Trackr Order Tracking, Tracker

Trackr Order Tracking, Tracker

Pricing
From $10/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.2 (191)

Tracker provides real-time order tracking, automated notifications & branded order tracking page.

Track your order & boost loyalty with Trackr, an easy to use order tracking app. Provide real-time order tracking from 2100+ carriers. Customize order status page as per your brand's design, 40+ languages supported. Provide real-time updates and notifications (emails, SMS) for order status & package location. Drive upsells with product recommendations on the tracking page. Optimize package tracking and manage returns with our order tracker. Need help? Reach out to us via chat or email 24/7.

Track your order & boost loyalty with Trackr, an easy to use order tracking app. Provide real-time order tracking from 2100+ carriers. Customize order status page as per your brand's design, 40+ languages supported. Provide real-time updates and notifications (emails, SMS) for order status & package location. Drive upsells with product recommendations on the tracking page. Optimize package tracking and manage returns with our order tracker. Need help? Reach out to us via chat or email 24/7. more
  • Real-time order tracker from 2100+ carriers along with estimated delivery dates
  • Personalized order lookup on tracking order page, translated to 40+ languages
  • Keep customers informed with real-time updates (email, SMS) on order status
  • Dropshipper friendly: easily hide carrier details to provide a smooth experience
  • Make returns and exchanges hassle-free with a branded returns & exchanges portal
Highlights
Use directly in Shopify admin

Tracking

Analytics, Branded tracking page, Custom tracking link, Global tracking, Multi-carrier, Order lookup page, Real-time tracking, Translation

Notifications

Automation, Email, Real-time notifications, SMS

Labels and packaging

Multi-language, Return labels

Managing shipments

Branded tracking pages, Email notifications, Order updates, Real-time tracking, Shipping analytics

Launched

August 19, 2015 · Changelog

Languages

English

Works with

China Post, USPS, Klaviyo, Omnisend, Segment io, LangShop

Pricing

Basic

$10 / month

or $108/year and save 10%

14-day trial with 200 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Email notifications
  • Returns & Exchanges
  • Translation
  • Analytics

14-day free trial

Standard

$45 / month

or $486/year and save 10%

14-day trial with 1000 FREE orders for tracking included

  • 2000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • SMS notifications
  • Returns & Exchanges
  • Translation
  • Analytics

14-day free trial

Advanced

$150 / month

or $1,620/year and save 10%

14-day trial with 1500 FREE orders for tracking included

  • 9000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • SMS notifications
  • Returns & Exchanges
  • Translation
  • Analytics

14-day free trial

Enterprise

$250 / month

or $2,700/year and save 10%

14-day trial with 2000 FREE orders for tracking included

  • 18000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • SMS notifications
  • Returns & Exchanges
  • Translation
  • Analytics

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (191)

Overall rating
4.2
Counts per rating level
  • 68% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

May 13, 2024

This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

Limitless Jewellery
Canada
Almost 4 years using the app
Shark Byte, Inc replied May 16, 2024

Hi Limitless Jewellery Team!

Thank you for giving us such a high rating, it really means a lot to us!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

February 14, 2024

The customer service is incredibly fast and efficient. The app works great on all my stores.

VivaBeast
France
3 days using the app
Shark Byte, Inc replied February 15, 2024

Hi VivaBeast team!

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
If you have any further needs or questions about our order tracking service, please reach out!

Best regards,
Trackr team

January 6, 2024

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

PILAGA
Germany
About 1 year using the app
Shark Byte, Inc replied January 7, 2024

Hi PILAGA!

Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already.
We've contacted you regarding this issue, but didn't get a response yet.
Could you please check our email or get back to us again using this email address support@parceltrackr.com or Live chat?

Thank you in advance!

Kind regards,
Trackr team

Support

Shark Byte, Inc can answer any questions you have about Trackr Order Tracking, Tracker.

Developer

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

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