whenever the status of the order changes.

Trackr app keeps your customers informed and calm about the order. The app saves you a lot of time and prevents order-generated anxiety.

Integrates with

  • ePacket China EMS,
  • China Post,
  • USPS,
  • Fedex,
  • Royal Mail,
  • Aliexpress Standard Shipping

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Support

Pricing 15-day free trial

See all pricing options
Monthly

$9/month

  • Includes 15 Days Free Trial

  • 400 tracking requests

  • Additional top ups available

Annual

$4/month

billed at $48 once per year

  • 2800 tracking requests

  • Additional top ups available

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.1 of 5 stars
 Based on 122 reviews

  • 5 of 5 stars
    73% of ratings are 5 stars
    (89)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    19% of ratings are 1 stars
    (23)
View all 122 reviews

Most recent reviews

egpro.com

Rating
5 of 5 stars
Posted
February 11, 2019

This is a great tracker app that works well, with great customer service.
We recommend to anyone who needs this feature on their store.

Little Rags & Riches

Rating
5 of 5 stars
Posted
January 21, 2019

The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++

THACKER

Rating
5 of 5 stars
Posted
January 20, 2019

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

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